Home care agency · Guisborough
Caremark (Redcar & Cleveland)
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Caremark (Redcar & Cleveland)- Address
- Units 2-9, The Old Coach House, Bow Street, Guisborough, TS14 6PR
- Run by
- Folkescare Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2011 (14 years)
- Part of
- Caremark
- Registered manager
- Danielle Jade Laverick
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06661720)
- Last CQC check
- 31 Oct 2024
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
More in Guisborough: Home care in Guisborough (32) · Best rated home care agencies in Guisborough · Dementia care at home in Guisborough · Elderly care at home in Guisborough · Physical disability care at home in Guisborough · Live-in care in Guisborough
Open CQC's full report · CQC location ID 1-320594663
The service in brief
Registered with CQC as a home care agency, Caremark (Redcar & Cleveland) is based in Guisborough, run by Folkescare Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
Its latest CQC rating is Requires improvement overall (October 2024). Safe and Well-led were rated Requires improvement. It is one of 32 CQC-registered home care agencies that have an office within 7 miles of Guisborough; 24 of those are rated Good or Outstanding.
Caremark (Redcar & Cleveland) over the years
Caremark (Redcar & Cleveland) has been registered with CQC since November 2011, about 15 years.
CQC has published 4 overall ratings for it (2015–2024), starting at Good; it has gone up 1 and down 1 time, and is now Requires Improvement.
CQC lists 6 reports for this location, the latest dated 27 May 2020.
What the ratings tell you
For Caremark (Redcar & Cleveland), Safe and Well-led are rated below Good; 3 other areas are Good.
Across Redcar and Cleveland, 1 of 15 rated agencies are Requires improvement for Safe (7%), while 1 of 15 rated agencies are Requires improvement for Well-led (7%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Specialisms
Specialisms as registered with CQC.
Around Guisborough
There is 1 other agency within 3 miles, 1 of them rated Good or Outstanding; the nearest is BJP Home Support Limited, under 0.5 miles away.
7 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Guisborough ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Key points from CQC's visit
- It also provides a supported living service to adults with a learning disability or autism spectrum disorder, in supported living settings, so that they can live as independently as possible.
- At the time of inspection there were 370 people receiving the regulated activity, including 20 people receiving the regulated activity in the supported living service.
- Not everyone who used the service received personal care.
- People and staff were positive about the open culture of the service, they all said they were listened to, any concerns were addressed.
Inspected 28 April 2020; report published 27 May 2020; supporting 370 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Likely fees
We estimate visits from Caremark (Redcar & Cleveland) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
People with savings under £23,250 may get help from Redcar and Cleveland Council after a needs and financial assessment.
Past CQC ratings
- Jun 2015
- Sep 2017
- May 2020
- Oct 2024
- Today Rating 1 year old
Published CQC ratings in date order. The latest rating is lower than the one before.
CQC reports
- CQC inspection report 27 May 2020
- CQC inspection report 26 September 2017
- CQC inspection report 12 June 2015
- Inspection report 30 April 2014
- Inspection report 22 November 2013
- Inspection report 25 June 2012
Where it is
- Ward
- Guisborough
- Parliamentary constituency
- Middlesbrough South and East Cleveland
- NHS integrated care board
- NHS North East and North Cumbria Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
Bigger map · Get directions · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
CQC ratings, area by area
- Safe1 of 15 in Redcar and Cleveland
- Effective15 of 15 in Redcar and Cleveland
- Caring14 of 15 in Redcar and Cleveland
- Responsive14 of 15 in Redcar and Cleveland
- Well-led1 of 15 in Redcar and Cleveland
Source: CQC, published 31 October 2024. Under each rating: how many agencies in Redcar and Cleveland share it.
Ownership and company checks
Caremark (Redcar & Cleveland) is run by Folkescare Limited (company 06661720), incorporated in 2008, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
It trades under the Caremark brand, which covers 56 services run by 54 registered providers.
Family reviews
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Where Caremark (Redcar & Cleveland) stands locally
- Rated Requires improvement. Across Redcar and Cleveland, 93% of the 15 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (October 2024) is more recent than 67% of agency ratings in Redcar and Cleveland.
- Registered with CQC in 2011: it has been registered longer than 85% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Redcar and Cleveland lists 6.
- Areas CQC rated below Good: Safe (7% of home care agencies in Redcar and Cleveland are also rated below Good here); Well-led (7% of home care agencies in Redcar and Cleveland are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Redcar and Cleveland, CQC data for Oct 2026.
Nearby options
Guides for families
Other home care agencies near Guisborough with recent ratings
- Community Reablement TeamOct 2026 · 3.6 miles
- Newbus MiddlesbroughJan 2025 · 5.5 miles
- Pacific and Gold Healthcare TeesideSep 2026 · 6.1 miles
Caremark (Redcar & Cleveland) questions answered
- What kind of care can Caremark (Redcar & Cleveland) offer?
- Its CQC registration covers homecare agencies. Ask Caremark (Redcar & Cleveland) how it would adapt if needs increase.
- Who runs Caremark (Redcar & Cleveland)?
- On CQC's register the provider is Folkescare Limited.
- How much does care from Caremark (Redcar & Cleveland) cost?
- Caremark (Redcar & Cleveland) has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How is Caremark (Redcar & Cleveland) rated for safety and leadership?
- CQC rates five key questions. For Caremark (Redcar & Cleveland): Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
- What is Caremark (Redcar & Cleveland)'s address?
- Units 2-9, The Old Coach House, Bow Street, Guisborough, TS14 6PR is the agency's office; check it serves your postcode.
- Is Caremark (Redcar & Cleveland) regulated by the Care Quality Commission?
- Registered, yes: location 1-320594663 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in October 2024.
- Is Caremark (Redcar & Cleveland) registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is Caremark (Redcar & Cleveland)'s CQC rating?
- CQC published the current rating on 31 October 2024, 1 year ago. Older ratings are common, so ask about changes since.
Agencies in neighbouring towns
In Redcar and Cleveland
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.