Home care · North Tyneside
Home care in Whitley Bay
CQC lists 86 home care agencies covering Whitley Bay, operated by 77 separate providers. St Anne's Community Services runs the most, with 3. CQC has rated 69 of them, and 91% are Good or Outstanding (versus 84% across North Tyneside and 88% across England). 10 hold an Outstanding rating. We estimate typical fees here at about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 30 home care agencies were last rated more than four years ago and 14 registered since October 2024. Most recently, Comfort Call-North Tyneside was rated Good on 16 October 2026.
Updated 27 October 2026 from the CQC register (Open Government Licence)
In short
- CQC rates 63 of the 69 agencies with a rating as Good or Outstanding, and 6 are rated below Good, with 17 not yet rated.
- For dementia support, 67 have it on their CQC registration.
- Rating changes in North Tyneside are checked each day. See what changed recently.
- A care needs assessment from North Tyneside council is free, and your savings do not affect it.
Reference this page as: The Care Panel, "Home care in Whitley Bay", Oct 2026, based on the CQC register.
- 86agencies registered with CQC
- 91%Good or Outstanding, among those rated
- 67offer dementia support
- 24inspected or rated since October 2024
| Care | Whitley Bay | North East | England |
|---|---|---|---|
| Visiting care, an hour | £33.50 | £33.50 | £33.50 |
| Live-in care, a week | £1,610 | £1,610 | £1,610 |
Whitley Bay home care agencies, ranked
Order: CQC rating first, then how recent that rating is, then distance. Our ranking method
- All 86
- Care for adults under 65 · 73
- Elderly care · 73
- Physical disability care · 70
- Dementia care · 67
- Sensory impairment care · 62
- Mental health care · 61
- Learning disability care · 51
- Supported living · 26
- Children's care · 20
- Substance misuse support · 14
- Eating disorder support · 13
Home Instead South East Northumberland
What inspectors found: People said they felt safe and that staff were consistent, on time and stayed for the full call, with no agency staff used.
Est. £34–£42/hr
St Anthony of Padua Care Services
What inspectors found: People and relatives described the service as safe and caring, and people said they received a weekly rota so knew who was coming.
Est. £32–£39/hr
South East STSS (Short Term Support Service)
What inspectors found: People said staff were kind and well trained, and that the service helped them regain confidence and independence after illness or falls.
Est. £32–£39/hr
G&P Healthcare Limited
What inspectors found: Relatives gave consistently positive feedback, saying staff knew people well, supported them with patience and kindness, and respected privacy and dignity.
Est. £32–£39/hr
Helping Hands Cramlington
What inspectors found: At the time of inspection there were 11 people receiving the regulated activity.
Est. £29–£35/hr
Flexible Support Options Ltd, Shiremoor Farm House
What inspectors found: At the time of inspection there were 79 people receiving the regulated activity personal care.
Est. £30–£37/hr
Breeze Support Solutions
What inspectors found: We visited the service’s office on 19 March 2026 and reviewed information which the registered manager sent us electronically.
Est. £30–£37/hr
Help at Home Care
What inspectors found: Inspectors found people received safe, consistent and person-centred care and were supported to stay independent and connected to their communities.
Est. £30–£37/hr
Walfinch Newcastle East
What inspectors found: People described staff as caring and supportive, said carers stayed for the full visit, and families valued daily updates through an app.
Est. £27–£33/hr
Housing 21 - Rowan Croft
What inspectors found: Relatives said people were safe and described staff as caring and professional, and said managers were easy to reach.
Est. £30–£37/hr
ProAce Healthcare Services Ltd
What inspectors found: At the time of assessment there were 70 people receiving the regulated activity.
Est. £30–£37/hr
Magnus Care Ltd
What inspectors found: We have assessed the service against ‘Right Support, right care, right culture’ guidance to make judgement about whether the provider guaranteed people with a…
Est. £30–£37/hr
Careline Homecare (Newcastle)
What inspectors found: People praised staff kindness and felt safe, but some said they did not always see familiar carers or get told about late calls.
