Is Care Genius registered with CQC?

It is. The CQC register records Care Genius as a home care agency, location ID 1-19611170300, and has not yet been given an overall rating.

Can Care Genius care for someone with dementia?

Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

How much does care from Care Genius cost?

Care Genius has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.

Who runs Care Genius?

On CQC's register the provider is CACCOU Limited.

Where is Care Genius?

The agency works from 28 Bishopsfield, Harlow, CM18 6UJ; ask which postcodes its carers cover.

What services is Care Genius registered for?

Care Genius is registered for homecare agencies. Ask which of these it provides at the moment.

Care Genius, Harlow: CQC Registered Home Care Agency, Reviews and Inspection

About Care Genius

Registered with CQC as a home care agency, Care Genius is based in Harlow, run by CACCOU Limited. It supports adults of all ages, with registered specialisms in dementia.

CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 65 CQC-registered home care agencies that have an office within 7 miles of Harlow; 36 of those are rated Good or Outstanding.

Ownership and company checks

Care Genius is run by Caccou Limited (company 08283573), incorporated in 2012, 11 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Who they support

Taken from its CQC registration.

Where it is

Ward: Passmores
Council: Essex County Council · paying for care
Parliamentary constituency: Harlow
Local NHS (ICB): NHS Essex Integrated Care Board
Setting: Urban · nearer to a major town or city
Neighbourhood deprivation: Among the 30% most deprived areas in England
Postcode district: Home care in CM18 (5)

View on OpenStreetMap · Directions · Base map © OpenStreetMap

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Likely fees

We estimate visits from Care Genius at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

Essex Council can help with costs for people with savings under £23,250, starting with a free assessment.

Around Harlow

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Clover Support Group, under 0.5 miles away.

It sits in Passmores ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.

Ask the manager

Will we usually see the same carers each week?
What is the shortest visit you offer, and what do you charge at weekends and on bank holidays?
What dementia training do your carers have, and how do you handle refusals or distress?
When do you expect your first CQC inspection, and can we speak to a current client or family?

Our full checklist

Family reviews

Nobody has reviewed Care Genius here yet. Have you used it? A short, honest review helps the next family decide.

Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.

How Care Genius compares

Registered with CQC in 2024: it has been registered longer than 20% of home care agencies in the area.
It lists 3 specialisms with CQC; the typical agency in Essex lists 6.

Based on the CQC register for Essex as at Oct 2026.

Also nearby

Clover Support GroupGoodunder 0.5 miles
Karm Care Limitedunder 0.5 miles
Essex Cares WestGood0.6 miles
Green Care Contracts LimitedGood0.6 miles
Heritage Staffing ServicesRequires improvement0.6 miles
Matti Care Office0.8 miles

Guides for families

Harlow: home care agencies inspected recently

Care Just 4U
Good Nov 2024 · 1.0 miles
Violet Care Agency Ltd
Good Jun 2025 · 1.6 miles
St Elizabeth's Domiciliary Care Agency
Good Jul 2025 · 4.3 miles

Quick answers about Care Genius

Who runs Care Genius?: On CQC's register the provider is CACCOU Limited.
How much does care from Care Genius cost?: Care Genius has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Where is Care Genius?: The agency works from 28 Bishopsfield, Harlow, CM18 6UJ; ask which postcodes its carers cover.
Is Care Genius registered with CQC?: It is. The CQC register records Care Genius as a home care agency, location ID 1-19611170300, and has not yet been given an overall rating.
Can Care Genius care for someone with dementia?: Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
What services is Care Genius registered for?: Care Genius is registered for homecare agencies. Ask which of these it provides at the moment.

More home care agencies nearby

In Essex

Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.

Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

Care Genius