Home care agency · Haywards Heath
Classic Care Services Limited
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Classic Care Services Limited- Address
- 9 Knox Road, Haywards Heath, RH17 7BJ
- Run by
- Classic Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2014 (12 years)
- Registered manager
- Caroline Allan
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04704112)
- Last CQC check
- 17 Jan 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Personal care
More in Haywards Heath: Home care in Haywards Heath (21) · Best rated home care agencies in Haywards Heath · Dementia care at home in Haywards Heath · Physical disability care at home in Haywards Heath · Mental health care at home in Haywards Heath · Live-in care in Haywards Heath
Read the full CQC inspection report · CQC location ID 1-1601502961
Introducing Classic Care Services Limited
Registered with CQC as a home care agency, Classic Care Services Limited is based in Haywards Heath. Its registered specialisms include dementia, physical disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (January 2020). It is one of 21 CQC-registered home care agencies that have an office within 7 miles of Haywards Heath; 16 of those are rated Good or Outstanding.
Reading Classic Care Services Limited's CQC ratings
Classic Care Services Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 119 of the 147 other agencies in West Sussex that CQC has rated.
How CQC rated each area
- Safe135 of 148 in West Sussex
- Effective137 of 148 in West Sussex
- Caring139 of 148 in West Sussex
- Responsive134 of 148 in West Sussex
- Well-led120 of 148 in West Sussex
Ratings from CQC's most recent report, published 17 January 2020. Under each rating: how many agencies in West Sussex share it.
Rating history
- Jun 2016
- Dec 2018
- Jan 2020
- Today Rating 6 years old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 17 January 2020
- CQC inspection report 13 December 2018
- CQC inspection report 8 June 2016
Finding it
- Ward
- Haywards Heath Franklands
- Parliamentary constituency
- Mid Sussex
- Local NHS (ICB)
- NHS Surrey and Sussex Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
Bigger map · Get directions · Map data: OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Who the service is registered for
As listed with the regulator.
History with CQC
CQC registration dates from August 2014, so the service has been operating for around 12 years under its current registration.
CQC has published 3 overall ratings for it (2016–2020), starting at Good; it has gone up 1 and down 1 time, and is now Good.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
CQC lists 3 reports for this location, the latest dated 17 January 2020.
Budgeting for this agency
We estimate visits from Classic Care Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask West Sussex Council for a free care needs assessment.
The registered provider
Classic Care Services Limited is run by Classic Care Services Limited (company 04704112), incorporated in 2003, 11 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Key points from CQC's visit
- The culture of the service was positive, and people and staff were complementary of the management and provider.
- Systems and process were in place to monitor the quality of the service being delivered.
- People were happy with the care they received and felt safe with the staff that were supporting them.
- Staff told us it was a good place to work and the enthusiasm from the team impacted positively on the people using the service.
Inspected 10 December 2019; report published 17 January 2020. Quoted from the CQC report summary, Open Government Licence. Read the full report.
How it fits locally
There are 14 other agencies within 3 miles, 10 of them rated Good or Outstanding; the nearest is Abbey Care, 0.7 miles away.
10 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Haywards Heath Franklands ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Family reviews
There are no reviews of Classic Care Services Limited yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Classic Care Services Limited against its area
- Rated Good. Across West Sussex, 94% of the 146 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (January 2020) is more recent than 27% of agency ratings in West Sussex.
- Registered with CQC in 2014: it has been registered longer than 81% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in West Sussex lists 6.
Based on the CQC register for West Sussex as at Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Haywards Heath
- Hurst PlaceJul 2026 · 0.9 miles
- Bright Care Recruitment LtdOct 2026 · 1.7 miles
Questions about Classic Care Services Limited
- Is Classic Care Services Limited a registered provider?
- Classic Care Services Limited is on the CQC register as a home care agency (ID 1-1601502961) and was rated Good overall in January 2020.
- How recent is Classic Care Services Limited's CQC rating?
- CQC published the current rating on 17 January 2020, 6 years ago. Older ratings are common, so ask about changes since.
- How is Classic Care Services Limited rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- Can Classic Care Services Limited care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Where is Classic Care Services Limited based?
- 9 Knox Road, Haywards Heath, RH17 7BJ is the agency's office; check it serves your postcode.
- What services is Classic Care Services Limited registered for?
- Its CQC registration covers homecare agencies. Ask Classic Care Services Limited how it would adapt if needs increase.
- How much does Classic Care Services Limited charge?
- Classic Care Services Limited hasn't shared a price list with us. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). A written quote should spell out weekend, bank holiday and short-notice rates.
Look further afield
In West Sussex
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.