Est. £30–£37/hr
Comfort Call-North Tyneside
What inspectors found: This assessment was carried out due to the length of time since the previous inspection.
Est. £30–£37/hr
Thompson Amour Limited T/A Heritage Healthcare North Tyneside
What inspectors found: The assessment was conducted remotely between 01 June to 15 June 2026.
Est. £30–£37/hr
Nupath Care Northumberland
What inspectors found: Nupath Care Northumberland provides homecare support to people with a range of needs, some of whom were living with complex needs.
Est. £30–£37/hr
Keyspring Care Ltd
What inspectors found: At the time of inspection there were 22 people using the service and of those people 20 were receiving the regulated activity personal care.
Est. £30–£37/hr
Campbell Court
What inspectors found: There were areas for improvement in governance and managing risk assessments, but we were assured of the actions taken by the provider and their…
Est. £30–£37/hr
Homecare Plus Limited
What inspectors found: Homecare Plus Limited operates a homecare service for people living in their own homes with a range of physical and mental health conditions within…
Est. £30–£37/hr
Hales Group Limited - Newcastle
What inspectors found: At the time of inspection there were 96 people using the service and of those 80 people were receiving the regulated activity personal care.
Est. £30–£37/hr
Dale Care - Newcastle (Extra Care/Homecare)
What inspectors found: This was the first rated inspection of this homecare and extra care housing service, carried out remotely.
Est. £30–£37/hr
Pinnacle Cares For You Limited
What inspectors found: People said they felt safe and well supported by a core team of carers, and relatives praised the service as organised and consistent.
Est. £30–£37/hr
Everlasting Care Ltd
What inspectors found: People said they felt safe with a consistent core team, and relatives said calls were on time.
Est. £30–£37/hr
Genius Care Limited
What inspectors found: Right Support: The model of care and setting that maximises people's choice, control and independence.
Est. £30–£37/hr
HF Trust North East
What inspectors found: People in these supported living houses said they felt safe with familiar staff, though a few relatives felt staffing was stretched.
Est. £30–£37/hr
Real Life Options - South Tyneside
Est. £30–£37/hr
Human Support Group Limited - South Tyneside
Est. £30–£37/hr
St Anne's Community Services - North Tyneside DCA
Est. £30–£37/hr
Bluebird Care North Tyneside
Est. £32–£39/hr
North Tyneside
Est. £30–£37/hr
Right at Home Tyneside
Est. £30–£37/hr
Bluebird Care (Northumberland South)
Est. £32–£39/hr
Helping Hands - East Northumberland
Est. £29–£35/hr
Combined Touch Community Interest Company
Est. £30–£37/hr
Helping Hands Newcastle
Est. £29–£35/hr
Best Options Agency
Est. £30–£37/hr
Hagan Hall
Est. £30–£37/hr
Real Life Options - Newcastle and Durham
Est. £30–£37/hr
United Response – North East Supported Living Services
Est. £30–£37/hr
Springfield Healthcare (Newcastle)
Est. £30–£37/hr
Care Outcomes UK Ltd
Est. £30–£37/hr
St Anne's Community Services- South Tyneside
Est. £30–£37/hr
New Prospects
Est. £32–£39/hr
Melrose House
Est. £30–£37/hr
Interactive Development Support Limited
Est. £30–£37/hr
Housing 21 - Linskill Park
Est. £30–£37/hr
Equal Partnerships
Est. £32–£39/hr
Siena Court
Est. £30–£37/hr
Clasper Court
Est. £30–£37/hr
Amna Care Domiciliary Ltd
Est. £30–£37/hr
North Haven Care and Support Ltd
Est. £30–£37/hr
North Tyneside Council Reablement Support Service
Est. £30–£37/hr
Creative Support - Danesfield
Est. £30–£37/hr
North East Care Management Limited
Est. £32–£39/hr
Blyth Valley Disabled Forum
Est. £30–£37/hr
Confidence Care and Support
Est. £30–£37/hr
Home Instead Senior Care
Est. £34–£42/hr
Elderflower Care Services North East
Est. £30–£37/hr
SureCare Newcastle and North Tyneside
Est. £30–£37/hr
S L Homecare Ltd
Est. £30–£37/hr
We measure distance from Whitley Bay centre to the agency's office; care happens at your home, so confirm the agency covers your road.
