Home care agency · Bedford

Care is Central - Independent Living Services

Rated Good by CQC Rating published 27 April 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

A carer talking with women in wheelchairs Illustrative photo, not of Care is Central - Independent Living Services
Address
Lavender Court, Dunstable Street, Ampthill, Bedford, MK45 2BX
Run by
Care Is Central Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2022 (4 years)
Registered manager
Jessica Alice Jones
Company check
Active, trading since 2020 (6 years), accounts up to date (Companies House 12641420)
Last CQC check
27 Apr 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-11976020355

About Care is Central - Independent Living Services

Care is Central - Independent Living Services is a CQC-registered home care agency in Bedford, run by Care Is Central Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (April 2023). It is one of 46 CQC-registered home care agencies that have an office within 7 miles of Ampthill; 19 of those are rated Good or Outstanding.

The local picture

There are 6 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is MacIntyre Ampthill Support, 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25).

8 of the 10 nearest rated agencies have a more recent rating than this one.

It sits in Ampthill ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

The inspection, summarised

  • Right Support: People and their relatives provided positive comments about the care and support which they received.
  • These comments included, "All [family member's] care needs are being met.
  • Staff were passionate about putting people at the centre of their care and recognised the importance of enabling people to maintain their independence.
  • Right Care: People received care which was kind, sensitive and caring.

Inspected 24 April 2023; report published 27 April 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Ratings over time

  1. Apr 2023 Good
  2. Today Rating 3 years old

Every overall rating on record for this location, earliest first.

CQC documents

Where it is

Ward
Ampthill
Parliamentary constituency
Mid Bedfordshire
NHS area (integrated care board)
NHS Central East Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in MK45 (18)

View on OpenStreetMap · Route planner · Map © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.

Each area CQC checks

  • SafeGood29 of 33 in Central Bedfordshire
  • EffectiveGood31 of 33 in Central Bedfordshire
  • CaringGood27 of 33 in Central Bedfordshire
  • ResponsiveGood30 of 33 in Central Bedfordshire
  • Well-ledGood21 of 33 in Central Bedfordshire

As rated by CQC, published 27 April 2023. Under each rating: how many agencies in Central Bedfordshire share it.

What it may cost

We estimate visits from Care is Central - Independent Living Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

Council help is possible below £23,250 in savings: ask Central Bedfordshire Council for a free care needs assessment.

Strengths and weak spots in the ratings

Care is Central - Independent Living Services has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 20 of the 32 other agencies in Central Bedfordshire that CQC has rated.

How long it has been running

Care is Central - Independent Living Services has been registered with CQC since February 2022, about 4 years.

So far CQC has published one overall rating: Good, in April 2023.

No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Needs it is registered to meet

Taken from its CQC registration.

Who runs it

Care is Central - Independent Living Services is run by Care Is Central Limited (company 12641420), incorporated in 2020, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people, social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.

Family reviews

No family has reviewed Care is Central - Independent Living Services on The Care Panel so far.

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Care is Central - Independent Living Services in local context

  • Rated Good. Across Central Bedfordshire, 88% of the 33 rated home care agencies are Good or Outstanding and 5 are Outstanding.
  • Its rating (April 2023) is more recent than 39% of agency ratings in Central Bedfordshire.
  • Registered with CQC in 2022: it has been registered longer than 48% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Central Bedfordshire lists 5.

Based on the CQC register for Central Bedfordshire as at Oct 2026.

Closest alternatives

Guides for families

Similar home care agencies near Ampthill, rated recently

Frequently asked about Care is Central - Independent Living Services

How much does care from Care is Central - Independent Living Services cost?
No fee list from Care is Central - Independent Living Services has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Is Care is Central - Independent Living Services rated well for safety?
CQC rates five key questions. For Care is Central - Independent Living Services: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
What services is Care is Central - Independent Living Services registered for?
Its CQC registration covers homecare agencies. Ask Care is Central - Independent Living Services how it would adapt if needs increase.
Who runs Care is Central - Independent Living Services?
Care is Central - Independent Living Services is run by Care Is Central Limited, the registered provider on the CQC register.
Can Care is Central - Independent Living Services care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How recent is Care is Central - Independent Living Services's CQC rating?
CQC published the current rating on 27 April 2023, 3 years ago. Older ratings are common, so ask about changes since.
Where is Care is Central - Independent Living Services based?
Its office is at Lavender Court, Dunstable Street, Ampthill, Bedford, MK45 2BX. Carers travel to people's homes, so check it covers your street.
Is Care is Central - Independent Living Services a registered provider?
Care is Central - Independent Living Services is on the CQC register as a home care agency (ID 1-11976020355) and was rated Good overall in April 2023.

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Care is Central - Independent Living Services: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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