Home care agency · Wimborne
Newgencaregroup (Dorset)
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Newgencaregroup (Dorset)- Address
- Office 12, 27 Cobham Road, Ferndown Industrial Estate, Wimborne, BH21 7PE
- Run by
- Newgencaregroup LTD (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2024 (2 years)
- Registered manager
- Ayokunle Oluwafunsho Akinyosoye Adeola Aje
- Company check
- Active, trading since 2022 (4 years), accounts up to date (Companies House 14030882)
- Last CQC check
- 27 May 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Ferndown: Home care in Ferndown (138) · Best rated home care agencies in Ferndown · Dementia care at home in Ferndown · Elderly care at home in Ferndown · Physical disability care at home in Ferndown · Live-in care in Ferndown
Read the full CQC inspection report · CQC location ID 1-20294963442
The service in brief
Registered with CQC as a home care agency, Newgencaregroup (Dorset) is based in Wimborne, run by Newgencaregroup LTD. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
Its latest CQC rating is Good overall (May 2026). It is one of 138 CQC-registered home care agencies that have an office within 7 miles of Ferndown; 103 of those are rated Good or Outstanding.
Choice nearby
There are 17 other agencies within 3 miles, 14 of them rated Good or Outstanding; the nearest is Dorset office, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
4 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Ferndown North ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
Costs to expect
We estimate visits from Newgencaregroup (Dorset) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
People with savings under £23,250 may get help from Dorset Council after a needs and financial assessment.
The company behind Newgencaregroup (Dorset)
Newgencaregroup (Dorset) is run by Newgencaregroup Ltd (company 14030882), incorporated in 2022, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is nursing care, care for people with learning disabilities, mental health problems or substance misuse and other residential care.
Newgencaregroup LTD runs 3 CQC-registered services across 3 council areas.
Specialisms
As listed with the regulator.
Inspection findings in brief
- The service was providing care and support to people in their own homes.
- Not everyone who used the service received personal care.
- This is help with tasks related to personal hygiene and eating.
- A relative described the staff as “polite and cheerful”.
Supporting 4 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Track record
Registered in October 2024, it has 2 years on the CQC register.
So far CQC has published one overall rating: Good, in May 2026.
Detailed scores
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Newgencaregroup (Dorset) scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 29 April 2026, published 27 May 2026, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
The neighbourhood
- Ward
- Ferndown North
- Council
- Dorset Council · paying for care
- Parliamentary constituency
- Christchurch
- NHS integrated care board
- NHS Dorset Integrated Care Board
- Setting
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in BH21 (14)
Bigger map · How to get there · OpenStreetMap (ODbL)
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 58 of the 66 other agencies in Dorset that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Ratings for safety, care and leadership
- Safe75% score65 of 67 in Dorset
- Effective75% score63 of 67 in Dorset
- Caring75% score58 of 67 in Dorset
- Responsive75% score63 of 67 in Dorset
- Well-led75% score59 of 67 in Dorset
As rated by CQC, published 27 May 2026. Under each rating: how many agencies in Dorset share it.
Family reviews
No family has reviewed Newgencaregroup (Dorset) on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Newgencaregroup (Dorset) stands locally
- Rated Good. Across Dorset, 98% of the 66 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (May 2026) is more recent than 77% of agency ratings in Dorset.
- Registered with CQC in 2024: it has been registered longer than 20% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Dorset lists 5.
Comparison set: every registered home care agency in Dorset, CQC data for Oct 2026.
Nearby options
Guides for families
Newer ratings near Ferndown
- Lewis-Manning Hospice CareAug 2026 · 6.5 miles
- Bridgewater CareAug 2026 · under 0.5 miles
- Green Lanes Projects LimitedJul 2025 · under 0.5 miles
Newgencaregroup (Dorset) questions answered
- What are Newgencaregroup (Dorset)'s fees?
- Newgencaregroup (Dorset)'s prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Newgencaregroup (Dorset) rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What services is Newgencaregroup (Dorset) registered for?
- Newgencaregroup (Dorset) is registered for homecare agencies. Ask which of these it provides at the moment.
- Who runs Newgencaregroup (Dorset)?
- Newgencaregroup (Dorset) is run by Newgencaregroup LTD, the registered provider on the CQC register.
- Is Newgencaregroup (Dorset) registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is Newgencaregroup (Dorset)'s CQC rating?
- CQC published the current rating on 27 May 2026. Older ratings are common, so ask about changes since.
- Where is Newgencaregroup (Dorset) based?
- Its office is at Office 12, 27 Cobham Road, Ferndown Industrial Estate, Wimborne, BH21 7PE. Carers travel to people's homes, so check it covers your street.
- Is Newgencaregroup (Dorset) registered with CQC?
- Newgencaregroup (Dorset) is on the CQC register as a home care agency (ID 1-20294963442) and was rated Good overall in May 2026.
Home care in nearby towns
In Dorset
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.