Home care agency · Blackburn
Alpha Home Assist
Illustrative photo, not of Alpha Home Assist- Address
- 206 Preston New Road, Blackburn, BB2 6PN
- Run by
- Northwood Complex Care Ltd (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2024 (1 year)
- Part of
- Zion Care
- Registered manager
- Munawar Hussain
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10431265)
- Last CQC check
- 20 Mar 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Blackburn: Home care in Blackburn (54) · Best rated home care agencies in Blackburn · Dementia care at home in Blackburn · Elderly care at home in Blackburn · Physical disability care at home in Blackburn · Live-in care in Blackburn
Read the full CQC inspection report · CQC location ID 1-20395765111
The service in brief
Alpha Home Assist is a CQC-registered home care agency that also provides supported living in Blackburn, run by Northwood Complex Care Ltd. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions, sight or hearing loss and eating disorders.
At its most recent rating, CQC judged it Good overall (March 2019). Well-led was rated Requires improvement. It is one of 54 CQC-registered home care agencies that have an office within 7 miles of Blackburn; 32 of those are rated Good or Outstanding.
The company behind Alpha Home Assist
Alpha Home Assist is run by Northwood Complex Care Ltd (company 10431265), incorporated in 2016, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Northwood Complex Care Ltd runs 3 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
All 3 are in Blackburn with Darwen, so it is a local operator rather than a national chain.
It trades under the Zion Care brand, which covers 20 services run by 18 registered providers.
Track record
Alpha Home Assist has been registered with CQC since December 2024, about 1 year.
CQC has published 2 overall ratings for it (2017–2019), starting at Requires improvement and improving to Good.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
The registered provider has changed since the last rating, so it reflects the old provider; the current one has not been inspected here yet.
Specialisms
Registration details from CQC.
Past CQC ratings
- Aug 2017
- Mar 2019
- Today Rating 7 years old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
Finding it
- Ward
- Wensley Fold
- Parliamentary constituency
- Blackburn
- NHS integrated care board
- NHS Lancashire and South Cumbria Integrated Care Board
- Urban or rural
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in BB2 (9)
View on OpenStreetMap · How to get there · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
The ratings in context
Looking at the five areas: Well-led is rated below Good; 4 other areas are Good.
Across Blackburn with Darwen, 4 of 21 rated agencies are Requires improvement for Well-led (19%).
If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Creative Support - Blackburn Services, 0.7 miles away.
12 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in Wensley Fold ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.
CQC ratings, area by area
- Safe19 of 21 in Blackburn with Darwen
- Effective20 of 21 in Blackburn with Darwen
- Caring20 of 21 in Blackburn with Darwen
- Responsive20 of 21 in Blackburn with Darwen
- Well-led4 of 21 in Blackburn with Darwen
Ratings from CQC's most recent report, published 20 March 2019. Under each rating: how many agencies in Blackburn with Darwen share it.
Costs to expect
We estimate visits from Alpha Home Assist at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Blackburn with Darwen Council for a free care needs assessment.
Family reviews
No family has reviewed Alpha Home Assist on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Alpha Home Assist in local context
- Rated Good. Across Blackburn with Darwen, 90% of the 21 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (March 2019) is more recent than 19% of agency ratings in Blackburn with Darwen.
- Registered with CQC in 2024: it has been registered longer than 19% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Blackburn with Darwen lists 5.
- Areas CQC rated below Good: Well-led (19% of home care agencies in Blackburn with Darwen are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Blackburn with Darwen as at Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Blackburn, rated recently
- Right At Home (East Lancashire & Ribble Valley)Sep 2026 · 3.0 miles
- Olive Tree Domiciliary Services LtdOct 2026 · under 0.5 miles
- Blakewater Homecare Services LtdFeb 2025 · under 0.5 miles
Questions about Alpha Home Assist
- Is Alpha Home Assist registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When did CQC last rate Alpha Home Assist?
- The latest rating is dated 20 March 2019, 7 years ago; ask whether there have been changes since.
- What is Alpha Home Assist's address?
- 206 Preston New Road, Blackburn, BB2 6PN. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Alpha Home Assist a registered provider?
- Registered, yes: location 1-20395765111 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in March 2019.
- What are Alpha Home Assist's fees?
- Alpha Home Assist has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Alpha Home Assist rated well for safety?
- CQC rates five key questions. For Alpha Home Assist: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- What kind of care can Alpha Home Assist offer?
- Alpha Home Assist is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- Who is the registered provider for Alpha Home Assist?
- On CQC's register the provider is Northwood Complex Care Ltd.
More home care agencies nearby
In Blackburn with Darwen
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.