Home care agency · Ascot
Care Response
Illustrative photo, not of Care Response- Address
- First floor, Old Boundary House, London Road, Sunningdale, Ascot, SL5 0DJ
- Run by
- Care Response Limited
- Service
- Home care agency
- Registered with CQC
- November 2010 (15 years)
- Registered manager
- Paula Yvonne Eagle
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06161098)
- Last CQC check
- 16 May 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
CQC page for this service · CQC location ID 1-111233420
Care Response at a glance
Care Response in Ascot is registered with the Care Quality Commission as a home care agency, run by Care Response Limited. The service is registered to support older people and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (May 2019). It is one of 34 CQC-registered home care agencies that have an office within 7 miles of Windlesham; 16 of those are rated Good or Outstanding.
The five key questions
- Safe12 of 19 in Windsor and Maidenhead
- Effective15 of 19 in Windsor and Maidenhead
- Caring18 of 19 in Windsor and Maidenhead
- Responsive15 of 19 in Windsor and Maidenhead
- Well-led12 of 19 in Windsor and Maidenhead
Ratings from CQC's most recent report, published 16 May 2019. Under each rating: how many agencies in Windsor and Maidenhead share it.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 11 of the 18 other agencies in Windsor and Maidenhead that CQC has rated.
History with CQC
CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 5 reports for it, the latest from 16 May 2019.
Budgeting for this agency
We estimate visits from Care Response at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Windsor and Maidenhead Council can help with costs for people with savings under £23,250, starting with a free assessment.
Registered specialisms
Specialisms as registered with CQC.
How it fits locally
There are 7 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is IHD Care ltd, 0.8 miles away.
15 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Sunningdale & Cheapside ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
Who runs it
Care Response is run by Care Response Limited (company 06161098), incorporated in 2007, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Key points from CQC's visit
- People supported included older people, younger people and people living with dementia.
- People's experience using the service: • People received a service that was safe.
- The provider had systems and processes in place to protect people from the risk of harm and abuse.
- There was a positive, open and empowering culture.
Inspected 29 March 2019; report published 16 May 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Ratings over time
- Oct 2016
- May 2019
- Today Rating 7 years old
Overall ratings CQC has published for this location, oldest first.
CQC reports
- CQC inspection report 16 May 2019
- CQC inspection report 6 October 2016
- Inspection report 23 September 2014
- Inspection report 4 March 2014
- Inspection report 20 April 2013
Map and area details
- Ward
- Sunningdale & Cheapside
- Parliamentary constituency
- Windsor
- Integrated care board
- NHS Thames Valley Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Home care in SL5 (7)
Bigger map · How to get there · Map data: OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Family reviews
Nobody has reviewed Care Response here yet. Have you used it? A short, honest review helps the next family decide.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other agencies locally
- Rated Good. Across Windsor and Maidenhead, 72% of the 18 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (May 2019) is more recent than 22% of agency ratings in Windsor and Maidenhead.
- Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Windsor and Maidenhead lists 5.
Based on the CQC register for Windsor and Maidenhead as at Oct 2026.
Nearby options
Guides for families
Recently rated home care agencies near Windlesham
- District Home Care LtdJul 2026 · 4.9 miles
- Fresh Tree Care Services – Surrey BranchMay 2026 · 5.3 miles
- Aptine LtdNov 2025 · 5.5 miles
Questions about Care Response
- Is Care Response a registered provider?
- Care Response is on the CQC register as a home care agency (ID 1-111233420) and was rated Good overall in May 2019.
- Where is Care Response?
- The agency works from First floor, Old Boundary House, London Road, Sunningdale, Ascot, SL5 0DJ; ask which postcodes its carers cover.
- How recent is Care Response's CQC rating?
- CQC published the current rating on 16 May 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Can Care Response care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Which provider runs Care Response?
- Care Response Limited is the registered provider for Care Response.
- What type of care does Care Response provide?
- CQC lists Care Response under: homecare agencies. Check which of these it is actively providing now.
- Is Care Response rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Care Response charge?
- We don't have published prices from Care Response yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Agencies in neighbouring towns
In Windsor and Maidenhead
Your service? Put this badge on your website
Copy this code into your website. The badge updates itself if your CQC rating changes.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.