Home care agency · Gloucester

Carmel Care Gloucester

Rated Good by CQC Rating published 13 July 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Previous provider's rating. CQC gave this rating when the service was run by a different provider. Carmel Care & Support Limited has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
Rated 7 years ago. CQC's last published rating for this service is from July 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Carmel Care Gloucester
Address
18 Worcester Street, Gloucester, GL1 3AA
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
January 2021 (5 years)
Registered manager
*
Company check
Active, trading since 2006 (20 years), accounts up to date (Companies House 05717191)
Last CQC check
13 Jul 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Regulated activities on its registration: Personal care

See this service on the CQC website · CQC location ID 1-10206005895

An overview of Carmel Care Gloucester

Carmel Care Gloucester in Gloucester is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Carmel Care & Support Limited. The service is registered to support adults under 65 and lists physical disabilities, learning disabilities and mental health conditions among its specialisms.

CQC rated it Good overall (July 2019). It is one of 107 CQC-registered home care agencies that have an office within 7 miles of Gloucester; 56 of those are rated Good or Outstanding.

Who runs it

Carmel Care Gloucester is run by Carmel Care & Support Limited (company 05717191), incorporated in 2006, 14 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Carmel Care & Support Limited runs 3 CQC-registered services across 3 council areas; 2 of the 3 with a rating are Good or Outstanding (67%), against 88% for the same mix of services across England.

Specialisms

Specialisms as registered with CQC.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Option Care Ltd, under 0.5 miles away.

12 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Westgate ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Carmel Care Gloucester: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 82 of the 128 other agencies in Gloucestershire that CQC has rated.

How CQC rated each area

  • SafeGood106 of 129 in Gloucestershire
  • EffectiveGood116 of 129 in Gloucestershire
  • CaringGood113 of 129 in Gloucestershire
  • ResponsiveGood115 of 129 in Gloucestershire
  • Well-ledGood83 of 129 in Gloucestershire

As rated by CQC, published 13 July 2019. Under each rating: how many agencies in Gloucestershire share it.

Budgeting for this agency

We estimate visits from Carmel Care Gloucester at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

Gloucestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.

History with CQC

CQC registration dates from January 2021, so the service has been operating for around 5 years under its current registration.

CQC has published 5 overall ratings for it (2015–2019), starting at Requires improvement and improving to Good.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

This rating belongs to the former operator. The current provider has not had its own inspection here yet.

Rating history

  1. Apr 2015 Requires improvement
  2. Oct 2015 Requires improvement
  3. Nov 2016 Good
  4. Apr 2017 Good
  5. Jul 2019 Good
  6. Today Rating 7 years old

The location's rating record from CQC, from first to latest.

Area and map

Ward
Westgate
Parliamentary constituency
Gloucester
Integrated care board
NHS Gloucestershire Integrated Care Board
Urban or rural
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in GL1 (39)

Open the full map · Plan a journey · Map © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.

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Carmel Care Gloucester against its area

  • Rated Good. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
  • Its rating (July 2019) is more recent than 19% of agency ratings in Gloucestershire.
  • Registered with CQC in 2021: it has been registered longer than 51% of home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Gloucestershire lists 5.

Benchmarked against all CQC-registered home care agencies in Gloucestershire (Oct 2026).

Other agencies close by

Guides for families

Similar home care agencies near Gloucester, rated recently

Quick answers about Carmel Care Gloucester

Which provider runs Carmel Care Gloucester?
Carmel Care Gloucester is run by Carmel Care & Support Limited, the registered provider on the CQC register.
What kind of care can Carmel Care Gloucester offer?
Carmel Care Gloucester is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
Is Carmel Care Gloucester rated well for safety?
CQC rates five key questions. For Carmel Care Gloucester: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What are Carmel Care Gloucester's fees?
We don't have published prices from Carmel Care Gloucester yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Carmel Care Gloucester registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-10206005895 and was rated Good overall in July 2019.
What is Carmel Care Gloucester's address?
Its office is at 18 Worcester Street, Gloucester, GL1 3AA. Carers travel to people's homes, so check it covers your street.
When was Carmel Care Gloucester last inspected?
CQC published the current rating on 13 July 2019, 7 years ago. Older ratings are common, so ask about changes since.
Does Carmel Care Gloucester support people with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.

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In Gloucestershire

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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