Home care agency · Wellingborough
Brightwater Care & Support Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · Families helped this month: 3
Illustrative photo, not of Brightwater Care & Support Ltd- Address
- 39 John Lea Way, Wellingborough, NN8 2QA
- Run by
- Brightwater Care & Support Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2021 (4 years)
- Registered manager
- Chipo Mafukidze-Bullock
- Company check
- Active, trading since 2020 (5 years), accounts up to date (Companies House 13102198)
- Last CQC check
- 10 Feb 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Wellingborough: Home care in Wellingborough (91) · Best rated home care agencies in Wellingborough · Dementia care at home in Wellingborough · Elderly care at home in Wellingborough · Learning disability care at home in Wellingborough · Live-in care in Wellingborough
See this service on the CQC website · CQC location ID 1-12106683471
The service in brief
Brightwater Care & Support Ltd is a CQC-registered home care agency that also provides supported living in Wellingborough. Its CQC registration covers adults of all ages and children, including people living with dementia, learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (February 2023). It is one of 91 CQC-registered home care agencies that have an office within 7 miles of Wellingborough; 39 of those are rated Good or Outstanding.
Budgeting for this agency
We estimate visits from Brightwater Care & Support Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
If savings are under the upper limit (£23,250 in England), North Northamptonshire Council may pay part of the cost after a free care needs assessment.
Reading Brightwater Care & Support Ltd's CQC ratings
All five areas CQC looks at are rated Good for Brightwater Care & Support Ltd: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 55 of the 77 other agencies in North Northamptonshire that CQC has rated.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 8 of them rated Good or Outstanding, and the closest is Brook House, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (3 of the nearest 25).
5 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Croyland & Swanspool ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.
History with CQC
CQC registration dates from November 2021, so the service has been operating for around 4 years under its current registration.
There is a single overall rating on record, Good (February 2023).
No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
How its rating has changed
- Feb 2023
- Today Rating 3 years old
Every overall rating on record for this location, earliest first.
Reports on the CQC website
- CQC inspection report 10 February 2023
Finding it
- Ward
- Croyland & Swanspool
- Parliamentary constituency
- Wellingborough and Rushden
- NHS planning area
- NHS Northamptonshire Integrated Care Board
- Urban or rural
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in NN8 (28)
See the wider area · Plan a journey · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
The registered provider
Brightwater Care & Support Ltd is run by Brightwater Care & Support Ltd (company 13102198), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other residential care.
Inspection findings in brief
- Risk assessments were in place and reviewed regularly with the person.
- The registered manager understood safeguarding procedures.
- Policies and procedures were in place to support safe practices, which included staff recruitment, infection prevention and medicine management.
- The person received support with their medicine consistent with their assessed needs.
Inspected 19 January 2023; report published 10 February 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Each area CQC checks
- Safe59 of 78 in North Northamptonshire
- Effective66 of 78 in North Northamptonshire
- Caring72 of 78 in North Northamptonshire
- Responsive66 of 78 in North Northamptonshire
- Well-led56 of 78 in North Northamptonshire
From CQC's latest report, published 10 February 2023. Under each rating: how many agencies in North Northamptonshire share it.
Family reviews
There are no reviews of Brightwater Care & Support Ltd yet. If you know the service, your experience could help someone else.
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How Brightwater Care & Support Ltd compares
- Rated Good. Across North Northamptonshire, 84% of the 76 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (February 2023) is more recent than 51% of agency ratings in North Northamptonshire.
- Registered with CQC in 2021: it has been registered longer than 53% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in North Northamptonshire lists 6.
All figures compare it with other home care agencies in North Northamptonshire; CQC register, Oct 2026.
Other agencies close by
Guides for families
Newer ratings near Wellingborough
- Lavender Support Services LtdSep 2026 · 3.9 miles
- 4 FuturesAug 2026 · 4.3 miles
- Premium Care Solutions LimitedOct 2025 · 6.1 miles
Brightwater Care & Support Ltd questions answered
- How is Brightwater Care & Support Ltd rated for safety and leadership?
- CQC rates five key questions. For Brightwater Care & Support Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- Does Brightwater Care & Support Ltd support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Is Brightwater Care & Support Ltd regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-12106683471 and was rated Good overall in February 2023.
- When did CQC last rate Brightwater Care & Support Ltd?
- CQC published the current rating on 10 February 2023, 3 years ago. Older ratings are common, so ask about changes since.
- What kind of care can Brightwater Care & Support Ltd offer?
- Its CQC registration covers homecare agencies, supported living. Ask Brightwater Care & Support Ltd how it would adapt if needs increase.
- How much does Brightwater Care & Support Ltd charge?
- Brightwater Care & Support Ltd has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- What is Brightwater Care & Support Ltd's address?
- The agency works from 39 John Lea Way, Wellingborough, NN8 2QA; ask which postcodes its carers cover.
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In North Northamptonshire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.