Home care agency · Ipswich
Consensus Community Support Limited- Redan Street
Typical fee here £31.50–£38.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Top rated 2026 · one of the services in Suffolk rated Outstanding by CQC
Illustrative photo, not of Consensus Community Support Limited- Redan Street- Address
- 15 Redan Street, Ipswich, IP1 3PQ
- Run by
- Consensus Community Support Limited (5 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- August 2015 (11 years)
- Registered manager
- Melany Houghton
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06601967)
- Last CQC check
- 11 Feb 2020
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Ipswich: Home care in Ipswich (86) · Best rated home care agencies in Ipswich · Physical disability care at home in Ipswich · Learning disability care at home in Ipswich · Mental health care at home in Ipswich · Live-in care in Ipswich
See this service on the CQC website · CQC location ID 1-2154192756
Consensus Community Support Limited- Redan Street at a glance
Consensus Community Support Limited- Redan Street is a CQC-registered home care agency in Ipswich, run by Consensus Community Support Limited. Its CQC registration covers adults under 65, including people living with physical disabilities, learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Outstanding overall (February 2020). It is one of 86 CQC-registered home care agencies that have an office within 7 miles of Ipswich; 50 of those are rated Good or Outstanding.
The five key questions
- Safe127 of 145 in Suffolk
- Effective131 of 144 in Suffolk
- Caring17 of 144 in Suffolk
- Responsive11 of 144 in Suffolk
- Well-led19 of 145 in Suffolk
As rated by CQC, published 11 February 2020. Under each rating: how many agencies in Suffolk share it; for example, 17 of 144 agencies in Suffolk rated Outstanding for Caring.
How long it has been running
Consensus Community Support Limited- Redan Street has been registered with CQC since August 2015, about 11 years.
CQC has published 2 overall ratings for it (2017–2020), starting at Good and improving to Outstanding.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
2 reports have been published for this location, most recently on 11 February 2020.
The inspection, summarised
- A positive and empowering culture had been firmly established within the service.
- Care was inclusive, bespoke to the individual and delivered by committed and dedicated staff.
- People's rights to independence, dignity privacy was consistently promoted, and their choices encouraged and respected.
- Robust quality assurance systems had sustained continual development and improvement throughout the service resulting in positive outcomes for people.
Inspected 12 December 2019; report published 11 February 2020. Quoted from the CQC report summary, Open Government Licence. Read the full report.
What it may cost
We estimate visits from Consensus Community Support Limited- Redan Street at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Suffolk Council can help with costs for people with savings under £23,250, starting with a free assessment.
Specialisms
As listed with the regulator.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is FJK Healthcare Limited, under 0.5 miles away.
12 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Westgate ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Ownership and company checks
Consensus Community Support Limited- Redan Street is run by Consensus Community Support Limited (company 06601967), incorporated in 2008, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Consensus Community Support Limited runs 5 CQC-registered services across 4 council areas; 5 of the 5 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
2 of its services are in Suffolk.
Rating history
- Jun 2017
- Feb 2020
- Today Rating 6 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Published inspection reports
- CQC inspection report 11 February 2020
- CQC inspection report 22 June 2017
Where it is
- Ward
- Westgate
- Council
- Suffolk County Council · paying for care
- Parliamentary constituency
- Ipswich
- Integrated care board
- NHS Norfolk and Suffolk Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in IP1 (31)
Larger map · Directions · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
What the ratings tell you
Looking at the five areas: Caring, Responsive and Well-led are rated Outstanding; 2 other areas are Good.
Across Suffolk, 17 of 144 rated agencies are Outstanding for Caring (12%), while 11 of 144 rated agencies are Outstanding for Responsive (8%), while 19 of 145 rated agencies are Outstanding for Well-led (13%).
Outstanding ratings for a single area are uncommon; the Caring, Responsive and Well-led section of the report gives examples of what inspectors saw.
Family reviews
There are no reviews of Consensus Community Support Limited- Redan Street yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Consensus Community Support Limited- Redan Street stands locally
- Rated Outstanding. Across Suffolk, 89% of the 145 rated home care agencies are Good or Outstanding and 19 are Outstanding.
- Its rating (February 2020) is more recent than 42% of agency ratings in Suffolk.
- Registered with CQC in 2015: it has been registered longer than 75% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Suffolk lists 5.
Benchmarked against all CQC-registered home care agencies in Suffolk (Oct 2026).
Nearby options
Guides for families
Newer ratings near Ipswich
- Housing 21 - Holm CourtJun 2026 · 4.2 miles
- True Nest Care LimitedAug 2026 · under 0.5 miles
- Above & Beyond Care LtdJul 2026 · 3.2 miles
Frequently asked about Consensus Community Support Limited- Redan Street
- What services is Consensus Community Support Limited- Redan Street registered for?
- Registration for Consensus Community Support Limited- Redan Street covers: homecare agencies. Check which of these it offers today.
- Who runs Consensus Community Support Limited- Redan Street?
- Consensus Community Support Limited is the registered provider for Consensus Community Support Limited- Redan Street.
- How much does Consensus Community Support Limited- Redan Street charge?
- We don't have published prices from Consensus Community Support Limited- Redan Street yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Is Consensus Community Support Limited- Redan Street rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Read Safe and Well-led first; they say most about reliability.
- Where is Consensus Community Support Limited- Redan Street based?
- 15 Redan Street, Ipswich, IP1 3PQ is the agency's office; check it serves your postcode.
- Is Consensus Community Support Limited- Redan Street regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-2154192756 and was rated Outstanding overall in February 2020.
- Can Consensus Community Support Limited- Redan Street care for someone with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- How recent is Consensus Community Support Limited- Redan Street's CQC rating?
- The rating now shown was published on 11 February 2020, 6 years ago. Ask what has changed since then, for example in management or staffing.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.