Home care agency · Liverpool
CareCaliRaya Ltd T/A Apollo Care South Liverpool
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of CareCaliRaya Ltd T/A Apollo Care South Liverpool- Address
- 30 Speke Road, Garston, Liverpool, L19 2PA
- Run by
- CareCaliRaya Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2023 (3 years)
- Part of
- Apollo Care
- Registered manager
- Tracey Elizabeth Kays
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09786419)
- Last CQC check
- 14 Nov 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Personal care
More in Liverpool: Home care in Liverpool (192) · Best rated home care agencies in Liverpool · Dementia care at home in Liverpool · Elderly care at home in Liverpool · Physical disability care at home in Liverpool · Live-in care in Liverpool
See this service on the CQC website · CQC location ID 1-15500386093
The service in brief
CareCaliRaya Ltd T/A Apollo Care South Liverpool in Liverpool is registered with the Care Quality Commission as a home care agency, run by CareCaliRaya Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.
CQC rated it Requires improvement overall (November 2025). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 192 CQC-registered home care agencies that have an office within 7 miles of Liverpool; 112 of those are rated Good or Outstanding.
From the latest CQC inspection
- Site visits to the providers registered office address were carried out on 8 August and 12 August 2025.
- An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability.
- During the assessment, 2 regulatory breaches in respect of safe care and treatment and governance were identified.
- Comments included, "I feel very safe with [Staff]." People and their relatives told us they had been involved in discussions about their or their loved one’s care when they first started receiving support.
In CQC's words, from its published findings (Open Government Licence). Read the full report.
Ratings over time
- Jun 2017
- Jan 2020
- Jul 2021
- Nov 2025
- Today Rated in the last 12 months
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
Where it is
- Ward
- Garston
- Council
- Liverpool City Council · paying for care
- Parliamentary constituency
- Liverpool Garston
- Local NHS (ICB)
- NHS Cheshire and Merseyside Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in L19 (8)
Open the full map · How to get there · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
Strengths and weak spots in the ratings
Area by area, Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.
Across Liverpool, 5 of 62 rated agencies are Requires improvement for Safe (8%), while 3 of 62 rated agencies are Requires improvement for Effective (5%), while 1 of 62 rated agencies are Requires improvement for Responsive (2%), while 8 of 62 rated agencies are Requires improvement for Well-led (13%).
The Safe, Effective, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
How long it has been running
CareCaliRaya Ltd T/A Apollo Care South Liverpool has been registered with CQC since April 2023, about 3 years.
CQC has published 4 overall ratings for it (2017–2025), starting at Good and falling to Requires Improvement.
The five key questions
- Safe5 of 62 in Liverpool
- Effective3 of 62 in Liverpool
- Caring58 of 62 in Liverpool
- Responsive1 of 62 in Liverpool
- Well-led8 of 62 in Liverpool
From CQC's latest report, published 14 November 2025. Under each rating: how many agencies in Liverpool share it.
What it may cost
We estimate visits from CareCaliRaya Ltd T/A Apollo Care South Liverpool at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
If savings are under the upper limit (£23,250 in England), Liverpool Council may pay part of the cost after a free care needs assessment.
The local picture
There are 24 other agencies within 3 miles, 15 of them rated Good or Outstanding; the nearest is Apollo Care (North) Liverpool, under 0.5 miles away.
1 of the 17 nearest rated agencies has a more recent rating than this one.
It sits in Garston ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.
Who runs it
CareCaliRaya Ltd T/A Apollo Care South Liverpool is run by Carecaliraya Ltd (company 09786419), incorporated in 2015, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
It trades under the Apollo Care brand, which covers 3 services run by 3 registered providers.
Family reviews
Nobody has reviewed CareCaliRaya Ltd T/A Apollo Care South Liverpool here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where CareCaliRaya Ltd T/A Apollo Care South Liverpool stands locally
- Rated Requires improvement. Across Liverpool, 93% of the 61 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (November 2025) is more recent than 97% of agency ratings in Liverpool.
- Registered with CQC in 2023: it has been registered longer than 36% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Liverpool lists 6.
- Areas CQC rated below Good: Safe (8% of home care agencies in Liverpool are also rated below Good here); Effective (5% of home care agencies in Liverpool are also rated below Good here); Responsive (2% of home care agencies in Liverpool are also rated below Good here); Well-led (13% of home care agencies in Liverpool are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Liverpool. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Liverpool, rated recently
- Outreach ServicesApr 2026 · 4.7 miles
- Merseycare Julie Ann LimitedAug 2025 · under 0.5 miles
- Local Solutions Liverpool BranchNov 2025 · 1.1 miles
Questions about CareCaliRaya Ltd T/A Apollo Care South Liverpool
- What kind of care can CareCaliRaya Ltd T/A Apollo Care South Liverpool offer?
- Its CQC registration covers homecare agencies. Ask CareCaliRaya Ltd T/A Apollo Care South Liverpool how it would adapt if needs increase.
- Who is the registered provider for CareCaliRaya Ltd T/A Apollo Care South Liverpool?
- CareCaliRaya Ltd is the registered provider for CareCaliRaya Ltd T/A Apollo Care South Liverpool.
- How much does CareCaliRaya Ltd T/A Apollo Care South Liverpool charge?
- No fee list from CareCaliRaya Ltd T/A Apollo Care South Liverpool has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How is CareCaliRaya Ltd T/A Apollo Care South Liverpool rated for safety and leadership?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- Where is CareCaliRaya Ltd T/A Apollo Care South Liverpool?
- 30 Speke Road, Garston, Liverpool, L19 2PA. That is the office; visits happen in your own home, so confirm your area is covered.
- Is CareCaliRaya Ltd T/A Apollo Care South Liverpool a registered provider?
- Registered, yes: location 1-15500386093 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in November 2025.
- Does CareCaliRaya Ltd T/A Apollo Care South Liverpool support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is CareCaliRaya Ltd T/A Apollo Care South Liverpool's CQC rating?
- The rating now shown was published on 14 November 2025. Ask what has changed since then, for example in management or staffing.
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In Liverpool
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.