Home care agency · Bexleyheath
Bexley Home Care
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Bexley Home Care- Address
- 1st Floor Office, 118 Upton Road, Bexleyheath, DA6 8LX
- Run by
- Bexley Homecare Services Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2012 (14 years)
- Registered manager
- Kimberle Dargery Felix
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06081483)
- Last CQC check
- 9 Oct 2024
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate
CQC regulated activities: Personal care
More in Bexley: Home care in Bexley (68) · Best rated home care agencies in Bexley · Dementia care at home in Bexley · Elderly care at home in Bexley · Physical disability care at home in Bexley · Live-in care in Bexley
Open CQC's full report · CQC location ID 1-392090954
An overview of Bexley Home Care
Registered with CQC as a home care agency, Bexley Home Care is based in Bexleyheath, run by Bexley Homecare Services Ltd. It supports adults of all ages, with registered specialisms in dementia and physical disabilities.
Its latest CQC rating is Requires improvement overall (October 2024). Safe, Responsive and Well-led were rated Requires improvement. It is one of 68 CQC-registered home care agencies that are based in the borough of Bexley; 20 of those are rated Good or Outstanding.
Key points from CQC's visit
- It provides personal care to older people living in their own homes.
- The service also provides support to people living with a learning disability and/or autistic people.
- Assessment activity commenced on 10 May 2024 and ended on 23 May 2024.
- Some people said that they had not seen their care plan or been involved in care reviews.
Inspected 19 July 2018; report published 11 September 2018. From the regulator's own summary (Open Government Licence). Read the full report.
History with CQC
Registered in March 2012, it has 14 years on the CQC register.
CQC has published 5 overall ratings for it (2016–2024), starting at Requires improvement and improving to Requires Improvement.
CQC lists 6 reports for this location, the latest dated 11 September 2018.
Budgeting for this agency
We estimate visits from Bexley Home Care at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in care in this region typically runs £1,620–£1,980 a week.
With savings below £23,250, Bexley Council may contribute once it has carried out a free needs assessment.
Rating history
- Sep 2016
- Dec 2016
- Aug 2017
- Sep 2018
- Oct 2024
- Today Rating 2 years old
CQC rating timeline for this address. The latest rating is lower than the one before.
CQC documents
- CQC inspection report 11 September 2018
- CQC inspection report 18 August 2017
- CQC inspection report 14 December 2016
- CQC inspection report 8 September 2016
- Inspection report 14 November 2014
- Inspection report 26 April 2014
Where it is
- Ward
- Bexleyheath
- Council
- London Borough of Bexley · paying for care
- Parliamentary constituency
- Bexleyheath and Crayford
- Integrated care board
- NHS South East London Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
See the wider area · How to get there · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Strengths and weak spots in the ratings
Looking at the five areas: Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.
Across Bexley, 12 of 35 rated agencies are Requires improvement for Safe (34%), while 7 of 34 rated agencies are Requires improvement for Responsive (21%), while 13 of 35 rated agencies are Requires improvement for Well-led (37%).
The Safe, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 4 of them rated Good or Outstanding, and the closest is Advance Bexley, Kent and East London Domicilary Care and Supported Living Services, under 0.5 miles away.
Its rating is more recent than any of the 11 nearest rated agencies.
It sits in Bexleyheath ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.
Registered specialisms
Taken from its CQC registration.
CQC ratings, area by area
- Safe12 of 35 in Bexley
- Effective25 of 35 in Bexley
- Caring28 of 34 in Bexley
- Responsive7 of 34 in Bexley
- Well-led13 of 35 in Bexley
CQC key question ratings, published 9 October 2024. Under each rating: how many agencies in Bexley share it.
Who runs it
Bexley Home Care is run by Bexley Homecare Services Ltd (company 06081483), incorporated in 2007, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Family reviews
No family has reviewed Bexley Home Care on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Bexley Home Care stands locally
- Rated Requires improvement. Across Bexley, 61% of the 33 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (October 2024) is more recent than 88% of agency ratings in Bexley.
- Registered with CQC in 2012, it is one of the longest-registered home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Bexley lists 6.
- Areas CQC rated below Good: Safe (39% of home care agencies in Bexley are also rated below Good here); Responsive (21% of home care agencies in Bexley are also rated below Good here); Well-led (42% of home care agencies in Bexley are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Bexley (Oct 2026).
Also nearby
Guides for families
Other home care agencies near Bexley with recent ratings
- HD2-1Aug 2026 · 2.0 miles
- First Option Support LtdSep 2026 · 2.8 miles
What families ask about Bexley Home Care
- Is Bexley Home Care registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How recent is Bexley Home Care's CQC rating?
- CQC published the current rating on 9 October 2024, 2 years ago. Older ratings are common, so ask about changes since.
- What is Bexley Home Care's address?
- The agency works from 1st Floor Office, 118 Upton Road, Bexleyheath, DA6 8LX; ask which postcodes its carers cover.
- Is Bexley Home Care regulated by the Care Quality Commission?
- Yes. Bexley Home Care is registered with the Care Quality Commission as a home care agency (location ID 1-392090954) and was rated Requires improvement overall in October 2024.
- How much does care from Bexley Home Care cost?
- We don't have published prices from Bexley Home Care yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
- How is Bexley Home Care rated for safety and leadership?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- What services is Bexley Home Care registered for?
- Bexley Home Care is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Which provider runs Bexley Home Care?
- Bexley Homecare Services Ltd is the registered provider for Bexley Home Care.
Agencies in neighbouring towns
In Bexley
Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.
Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.