Home care agency · Haywards Heath

Bright Care Recruitment Ltd

Rated Good by CQC Rating published 27 October 2026 Rated in the last 12 months

Typical fee here £30–£37 an hour Estimate

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A young man in a wheelchair with a friend by the sea Illustrative photo, not of Bright Care Recruitment Ltd
Address
7 The Brambles, Cuckfield, Haywards Heath, RH17 5BF
Run by
Bright Care Recruitment Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2022 (4 years)
Registered manager
Winnifred Nzau Jones
Company check
Active, trading since 2020 (6 years), accounts up to date (Companies House 12827078)
Last CQC check
Not listed
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

Read the full CQC inspection report · CQC location ID 1-12568135804

Introducing Bright Care Recruitment Ltd

Registered with CQC as a home care agency, Bright Care Recruitment Ltd is based in Haywards Heath. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (October 2026). It is one of 21 CQC-registered home care agencies that have an office within 7 miles of Haywards Heath; 16 of those are rated Good or Outstanding.

The company behind Bright Care Recruitment Ltd

Bright Care Recruitment Ltd is run by Bright Care Recruitment Ltd (company 12827078), incorporated in 2020, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

CQC's scores in detail

CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Bright Care Recruitment Ltd scores 74%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 71%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future2 · Some shortfalls
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 2 June 2026, published 27 October 2026, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.

The neighbourhood

Ward
Cuckfield, Bolney & Ansty
Parliamentary constituency
Mid Sussex
NHS integrated care board
NHS Surrey and Sussex Integrated Care Board
Setting
Larger rural; nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England

Open the full map · Route planner · Map © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.

Needs it is registered to meet

Specialisms as registered with CQC.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 119 of the 147 other agencies in West Sussex that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Responsive at 71%, averaging 74% overall.

What inspectors found

  • Bright Care Recruitment Ltd is a small domiciliary care service where the owner was also the registered manager and sole care worker.
  • People received safe, person-centred care from a registered manager who knew them well.
  • Risks were assessed and managed collaboratively, safeguarding responsibilities were understood, and systems were in place to monitor incidents and infection risks.
  • They said they felt safe and trusted the registered manager, who knew them well and treated them with kindness, patience and respect.

In CQC's words, from its published findings (Open Government Licence). Read the full report.

History with CQC

Bright Care Recruitment Ltd has been registered with CQC since April 2022, about 4 years.

CQC has rated it once overall, as Good, in October 2026.

Budgeting for this agency

We estimate visits from Bright Care Recruitment Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from West Sussex Council after a needs and financial assessment.

How CQC rated each area

  • SafeGood75% score135 of 148 in West Sussex
  • EffectiveGood75% score137 of 148 in West Sussex
  • CaringGood75% score139 of 148 in West Sussex
  • ResponsiveGood71% score134 of 148 in West Sussex
  • Well-ledGood75% score120 of 148 in West Sussex

Ratings from CQC's most recent report, published 27 October 2026. Under each rating: how many agencies in West Sussex share it.

How it fits locally

There are 6 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is Hurst Place, 0.9 miles away.

Its rating is more recent than any of the 20 nearest rated agencies.

It sits in Cuckfield, Bolney & Ansty ward, classed by ONS as larger rural (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Family reviews

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How Bright Care Recruitment Ltd compares

  • Rated Good. Across West Sussex, 94% of the 146 rated home care agencies are Good or Outstanding and 5 are Outstanding.
  • Its rating (October 2026) is more recent than 99% of agency ratings in West Sussex.
  • Registered with CQC in 2022: it has been registered longer than 42% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in West Sussex lists 6.

All figures compare it with other home care agencies in West Sussex; CQC register, Oct 2026.

Nearby options

Guides for families

Similar home care agencies near Haywards Heath, rated recently

Quick answers about Bright Care Recruitment Ltd

How did Bright Care Recruitment Ltd score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Is Bright Care Recruitment Ltd registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Is Bright Care Recruitment Ltd a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-12568135804 and was rated Good overall in October 2026.
When did CQC last rate Bright Care Recruitment Ltd?
Its current CQC rating dates from 27 October 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
What services is Bright Care Recruitment Ltd registered for?
Registration for Bright Care Recruitment Ltd covers: homecare agencies. Check which of these it offers today.
How much does care from Bright Care Recruitment Ltd cost?
Bright Care Recruitment Ltd's prices aren't on our site yet. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Where is Bright Care Recruitment Ltd?
The agency works from 7 The Brambles, Cuckfield, Haywards Heath, RH17 5BF; ask which postcodes its carers cover.

Home care in nearby towns

In West Sussex

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