Home care agency · Chertsey
Amazed Care Services
Illustrative photo, not of Amazed Care Services- Address
- 5 Church Walk, Chertsey, KT16 8RE
- Run by
- Miss Alison June Rodford
- Service
- Home care agency
- Registered with CQC
- February 2017 (9 years)
- Registered manager
- *
- Last CQC check
- 13 Apr 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care
See this service on the CQC website · CQC location ID 1-3304554472
Amazed Care Services at a glance
Registered with CQC as a home care agency, Amazed Care Services is based in Chertsey, run by Miss Alison June Rodford. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.
Its latest CQC rating is Good overall (October 2026). It is one of 74 CQC-registered home care agencies that have an office within 7 miles of Chertsey; 47 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 169 of the 222 other agencies in Surrey that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Who they support
Registration details from CQC.
What it may cost
We estimate visits from Amazed Care Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
If savings are under the upper limit (£23,250 in England), Surrey Council may pay part of the cost after a free care needs assessment.
CQC ratings, area by area
- Safe75% score199 of 223 in Surrey
- Effective75% score203 of 223 in Surrey
- Caring75% score191 of 223 in Surrey
- Responsive75% score196 of 223 in Surrey
- Well-led75% score170 of 223 in Surrey
Ratings from CQC's most recent report, published 14 October 2026. Under each rating: how many agencies in Surrey share it.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Home Instead Senior Care, under 0.5 miles away.
Its rating is more recent than any of the 17 nearest rated agencies.
It sits in Chertsey St Ann's ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
How long it has been running
Registered in February 2017, it has 9 years on the CQC register.
CQC has published 2 overall ratings for it (2018–2026), starting at Good and staying Good every time.
CQC's scores in detail
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Amazed Care Services scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 28 September 2026, published 14 October 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Ratings over time
- Apr 2018
- Oct 2026
- Today Rated in the last 12 months
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 13 April 2018
Area and map
- Ward
- Chertsey St Ann's
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Runnymede and Weybridge
- Local NHS (ICB)
- NHS Surrey and Sussex Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in KT16 (8)
Open the full map · Get directions · OpenStreetMap (ODbL)
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.
Who runs it
Amazed Care Services is the only service its provider, Miss Alison June Rodford, runs, so it is an independent, single-site operator rather than part of a chain.
Inspection findings in brief
- The service provides support to people living with dementia, those with health conditions and people who are at the end of their life.
- It can also provide support to younger people and people with a learning disability and/or autistic people.
- The registered manager told us, “We have done the relevant training so we are aware of what is needed.” When we visited, the service were providing a regulated activity to 11 people.
- I can’t speak more highly of them”, “The service is very good” and “Excellent work.
Inspected 22 March 2018; report published 13 April 2018. From the regulator's own summary (Open Government Licence). Read the full report.
Family reviews
Nobody has reviewed Amazed Care Services here yet. Have you used it? A short, honest review helps the next family decide.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Amazed Care Services against its area
- Rated Good. Across Surrey, 93% of the 214 rated home care agencies are Good or Outstanding and 16 are Outstanding.
- Its rating (October 2026) is more recent than 98% of agency ratings in Surrey.
- Registered with CQC in 2017: it has been registered longer than 69% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Surrey lists 6.
Compared with every CQC-registered home care agency in Surrey. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Other home care agencies near Chertsey with recent ratings
- Caremix LtdJul 2026 · 2.2 miles
- Proxy Care PersonnelFeb 2026 · 2.2 miles
- Delore Care WokingJun 2025 · 2.2 miles
Amazed Care Services questions answered
- Who is the registered provider for Amazed Care Services?
- Miss Alison June Rodford is the registered provider for Amazed Care Services.
- What services is Amazed Care Services registered for?
- Amazed Care Services is registered for homecare agencies. Ask which of these it provides at the moment.
- How is Amazed Care Services rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Amazed Care Services charge?
- Amazed Care Services's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Amazed Care Services registered with CQC?
- Yes. Amazed Care Services is registered with the Care Quality Commission as a home care agency (location ID 1-3304554472) and was rated Good overall in October 2026.
- What is Amazed Care Services's address?
- 5 Church Walk, Chertsey, KT16 8RE is the agency's office; check it serves your postcode.
- When did CQC last rate Amazed Care Services?
- Its current CQC rating dates from 14 October 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- Does Amazed Care Services support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
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In Surrey
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.