Home care agency · Shoreham-by-sea
Carewise Ltd
Illustrative photo, not of Carewise Ltd- Address
- 82 High Street, Shoreham-by-sea, BN43 5DB
- Run by
- Carewise Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2012 (13 years)
- Registered manager
- Kate Jayne Best Perry Amedome
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06304392)
- Last CQC check
- 5 Dec 2024
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered to provide: Personal care
More in Shoreham-by-Sea: Home care in Shoreham-by-Sea (90) · Best rated home care agencies in Shoreham-by-Sea · Dementia care at home in Shoreham-by-Sea · Elderly care at home in Shoreham-by-Sea · Physical disability care at home in Shoreham-by-Sea · Live-in care in Shoreham-by-Sea
Open CQC's full report · CQC location ID 1-503948861
About this agency
Carewise Ltd is a CQC-registered home care agency in Shoreham-by-sea. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (December 2024). It is one of 90 CQC-registered home care agencies that have an office within 7 miles of Shoreham-by-Sea; 58 of those are rated Good or Outstanding.
Ownership and company checks
Carewise Ltd is run by Carewise Ltd (company 06304392), incorporated in 2007, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Each area CQC checks
- Safe75% score135 of 148 in West Sussex
- Effective75% score137 of 148 in West Sussex
- Caring62% score139 of 148 in West Sussex
- Responsive62% score134 of 148 in West Sussex
- Well-led75% score120 of 148 in West Sussex
From CQC's latest report, published 5 December 2024. Under each rating: how many agencies in West Sussex share it.
Who the service is registered for
As listed with the regulator.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 119 of the 147 other agencies in West Sussex that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Responsive at 62%, averaging 70% overall.
Likely fees
We estimate visits from Carewise Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask West Sussex Council for a free care needs assessment.
Around Shoreham-by-sea
There are 9 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is Connect Care Services Ltd, under 0.5 miles away.
4 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in St Mary's ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
From the latest CQC inspection
- Risks to people were now identified and managed safely, with guidance for staff on mitigating risks.
- Care plans now provided detailed advice and information on how to keep people safe, which staff followed.
- Medicines care plans were now in place and medicines to be taken as required (PRN) were now recorded appropriately.
- One person said, “Yes, I do, staff are very helpful, they help me a lot.” Risks to people were assessed and staff knew how to provide safe support.
Inspected 28 November 2022; report published 20 April 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
How the scores break down
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Carewise Ltd scores 70%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 62%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement1 · Significant shortfalls
Responsive 62%
- Person-centred Care3 · Good
- Care provision, Integration and continuity1 · Significant shortfalls
- Providing Information2 · Some shortfalls
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 3 September 2024, published 5 December 2024, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Rating history
- Sep 2015
- Aug 2016
- Aug 2019
- Nov 2021
- Apr 2023
- Dec 2024
- Today Rating 1 year old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 20 April 2023
- CQC inspection report 24 November 2021
- CQC inspection report 8 August 2019
- CQC inspection report 16 August 2016
- CQC inspection report 14 September 2015
- Inspection report 30 November 2013
Area and map
- Ward
- St Mary's
- Parliamentary constituency
- East Worthing and Shoreham
- NHS integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in BN43 (5)
Bigger map · Directions · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
Carewise Ltd over the years
Carewise Ltd has been registered with CQC since November 2012, about 13 years.
CQC has published 6 overall ratings for it (2015–2024), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.
There are 6 CQC reports on file for this address; the newest is from 20 April 2023.
Family reviews
No family has reviewed Carewise Ltd on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Carewise Ltd stands locally
- Rated Good. Across West Sussex, 94% of the 146 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (December 2024) is more recent than 66% of agency ratings in West Sussex.
- Registered with CQC in 2012: it has been registered longer than 87% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in West Sussex lists 6.
Based on the CQC register for West Sussex as at Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Shoreham-by-Sea, rated recently
- London Care - BrightonFeb 2026 · 3.0 miles
- Kardinal Healthcare LtdSep 2025 · 4.1 miles
- Coastal Homecare (Hove) LimitedMay 2026 · 4.3 miles
What families ask about Carewise Ltd
- Is Carewise Ltd regulated by the Care Quality Commission?
- Yes. Carewise Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-503948861) and was rated Good overall in December 2024.
- When did CQC last rate Carewise Ltd?
- The latest rating is dated 5 December 2024, 1 year ago; ask whether there have been changes since.
- How is Carewise Ltd rated for safety and leadership?
- CQC rates five key questions. For Carewise Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- Does Carewise Ltd support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Where is Carewise Ltd based?
- 82 High Street, Shoreham-by-sea, BN43 5DB is the agency's office; check it serves your postcode.
- What type of care does Carewise Ltd provide?
- Its CQC registration covers homecare agencies. Ask Carewise Ltd how it would adapt if needs increase.
- How much does care from Carewise Ltd cost?
- Carewise Ltd's prices aren't on our site yet. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Compare other agencies nearby
In West Sussex
Show families your CQC rating on your own site
Copy this code into your website. The badge updates itself if your CQC rating changes.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.