Home care agency · Southwark
Brightpath Healthcare Complex Care
Illustrative photo, not of Brightpath Healthcare Complex Care- Address
- Ground Floor, Crowne House 56-58, Southwark Street, London, SE1 1UN
- Run by
- Children's Complex Care Limited
- Service
- Community services - Healthcare, Home care agency
- Registered with CQC
- February 2015 (11 years)
- Part of
- Voyage
- Registered manager
- Yvonne Nyaradzo Mujeri
- Company check
- Active, trading since 2009 (17 years), accounts up to date (Companies House 06972122)
- Last CQC check
- 12 Jan 2019
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Personal care · Treatment of disease, disorder or injury
Full report at cqc.org.uk · CQC location ID 1-1841489737
An overview of Brightpath Healthcare Complex Care
Registered with CQC as a home care agency, Brightpath Healthcare Complex Care is based in Southwark, run by Children's Complex Care Limited. It supports adults under 65 and children, with registered specialisms in physical disabilities and learning disabilities.
Its latest CQC rating is Good overall (January 2019). Safe was rated Requires improvement. It is one of 56 CQC-registered home care agencies that are based in the borough of Southwark; 16 of those are rated Good or Outstanding.
The inspection, summarised
- Focused Healthcare Limited provides nursing and personal care for children and young people living in their own homes.
- The registered manager was not present during the inspection because they were on long term sickness leave.
- An interim manager was managing operational aspects of the service with support from the provider.
- A registered manager is a person who has registered with the Care Quality Commission to manage the service.
Inspected 8 November 2018; report published 12 January 2019. From the regulator's own summary (Open Government Licence). Read the full report.
How its rating has changed
- May 2016
- Jan 2019
- Today Rating 7 years old
Published CQC ratings in date order.
Reports on the CQC website
- CQC inspection report 12 January 2019
- CQC inspection report 11 May 2016
The neighbourhood
- Ward
- Borough & Bankside
- Parliamentary constituency
- Bermondsey and Old Southwark
- Local NHS (ICB)
- NHS South East London Integrated Care Board
- Urban or rural
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in SE1 (25)
View on OpenStreetMap · Directions · Map data: OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
Reading Brightpath Healthcare Complex Care's CQC ratings
Looking at the five areas: Safe is rated below Good; 4 other areas are Good.
Across Southwark, 9 of 26 rated agencies are Requires improvement for Safe (35%).
The Safe findings are the part of the report to read closely; ask the manager what has been put right.
History with CQC
CQC registration dates from February 2015, so the service has been operating for around 11 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 2 reports for it, the latest from 12 January 2019.
Who they support
From the CQC register; ask how each need is met in practice.
CQC ratings, area by area
- Safe9 of 26 in Southwark
- Effective21 of 26 in Southwark
- Caring22 of 26 in Southwark
- Responsive19 of 26 in Southwark
- Well-led14 of 26 in Southwark
Source: CQC, published 12 January 2019. Under each rating: how many agencies in Southwark share it.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Candy Care Group Limited, under 0.5 miles away.
9 of the 10 nearest rated agencies have a more recent rating than this one.
It sits in Borough & Bankside ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.
The registered provider
Brightpath Healthcare Complex Care is run by Childrens Complex Care Limited (company 06972122), incorporated in 2009, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
It trades under the Voyage brand, which covers 320 services run by 13 registered providers.
Budgeting for this agency
We estimate visits from Brightpath Healthcare Complex Care at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in arrangements here usually cost £1,620–£1,980 weekly.
If savings are under the upper limit (£23,250 in England), Southwark Council may pay part of the cost after a free care needs assessment.
Family reviews
There are no reviews of Brightpath Healthcare Complex Care yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Brightpath Healthcare Complex Care stands locally
- Rated Good. Across Southwark, 64% of the 25 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (January 2019) is more recent than 8% of agency ratings in Southwark.
- Registered with CQC in 2015: it has been registered longer than 89% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Southwark lists 5.
- Areas CQC rated below Good: Safe (36% of home care agencies in Southwark are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Southwark, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Southwark
- Community Clinical Care LimitedJul 2026 · 1.0 miles
- Angels Domiciliary Care LimitedAug 2025 · 1.3 miles
Frequently asked about Brightpath Healthcare Complex Care
- How did Brightpath Healthcare Complex Care score on each CQC key question?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does care from Brightpath Healthcare Complex Care cost?
- Brightpath Healthcare Complex Care has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who runs Brightpath Healthcare Complex Care?
- On CQC's register the provider is Children's Complex Care Limited.
- What type of care does Brightpath Healthcare Complex Care provide?
- CQC lists Brightpath Healthcare Complex Care under: community services - healthcare, homecare agencies. Check which of these it is actively providing now.
- When did CQC last rate Brightpath Healthcare Complex Care?
- The latest rating is dated 12 January 2019, 7 years ago; ask whether there have been changes since.
- Can Brightpath Healthcare Complex Care care for someone with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- Is Brightpath Healthcare Complex Care registered with CQC?
- It is. The CQC register records Brightpath Healthcare Complex Care as a home care agency, location ID 1-1841489737 and was rated Good overall in January 2019.
- Where is Brightpath Healthcare Complex Care based?
- The agency's base is Ground Floor, Crowne House 56-58, Southwark Street, London, SE1 1UN. Confirm that its carers travel to your area.
Home care in nearby towns
In Southwark
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.