Home care agency · Hove

Advantage Healthcare - South Coast

Rated Requires improvement by CQC Rating published 12 April 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A support worker reading with an older man Illustrative photo, not of Advantage Healthcare - South Coast
Address
Unit E3, Knoll Business Centre, 325-327 Old Shoreham Road, Hove, BN3 7GS
Run by
Advantage Healthcare Limited (7 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
October 2018 (8 years)
Registered manager
Joanna Patricia Jupp
Company check
Active, trading since 2004 (22 years), accounts up to date (Companies House 05266443)
Last CQC check
12 Apr 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Licensed by CQC for: Personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-5806206565

An overview of Advantage Healthcare - South Coast

Advantage Healthcare - South Coast is a CQC-registered home care agency in Hove, run by Advantage Healthcare Limited.

At its most recent rating, CQC judged it Requires improvement overall (April 2023). Safe, Effective and Well-led were rated Requires improvement. It is one of 90 CQC-registered home care agencies that have an office within 7 miles of Shoreham-by-Sea; 58 of those are rated Good or Outstanding.

Each area CQC checks

  • SafeRequires improvement5 of 37 in Brighton and Hove
  • EffectiveRequires improvement2 of 37 in Brighton and Hove
  • CaringGood32 of 37 in Brighton and Hove
  • ResponsiveGood35 of 37 in Brighton and Hove
  • Well-ledRequires improvement8 of 37 in Brighton and Hove

CQC key question ratings, published 12 April 2023. Under each rating: how many agencies in Brighton and Hove share it.

Rating history

  1. Dec 2019 Requires improvement
  2. Apr 2023 Requires improvement
  3. Today Rating 3 years old

CQC rating timeline for this address.

Reports on the CQC website

Area and map

Ward
Hangleton & Knoll
Parliamentary constituency
Hove and Portslade
NHS area (integrated care board)
NHS Surrey and Sussex Integrated Care Board
Type of area
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in BN3 (20)

Open the full map · Plan a journey · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Who runs it

Advantage Healthcare - South Coast is run by Advantage Healthcare Limited (company 05266443), incorporated in 2004, 14 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Advantage Healthcare Limited runs 7 CQC-registered services across 7 council areas; 6 of the 7 with a rating are Good or Outstanding (86%), against 88% for the same mix of services across England.

It trades under the City and County Healthcare Group brand, which covers 172 services run by 21 registered providers.

Registered specialisms

  • Services for everyone

As listed with the regulator.

Advantage Healthcare - South Coast over the years

CQC registration dates from October 2018, so the service has been operating for around 8 years under its current registration.

CQC has published 2 overall ratings for it (2019–2023), starting at Requires improvement and staying Requires improvement every time.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

There are 2 CQC reports on file for this address; the newest is from 12 April 2023.

Inspection findings in brief

  • Audits of care records did not always identify areas for improvement or gaps.
  • A new online care record system was being introduced to give managers improved processes to review and audit records.
  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service did not always support this practice.
  • We found mental capacity assessments and best interest decision making was not robustly documented.

Inspected 27 January 2023; report published 12 April 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Likely fees

We estimate visits from Advantage Healthcare - South Coast at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

People with savings under £23,250 may get help from Brighton and Hove Council after a needs and financial assessment.

Strengths and weak spots in the ratings

For Advantage Healthcare - South Coast, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Brighton and Hove, 5 of 37 rated agencies are Requires improvement for Safe (14%), while 2 of 37 rated agencies are Requires improvement for Effective (5%), while 8 of 37 rated agencies are Requires improvement for Well-led (22%).

If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.

Around Hove

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Meemanda Rose Homecare Limited, under 0.5 miles away.

4 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Hangleton & Knoll ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Family reviews

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Where Advantage Healthcare - South Coast stands locally

  • Rated Requires improvement. Across Brighton and Hove, 86% of the 37 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (April 2023) is more recent than 73% of agency ratings in Brighton and Hove.
  • Registered with CQC in 2018: it has been registered longer than 63% of home care agencies in the area.
  • It lists 1 specialisms with CQC; the typical agency in Brighton and Hove lists 5.
  • Areas CQC rated below Good: Safe (14% of home care agencies in Brighton and Hove are also rated below Good here); Effective (5% of home care agencies in Brighton and Hove are also rated below Good here); Well-led (22% of home care agencies in Brighton and Hove are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Brighton and Hove as at Oct 2026.

Nearest home care agencies

Guides for families

Similar home care agencies near Shoreham-by-Sea, rated recently

Advantage Healthcare - South Coast questions answered

What type of care does Advantage Healthcare - South Coast provide?
Advantage Healthcare - South Coast is registered for homecare agencies. Ask which of these it provides at the moment.
Who is the registered provider for Advantage Healthcare - South Coast?
Advantage Healthcare Limited is the registered provider for Advantage Healthcare - South Coast.
What are Advantage Healthcare - South Coast's fees?
Advantage Healthcare - South Coast has not published its fees with us. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Advantage Healthcare - South Coast rated well for safety?
The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
Where is Advantage Healthcare - South Coast based?
Its office is at Unit E3, Knoll Business Centre, 325-327 Old Shoreham Road, Hove, BN3 7GS. Carers travel to people's homes, so check it covers your street.
Is Advantage Healthcare - South Coast registered with CQC?
Registered, yes: location 1-5806206565 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in April 2023.
Does Advantage Healthcare - South Coast support people with dementia?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
When did CQC last rate Advantage Healthcare - South Coast?
The rating now shown was published on 12 April 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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