Home care agency · Cheltenham
Brighter Home Care
Illustrative photo, not of Brighter Home Care- Address
- Unit 1, Chiltern Road Business Park, Chiltern Road, Cheltenham, GL52 5JS
- Run by
- Brighter Home Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- July 2019 (7 years)
- Registered manager
- *
- Company check
- Active, trading since 2018 (7 years), accounts up to date (Companies House 11727610)
- Last CQC check
- 9 Jul 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Cheltenham: Home care in Cheltenham (61) · Best rated home care agencies in Cheltenham · Elderly care at home in Cheltenham · Physical disability care at home in Cheltenham · Learning disability care at home in Cheltenham · Live-in care in Cheltenham
Read the full CQC inspection report · CQC location ID 1-6910170776
Introducing Brighter Home Care
Registered with CQC as a home care agency, Brighter Home Care is based in Cheltenham, run by Brighter Home Care Ltd. It supports adults of all ages, with registered specialisms in physical disabilities and learning disabilities.
Its latest CQC rating is Good overall (July 2026). It is one of 61 CQC-registered home care agencies that have an office within 7 miles of Cheltenham; 40 of those are rated Good or Outstanding.
Track record
CQC registration dates from July 2019, so the service has been operating for around 7 years under its current registration.
CQC has published 3 overall ratings for it (2021–2026), starting at Good and staying Good every time.
Costs to expect
We estimate visits from Brighter Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
With savings below £23,250, Gloucestershire Council may contribute once it has carried out a free needs assessment.
Detailed scores
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Brighter Home Care scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 19 May 2026, published 6 August 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Rating history
- Mar 2021
- Aug 2025
- Today Rated in the last 12 months
Overall ratings CQC has published for this location, oldest first.
Published inspection reports
- CQC inspection report 18 March 2021
Map and area details
- Ward
- Prestbury
- Parliamentary constituency
- Tewkesbury
- NHS planning area
- NHS Gloucestershire Integrated Care Board
- Area classification
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in GL52 (6)
See the wider area · Directions · OpenStreetMap (ODbL)
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Choice nearby
There are 23 other agencies within 3 miles, 17 of them rated Good or Outstanding; the nearest is DIVERSE PRIME HOLDINGS LIMITED, under 0.5 miles away.
1 of the 20 nearest rated agencies has a more recent rating than this one.
It sits in Prestbury ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Brighter Home Care: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 82 of the 128 other agencies in Gloucestershire that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
How CQC rated each area
- Safe75% score106 of 129 in Gloucestershire
- Effective75% score116 of 129 in Gloucestershire
- Caring75% score113 of 129 in Gloucestershire
- Responsive75% score115 of 129 in Gloucestershire
- Well-led75% score83 of 129 in Gloucestershire
CQC key question ratings, published 9 July 2026. Under each rating: how many agencies in Gloucestershire share it.
Specialisms
Specialisms as registered with CQC.
From the latest CQC inspection
- Brighter Homecare is a homecare service that provides care and support for people in their own homes.
- Not everyone who used the service received personal care.
- Improvements were found at this assessment, and the provider was no longer in breach of these regulations.
- People who used the service and their relatives were consistently positive about the service.
Inspected 26 February 2021; report published 18 March 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
Who runs it
Brighter Home Care is run by Brighter Home Care Ltd (company 11727610), incorporated in 2018.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is nursing care and other residential care.
Family reviews
No family has reviewed Brighter Home Care on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other agencies locally
- Rated Good. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
- Its rating (July 2026) is more recent than 93% of agency ratings in Gloucestershire.
- Registered with CQC in 2019: it has been registered longer than 60% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Gloucestershire lists 5.
Based on the CQC register for Gloucestershire as at Oct 2026.
Also nearby
Guides for families
Other home care agencies near Cheltenham with recent ratings
- Raynsford Domiciliary CareMay 2025 · under 0.5 miles
- Your Life (Cheltenham)Sep 2026 · under 0.5 miles
- Merit Care LtdSep 2025 · 0.6 miles
Brighter Home Care questions answered
- When did CQC last rate Brighter Home Care?
- CQC published the current rating on 9 July 2026. Older ratings are common, so ask about changes since.
- Is Brighter Home Care registered for dementia care?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is Brighter Home Care registered with CQC?
- It is. The CQC register records Brighter Home Care as a home care agency, location ID 1-6910170776 and was rated Good overall in July 2026.
- What is Brighter Home Care's address?
- Its office is at Unit 1, Chiltern Road Business Park, Chiltern Road, Cheltenham, GL52 5JS. Carers travel to people's homes, so check it covers your street.
- How did Brighter Home Care score on each CQC key question?
- CQC rates five key questions. For Brighter Home Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What are Brighter Home Care's fees?
- Brighter Home Care's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Which provider runs Brighter Home Care?
- The registered provider is Brighter Home Care Ltd, according to CQC.
- What kind of care can Brighter Home Care offer?
- CQC lists Brighter Home Care under: homecare agencies. Check which of these it is actively providing now.
Agencies in neighbouring towns
In Gloucestershire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.