Home care agency · Cramlington
Aurora Home Care Ltd
Illustrative photo, not of Aurora Home Care Ltd- Address
- Unit 37, Apex Business Village, Annitsford, Cramlington, NE23 7BF
- Run by
- Aurora Home Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2018 (8 years)
- Registered manager
- Tara Olwyn Hoadley
- Company check
- Active, trading since 2011 (15 years), accounts up to date (Companies House 07756056)
- Last CQC check
- 21 Jan 2026
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Personal care
More in Cramlington: Home care in Cramlington (68) · Best rated home care agencies in Cramlington · Dementia care at home in Cramlington · Elderly care at home in Cramlington · Physical disability care at home in Cramlington · Live-in care in Cramlington
Read the full CQC inspection report · CQC location ID 1-4921771961
Introducing Aurora Home Care Ltd
Aurora Home Care Ltd is a CQC-registered home care agency that also provides supported living in Cramlington. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 115 CQC-registered home care agencies that have an office within 7 miles of Dudley; 83 of those are rated Good or Outstanding.
History with CQC
Registered in March 2018, it has 8 years on the CQC register.
CQC has published 6 overall ratings for it (2019–2026), starting at Inadequate; it has gone up 3 and down 1 time, and is now Requires Improvement.
There are 5 CQC reports on file for this address; the newest is from 23 May 2023.
Safe, effective, caring, responsive, well-led
- Safe
- Effective
- Caring
- Responsive
- Well-led
From CQC's latest report.
Budgeting for this agency
We estimate visits from Aurora Home Care Ltd at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
If savings are under the upper limit (£23,250 in England), Northumberland Council may pay part of the cost after a free care needs assessment.
What inspectors found
- Aurora provides personal care to people living in their own homes, including older adults and people with physical health needs.
- At the time of our visit, the service supported 57 people.
- We identified areas requiring improvement in governance, risk assessments and care planning.
- People and relatives consistently praised staff for their kindness, reliability, and flexibility.
Inspected 2 May 2023; report published 23 May 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
How it fits locally
There are 18 other agencies within 3 miles, 14 of them rated Good or Outstanding; the nearest is Bluebird Care (Northumberland South), under 0.5 miles away.
It sits in Cramlington South East ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Who they support
As listed with the regulator.
Past CQC ratings
- Sep 2019
- Oct 2019
- Oct 2020
- Oct 2022
- May 2023
- Jan 2026
- Today
Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.
CQC reports
- CQC inspection report 23 May 2023
- CQC inspection report 8 October 2022
- CQC inspection report 3 October 2020
- CQC inspection report 19 October 2019
- CQC inspection report 12 September 2019
Finding it
- Ward
- Cramlington South East
- Parliamentary constituency
- Cramlington and Killingworth
- Integrated care board
- NHS North East and North Cumbria Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in NE23 (8)
View on OpenStreetMap · Plan a journey · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
The registered provider
Aurora Home Care Ltd is run by Aurora Home Care Ltd (company 07756056), incorporated in 2011, 6 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is medical nursing home activities.
Family reviews
Be the first to review Aurora Home Care Ltd. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Aurora Home Care Ltd in local context
- Registered with CQC in 2018: it has been registered longer than 47% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Northumberland lists 6.
Comparison set: every registered home care agency in Northumberland, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Cramlington
- Thompson Amour Limited T/A Heritage Healthcare North TynesideJul 2026 · 0.5 miles
- Nupath Care NorthumberlandJul 2026 · 0.5 miles
- Careline Homecare (Newcastle)Apr 2025 · 1.0 miles
Quick answers about Aurora Home Care Ltd
- Where is Aurora Home Care Ltd?
- Its office is at Unit 37, Apex Business Village, Annitsford, Cramlington, NE23 7BF. Carers travel to people's homes, so check it covers your street.
- What are Aurora Home Care Ltd's fees?
- We don't have published prices from Aurora Home Care Ltd yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- What kind of care can Aurora Home Care Ltd offer?
- Its CQC registration covers homecare agencies, supported living. Ask Aurora Home Care Ltd how it would adapt if needs increase.
- Is Aurora Home Care Ltd a registered provider?
- Aurora Home Care Ltd is on the CQC register as a home care agency (ID 1-4921771961), and has not yet been given an overall rating.
- Can Aurora Home Care Ltd care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Compare other agencies nearby
In Northumberland
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.