Home care agency · Wimborne

Agincare UK Ferndown

Rated Good by CQC Rating published 21 August 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from August 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Agincare UK Ferndown
Address
Arena Business Centre, 9 Nimrod Way, Ferndown, Wimborne, BH21 7UH
Run by
Agincare UK Limited (31 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2011 (15 years)
Part of
Agincare
Registered manager
Sarah Claire Richards
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06099679)
Last CQC check
21 Aug 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Registered activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-134638693

About Agincare UK Ferndown

Agincare UK Ferndown is a CQC-registered home care agency in Wimborne, run by Agincare UK Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (August 2019). It is one of 138 CQC-registered home care agencies that have an office within 7 miles of Ferndown; 103 of those are rated Good or Outstanding.

The company behind Agincare UK Ferndown

Agincare UK Ferndown is run by Agincare Uk Limited (company 06099679), incorporated in 2007, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Agincare UK Limited runs 31 CQC-registered services across 21 council areas; 21 of the 25 with a rating are Good or Outstanding (84%), against 88% for the same mix of services across England.

4 of its services are in Dorset.

It trades under the Agincare brand, which covers 91 services run by 28 registered providers.

How its rating has changed

  1. Dec 2016 Good
  2. Aug 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

Inspection reports to read

The neighbourhood

Ward
Ferndown North
Parliamentary constituency
Christchurch
Integrated care board
NHS Dorset Integrated Care Board
Type of area
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in BH21 (14)

Open the full map · Directions · © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

What CQC's inspectors reported

  • People were protected from abuse and avoidable harm.
  • People said they felt safe with staff, who had the training and skills they needed to provide care safely and effectively.
  • Care plans were detailed and explained how people liked personal care provided and what activities they enjoyed.
  • Risk assessments were in place to ensure people's safety.

Inspected 8 July 2019; report published 21 August 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.

Likely fees

We estimate visits from Agincare UK Ferndown at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Dorset Council after a needs and financial assessment.

The ratings in context

Agincare UK Ferndown has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 58 of the 66 other agencies in Dorset that CQC has rated.

Around Wimborne

There are 19 other agencies within 3 miles, 15 of them rated Good or Outstanding; the nearest is Abbots Care Limited (East Dorset branch), under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25); children (6 of the nearest 25).

Every one of the 20 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Ferndown North ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.

Who it can help

Specialisms as registered with CQC.

Safe, effective, caring, responsive, well-led

  • SafeGood65 of 67 in Dorset
  • EffectiveGood63 of 67 in Dorset
  • CaringGood58 of 67 in Dorset
  • ResponsiveGood63 of 67 in Dorset
  • Well-ledGood59 of 67 in Dorset

From CQC's latest report, published 21 August 2019. Under each rating: how many agencies in Dorset share it.

Agincare UK Ferndown over the years

Registered in April 2011, it has 15 years on the CQC register.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

6 reports have been published for this location, most recently on 21 August 2019.

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How Agincare UK Ferndown compares

  • Rated Good. Across Dorset, 98% of the 66 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (August 2019) is more recent than 11% of agency ratings in Dorset.
  • Registered with CQC in 2011: it has been registered longer than 89% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Dorset lists 5.

All figures compare it with other home care agencies in Dorset; CQC register, Oct 2026.

Other agencies close by

Guides for families

Ferndown: home care agencies inspected recently

Agincare UK Ferndown: common questions

What is Agincare UK Ferndown's address?
Its office is at Arena Business Centre, 9 Nimrod Way, Ferndown, Wimborne, BH21 7UH. Carers travel to people's homes, so check it covers your street.
Is Agincare UK Ferndown registered with CQC?
Registered, yes: location 1-134638693 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in August 2019.
Is Agincare UK Ferndown registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
When was Agincare UK Ferndown last inspected?
The latest rating is dated 21 August 2019, 7 years ago; ask whether there have been changes since.
What type of care does Agincare UK Ferndown provide?
Agincare UK Ferndown is registered for homecare agencies. Ask which of these it provides at the moment.
Which provider runs Agincare UK Ferndown?
The registered provider is Agincare UK Limited, according to CQC.
How much does care from Agincare UK Ferndown cost?
Agincare UK Ferndown's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Is Agincare UK Ferndown rated well for safety?
CQC rates five key questions. For Agincare UK Ferndown: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.

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Agincare UK Ferndown: rated Good by CQC, on The Care Panel

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