Home care agency · Derby
Choice Support and Care Services Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Choice Support and Care Services Ltd- Address
- Office 5, Store First, Riverside Road, Pride Park, Derby, DE24 8HY
- Run by
- Choice Support & Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2019 (7 years)
- Registered manager
- Michelle Stevens
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 09080238)
- Last CQC check
- 30 Dec 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Physical disability care at home in Derby · Learning disability care at home in Derby · Live-in care in Derby
Read the full CQC inspection report · CQC location ID 1-3646020834
About Choice Support and Care Services Ltd
Choice Support and Care Services Ltd is a CQC-registered home care agency in Derby, run by Choice Support & Care Services Limited. Its CQC registration covers adults under 65, including people living with dementia, physical disabilities, learning disabilities, sight or hearing loss and eating disorders.
At its most recent rating, CQC judged it Good overall (December 2021). Safe was rated Requires improvement. It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
CQC ratings, area by area
- Safe9 of 70 in Derby
- Effective64 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
As rated by CQC, published 30 December 2021. Under each rating: how many agencies in Derby share it.
Reading Choice Support and Care Services Ltd's CQC ratings
Area by area, Safe is rated below Good; 4 other areas are Good.
Across Derby, 9 of 70 rated agencies are Requires improvement for Safe (13%).
The Safe findings are the part of the report to read closely; ask the manager what has been put right.
Who they support
As listed with the regulator.
Budgeting for this agency
We estimate visits from Choice Support and Care Services Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
People with savings under £23,250 may get help from Derby Council after a needs and financial assessment.
The registered provider
Choice Support and Care Services Ltd is run by Choice Support & Care Services Limited (company 09080238), incorporated in 2014, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other residential care.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Lily Of The Valley Care, under 0.5 miles away.
9 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Alvaston North ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Rating history
- Dec 2021
- Today Rating 4 years old
CQC rating timeline for this address.
CQC documents
- CQC inspection report 30 December 2021
Finding it
- Ward
- Alvaston North
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- NHS planning area
- NHS Derby and Derbyshire Integrated Care Board
- Urban or rural
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in DE24 (43)
See the wider area · Get directions · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
History with CQC
Registered in February 2019, it has 7 years on the CQC register.
There is a single overall rating on record, Good (December 2021).
At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
From the latest CQC inspection
- Staff had not always been recruited in line with the provider's recruitment process.
- There were enough care staff to meet people's needs and checks were made to ensure staff were competent to provide safe care.
- The provider had taken steps to help reduce risks to people from abuse and looked for ways to improve when things had gone wrong.
- Systems were in place to safely manage people's medicines and risks, and actions to reduce them, were identified; however some updates were required to the provider's medicines policy.
Inspected 7 December 2021; report published 30 December 2021. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
There are no reviews of Choice Support and Care Services Ltd yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Choice Support and Care Services Ltd in local context
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (December 2021) is more recent than 36% of agency ratings in Derby.
- Registered with CQC in 2019: it has been registered longer than 64% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Derby lists 6.
- Areas CQC rated below Good: Safe (13% of home care agencies in Derby are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Derby, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
What families ask about Choice Support and Care Services Ltd
- Who is the registered provider for Choice Support and Care Services Ltd?
- Choice Support and Care Services Ltd is run by Choice Support & Care Services Limited, the registered provider on the CQC register.
- What kind of care can Choice Support and Care Services Ltd offer?
- Registration for Choice Support and Care Services Ltd covers: homecare agencies. Check which of these it offers today.
- How did Choice Support and Care Services Ltd score on each CQC key question?
- CQC rates five key questions. For Choice Support and Care Services Ltd: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What are Choice Support and Care Services Ltd's fees?
- We don't have published prices from Choice Support and Care Services Ltd yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Choice Support and Care Services Ltd regulated by the Care Quality Commission?
- It is. The CQC register records Choice Support and Care Services Ltd as a home care agency, location ID 1-3646020834 and was rated Good overall in December 2021.
- Where is Choice Support and Care Services Ltd based?
- The agency's base is Office 5, Store First, Riverside Road, Pride Park, Derby, DE24 8HY. Confirm that its carers travel to your area.
- When did CQC last rate Choice Support and Care Services Ltd?
- 30 December 2021 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
- Can Choice Support and Care Services Ltd care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
More home care agencies nearby
In Derby
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.