Home care agency · York
Age UK York
Illustrative photo, not of Age UK York- Address
- 70 Walmgate, York, YO1 9TL
- Run by
- Age Concern York
- Type of provider
- Charity (registered charity 1118346)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2016 (10 years)
- Part of
- Age UK
- Registered manager
- Anne-Marie Miles
- Company check
- Active, trading since 2006 (19 years), accounts up to date (Companies House 06006449)
- Last CQC check
- 24 Oct 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Personal care
More in York: Home care in York (42) · Best rated home care agencies in York · Dementia care at home in York · Elderly care at home in York · Physical disability care at home in York · Live-in care in York
See this service on the CQC website · CQC location ID 1-2845376890
An overview of Age UK York
Age UK York is a CQC-registered home care agency in York, run by Age Concern York. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.
At its most recent rating, CQC judged it Good overall (October 2019). It is one of 42 CQC-registered home care agencies that have an office within 7 miles of York; 29 of those are rated Good or Outstanding.
Reading Age UK York's CQC ratings
Age UK York has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 23 of the 33 other agencies in York that CQC has rated.
CQC ratings, area by area
- Safe30 of 34 in York
- Effective30 of 34 in York
- Caring29 of 34 in York
- Responsive32 of 34 in York
- Well-led24 of 34 in York
CQC key question ratings, published 24 October 2019. Under each rating: how many agencies in York share it.
Needs it is registered to meet
As listed with the regulator.
The registered provider
Age UK York is run by Age Uk York (company 06006449), incorporated in 2006, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.
It trades under the Age UK brand, which covers 17 services run by 15 registered providers.
From the latest CQC inspection
- People and relatives gave positive feedback about the service.
- Sufficient numbers of staff were employed to support them in taking risks.
- People were safely supported with handling medicines.
- Staff were trained, skilled and well supported by the provider.
Inspected 23 September 2019; report published 24 October 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
How long it has been running
CQC registration dates from August 2016, so the service has been operating for around 10 years under its current registration.
CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
2 reports have been published for this location, most recently on 24 October 2019.
What it may cost
We estimate visits from Age UK York at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Council help is possible below £23,250 in savings: ask York Council for a free care needs assessment.
How its rating has changed
- Mar 2017
- Oct 2019
- Today Rating 7 years old
Overall ratings CQC has published for this location, oldest first.
Inspection reports to read
- CQC inspection report 24 October 2019
- CQC inspection report 29 March 2017
Location and local area
- Ward
- Guildhall
- Council
- City of York Council · paying for care
- Parliamentary constituency
- York Central
- Integrated care board
- NHS Humber and North Yorkshire Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
Larger map · Route planner · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Support Solutions, under 0.5 miles away.
9 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Guildhall ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.
Family reviews
Nobody has reviewed Age UK York here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Where Age UK York stands locally
- Rated Good. Across York, 91% of the 33 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (October 2019) is more recent than 36% of agency ratings in York.
- Registered with CQC in 2016: it has been registered longer than 61% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in York lists 6.
Based on the CQC register for York as at Oct 2026.
Closest alternatives
Guides for families
Other home care agencies near York with recent ratings
- St Anne's Community Services - York DCAJan 2025 · 1.8 miles
- Heritage Healthcare YorkNov 2024 · 2.1 miles
- The OaksJan 2025 · 2.5 miles
Questions about Age UK York
- What type of care does Age UK York provide?
- Age UK York is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who runs Age UK York?
- CQC lists Age Concern York as the provider responsible for Age UK York.
- How much does care from Age UK York cost?
- Age UK York hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How is Age UK York rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- Where is Age UK York based?
- 70 Walmgate, York, YO1 9TL. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Age UK York regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-2845376890 and was rated Good overall in October 2019.
- Can Age UK York care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When was Age UK York last inspected?
- CQC published the current rating on 24 October 2019, 7 years ago. Older ratings are common, so ask about changes since.
Home care in nearby towns
In York
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.