Home care agency · Derby
Lily Of The Valley Care
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Lily Of The Valley Care- Address
- 1 New Park Place, Pride Park, Derby, DE24 8DZ
- Run by
- Lily Of The Valley Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2020 (5 years)
- Registered manager
- Rita Osei-Danquah
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 12291637)
- Last CQC check
- 22 Jun 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
See this service on the CQC website · CQC location ID 1-9560754473
About Lily Of The Valley Care
Lily Of The Valley Care is a CQC-registered home care agency in Derby, run by Lily Of The Valley Care Ltd. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
At its most recent rating, CQC judged it Good overall (June 2022). Effective was rated Requires improvement. It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
Track record
CQC registration dates from November 2020, so the service has been operating for around 5 years under its current registration.
CQC has rated it once overall, as Good, in June 2022.
It has gone 4 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
What CQC's inspectors reported
- People and their representatives confirmed they were supported to have maximum choice and control of their lives and told us staff supported them in the least restrictive way possible and in their best interests.
- Since the inspection the provider has sent us evidence to show records are being completed regarding this.
- Staff had received training on how to protect people from abuse and knew the procedure to follow to report concerns.
- However, we identified two complaints that should have been referred to the local authority safeguarding team.
Inspected 12 May 2022; report published 22 June 2022. From the regulator's own summary (Open Government Licence). Read the full report.
Strengths and weak spots in the ratings
For Lily Of The Valley Care, Effective is rated below Good; 4 other areas are Good.
Across Derby, 5 of 70 rated agencies are Requires improvement for Effective (7%).
If you are considering it, read the Effective section of the report first and ask what has changed since the inspection.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Empowering U (East Midlands), under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
8 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Alvaston North ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
How its rating has changed
- Jun 2022
- Today Rating 4 years old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 22 June 2022
Area and map
- Ward
- Alvaston North
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby South
- Local NHS (ICB)
- NHS Derby and Derbyshire Integrated Care Board
- Area classification
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in DE24 (43)
View on OpenStreetMap · Plan a journey · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Costs to expect
We estimate visits from Lily Of The Valley Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Derby Council can help with costs for people with savings under £23,250, starting with a free assessment.
Safe, effective, caring, responsive, well-led
- Safe61 of 70 in Derby
- Effective5 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
Ratings from CQC's most recent report, published 22 June 2022. Under each rating: how many agencies in Derby share it.
Who runs it
Lily Of The Valley Care is run by Lily Of The Valley Care Ltd (company 12291637), incorporated in 2019, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities and social work without accommodation for older and disabled people (which includes home care).
Specialisms
Registration details from CQC.
Family reviews
Be the first to review Lily Of The Valley Care. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Lily Of The Valley Care against its area
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (June 2022) is more recent than 46% of agency ratings in Derby.
- Registered with CQC in 2020: it has been registered longer than 54% of home care agencies in the area.
- It lists 10 specialisms with CQC; the typical agency in Derby lists 6.
- Areas CQC rated below Good: Effective (7% of home care agencies in Derby are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Derby; CQC register, Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
Lily Of The Valley Care: common questions
- Where is Lily Of The Valley Care?
- The agency's base is 1 New Park Place, Pride Park, Derby, DE24 8DZ. Confirm that its carers travel to your area.
- Is Lily Of The Valley Care a registered provider?
- Yes. Lily Of The Valley Care is registered with the Care Quality Commission as a home care agency (location ID 1-9560754473) and was rated Good overall in June 2022.
- Can Lily Of The Valley Care care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When did CQC last rate Lily Of The Valley Care?
- CQC published the current rating on 22 June 2022, 4 years ago. Older ratings are common, so ask about changes since.
- What kind of care can Lily Of The Valley Care offer?
- Lily Of The Valley Care is registered for homecare agencies. Ask which of these it provides at the moment.
- Who runs Lily Of The Valley Care?
- The registered provider is Lily Of The Valley Care Ltd, according to CQC.
- How much does Lily Of The Valley Care charge?
- Lily Of The Valley Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Lily Of The Valley Care rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
More home care agencies nearby
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.