Showing the highest ranked 60 of 86. The other 26, A to Z:
- Abihealth North Tyneside not yet rated
- Aurora Home Care Ltd not yet rated
- Be Caring North Tyneside not yet rated
- Bluebird Care South Tyneside, Newcastle and Darlington Outstanding
- Brighter Stays Limited - Newcastle not yet rated
- Candlelight 747 Healthcare Ltd Requires improvement
- EveryDay Requires improvement
- Golden Cords Limited not yet rated
- Havant Care - Newcastle not yet rated
- Home Healthcare Delivery - South Tyneside Requires improvement
- Home Instead North Tyneside not yet rated
- KML Kare Requires improvement
- Kymel House not yet rated
- L S Care Limited Outstanding
- Newcastle not yet rated
- One Care Solution not yet rated
- ORNATE HEALTHCARE TYNE AND WEAR not yet rated
- Primary Care Recruitment Ltd not yet rated
- Quality First Care Services (Northumberland) not yet rated
- RICMS Ltd not yet rated
- Rivah Care Ltd not yet rated
- Springfield Healthcare (South Tyneside) not yet rated
- St Anne's Community Services - Sunderland Good
- Unisus Group Limited Requires improvement
- Ur Care Solution Ltd Inadequate
- YourLife Birch Community not yet rated
How much home care costs in Whitley Bay
| Visiting care | around £32–£34 an hour |
|---|---|
| Live-in care | around £1,540–£1,610 a week |
What North Tyneside Council pays providers: £24.62 an hour for home care (2025/26 average paid to agencies); £944.03 a week for residential care (2025/26 average, over-65s); £949.12 a week for nursing care (2025/26 average, over-65s) (source). If you choose a dearer provider, the difference is usually paid as a top-up.
The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Ask providers near you for prices, or estimate your weekly cost.
Help from the council
North Tyneside
A care needs assessment from North Tyneside council is free whatever your savings. With savings below £23,250, the council may help pay.
Asking North Tyneside for an assessment, and how payment and direct payments work
24-hour, overnight and live-in care in Whitley Bay
Round-the-clock care at home is arranged in one of two ways: live-in care, where one carer lives in and has a daily break and a proper night's sleep, or daytime visits plus waking nights, where a second carer stays awake all night. Typical prices: Live-in care around £1,540–£1,610 a week. CQC does not record which agencies provide it, so ask each one.
Dementia care at home in Whitley Bay
67 of the 86 agencies covering Whitley Bay are registered with CQC to support people living with dementia, and 48 of those are rated Good or Outstanding. Compare the 67 registered for dementia.
What the numbers say about Whitley Bay
Across North Tyneside we list 180 agencies, and 95% of those rated are Good or Outstanding; covering Whitley Bay the figure is 91%. Most recent to register: YourLife Birch Community (August 2026). Oldest rating on the list: New Prospects, February 2019. Wallsend has the highest share of listed agencies rated Good or Outstanding nearby (75%); Whitley Bay, at 73%, is 5th of the 7 towns compared. The share registered for dementia is 78% in Whitley Bay (67 of 86) and 78% across North Tyneside. On their CQC registrations, 70 of 86 list physical disabilities, 51 of 86 list learning disabilities and 61 of 86 list mental health conditions.
Providers behind the agencies covering Whitley Bay
- City and County Healthcare Group 3 in this list
- Springfield Healthcare Group 3 in this list
- St Anne's Community Services 3 in this list
- Bluebird Care 3 in this list
- Midshires Care Limited 2 in this list
- Housing 21 2 in this list
- HH Community Care Limited 2 in this list
- Real Life Options 2 in this list
- South Tyneside MBC 2 in this list
- Northumberland County Council 1 in this list
- G & P Healthcare Limited 1 in this list
- Flexible Support Options Limited 1 in this list
- Magnus Care Ltd 1 in this list
- Keyspring Care Ltd 1 in this list
- Hales Group Ltd 1 in this list
- Clece Care Services 1 in this list
- HF Trust Limited 1 in this list
- Right at Home 1 in this list
Most recent ratings
CQC's most recently published ratings for agencies covering Whitley Bay.
