Home care agency · Kettering

Care Quality Services Northamptonshire

Rated Good by CQC Rating published 13 August 2022 Rating 4 years old

Typical fee here £30–£37 an hour Estimate

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Previous provider's rating. CQC gave this rating when the service was run by a different provider. Care Quality Services Limited has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
Rated 4 years ago. CQC's last published rating for this service is from August 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Care Quality Services Northamptonshire
Address
Carrington House, 1 Carrington Street, Kettering, NN16 0BY
Run by
Care Quality Services Limited (21 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2024 (2 years)
Part of
Cera Care
Registered manager
Michelle Catherine Whitlock
Company check
Active, trading since 2018 (7 years), accounts up to date (Companies House 11696513)
Last CQC check
13 Aug 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Licensed by CQC for: Personal care

See this service on the CQC website · CQC location ID 1-19191903429

The service in brief

Registered with CQC as a home care agency, Care Quality Services Northamptonshire is based in Kettering, run by Care Quality Services Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (August 2022). It is one of 90 CQC-registered home care agencies that have an office within 7 miles of Kettering; 39 of those are rated Good or Outstanding.

Who it can help

From the CQC register; ask how each need is met in practice.

The ratings in context

All five areas CQC looks at are rated Good for Care Quality Services Northamptonshire: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 55 of the 77 other agencies in North Northamptonshire that CQC has rated.

Rating history

  1. Aug 2022 Good
  2. Today Rating 4 years old

Published CQC ratings in date order.

Finding it

Ward
Kettering Central
Parliamentary constituency
Kettering
NHS area (integrated care board)
NHS Northamptonshire Integrated Care Board
Urban or rural
Urban; further from a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in NN16 (21)

See the wider area · How to get there · OpenStreetMap (ODbL)

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Person Centered Care Northants, under 0.5 miles away.

12 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Kettering Central ward, classed by ONS as urban (further from a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

Costs to expect

We estimate visits from Care Quality Services Northamptonshire at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

North Northamptonshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

The company behind Care Quality Services Northamptonshire

Care Quality Services Northamptonshire is run by Care Quality Services Limited (company 11696513), incorporated in 2018, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is other human health activities and other social work without accommodation.

Care Quality Services Limited runs 21 CQC-registered services across 18 council areas; 16 of the 17 with a rating are Good or Outstanding (94%), against 88% for the same mix of services across England.

It trades under the Cera Care brand, which covers 114 services run by 15 registered providers.

Track record

Registered in May 2024, it has 2 years on the CQC register.

CQC has rated it once overall, as Good, in August 2022.

At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

This rating belongs to the former operator. The current provider has not had its own inspection here yet.

Each area CQC checks

  • SafeGood59 of 78 in North Northamptonshire
  • EffectiveGood66 of 78 in North Northamptonshire
  • CaringGood72 of 78 in North Northamptonshire
  • ResponsiveGood66 of 78 in North Northamptonshire
  • Well-ledGood56 of 78 in North Northamptonshire

As rated by CQC, published 13 August 2022. Under each rating: how many agencies in North Northamptonshire share it.

Family reviews

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Where Care Quality Services Northamptonshire stands locally

  • Rated Good. Across North Northamptonshire, 84% of the 76 rated home care agencies are Good or Outstanding and 5 are Outstanding.
  • Its rating (August 2022) is more recent than 39% of agency ratings in North Northamptonshire.
  • Registered with CQC in 2024: it has been registered longer than 20% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in North Northamptonshire lists 6.

Comparison set: every registered home care agency in North Northamptonshire, CQC data for Oct 2026.

Also nearby

Guides for families

Other home care agencies near Kettering with recent ratings

Care Quality Services Northamptonshire questions answered

When did CQC last rate Care Quality Services Northamptonshire?
The rating now shown was published on 13 August 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
Does Care Quality Services Northamptonshire support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Is Care Quality Services Northamptonshire a registered provider?
Yes. Care Quality Services Northamptonshire is registered with the Care Quality Commission as a home care agency (location ID 1-19191903429) and was rated Good overall in August 2022.
What is Care Quality Services Northamptonshire's address?
Its office is at Carrington House, 1 Carrington Street, Kettering, NN16 0BY. Carers travel to people's homes, so check it covers your street.
How did Care Quality Services Northamptonshire score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How much does care from Care Quality Services Northamptonshire cost?
No fee list from Care Quality Services Northamptonshire has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Who runs Care Quality Services Northamptonshire?
Care Quality Services Northamptonshire is run by Care Quality Services Limited, the registered provider on the CQC register.
What kind of care can Care Quality Services Northamptonshire offer?
CQC lists Care Quality Services Northamptonshire under: homecare agencies. Check which of these it is actively providing now.

Look further afield

In North Northamptonshire

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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