Whitley Bay and the towns around it
| Town | Distance | Agencies | Good or Outstanding |
|---|---|---|---|
| Whitley Bay | – | 86 | 63 |
| Tynemouth | 1.9 mi | 108 | 80 |
| Seaton Delaval | 3.1 mi | 81 | 59 |
| Wallsend | 3.9 mi | 158 | 118 |
| Longbenton | 4.5 mi | 155 | 116 |
| South Shields | 4.5 mi | 110 | 82 |
An agency counts for a town if its office is within 7 miles, so many appear under several towns.
Free · by email
Free care cost report for Whitley Bay
- Typical local prices for home care, overnight and live-in care
- What the council and the NHS may pay, with the 2026/27 savings limits
- The best-rated services near you, from the CQC register
Common questions about home care in Whitley Bay
Which home care agencies cover Whitley Bay?
There are 86 CQC-registered agencies that have an office within 7 miles of Whitley Bay (register checked Oct 2026). Well-rated choices include Home Instead South East Northumberland, St Anthony of Padua Care Services and South East STSS (Short Term Support Service).
What CQC ratings do home care agencies in Whitley Bay have?
Of the 69 that have been rated, 63 (91%) are rated Good or Outstanding, including 10 Outstanding, while 6 are rated below Good. 17 are awaiting a first rating, as is usual for new registrations.
What are typical home care prices in Whitley Bay?
Prices typically seen across England in 2026: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Our cost guide has more detail.
Will North Tyneside council pay for home care?
Possibly. Under the Care Act 2014, North Tyneside council has a duty to assess, free of charge, anyone who seems to need care and support. After a means test, the council may pay towards care when savings and investments total less than £23,250, depending on income; your home's value is ignored for care at home. Attendance Allowance does not depend on savings or income. Contacting North Tyneside council.
What should I look for when choosing agencies in Whitley Bay?
Three questions matter most once you have read the latest CQC report: will the staff be consistent, what is the plan for missed visits, and what is the total cost before signing? On dates, 24 of the 86 listed had an inspection or rating within the last two years, while 45 have older reports. Our checklist.
How does Whitley Bay compare with nearby towns for home care agencies?
Nearest towns we cover: Tynemouth (1.9 miles): 108, 80 rated Good or Outstanding; Seaton Delaval (3.1 miles): 81, 59 rated Good or Outstanding; Wallsend (3.9 miles): 158, 118 rated Good or Outstanding. Whitley Bay itself has 86, 63 of them Good or Outstanding.
Busy? Let us pass your request to providers.
Describe what's needed in one form. We send it to as many as three Whitley Bay providers who accept enquiries via The Care Panel, and they email you back.
Home care near Whitley Bay
- Home care in Tynemouth 1.9 mi
- Home care in Seaton Delaval 3.1 mi
- Home care in Wallsend 3.9 mi
- Home care in Longbenton 4.5 mi
- Home care in South Shields 4.5 mi
- Home care in Dudley 5.0 mi
- Home care in Hebburn 5.2 mi
- Home care in Jarrow 5.2 mi
Other help in Whitley Bay
- Getting care after a hospital discharge in Whitley Bay
- Live-in care in Whitley Bay
- Overnight care in Whitley Bay
- 24-hour care in Whitley Bay
- Respite care in Whitley Bay
- Home help in Whitley Bay
- North Tyneside: paying for care
- Best rated home care agencies in North Tyneside
- Home care prices across England, 2026: regional and council averages
- Outstanding services in North Tyneside, 2026
- Care homes in Whitley Bay (15)
- How to read a CQC rating
- The council care needs assessment
- How to choose a home care agency
- Who pays for care at home, and how
This list also covers Shiremoor.
Nearby postcodes
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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.