Home care agency · Colchester
Constable Care
Illustrative photo, not of Constable Care- Address
- 2A High Street, Brightlingsea, Colchester, CO7 0AE
- Run by
- Constable Care Ltd
- Service
- Home care agency
- Registered with CQC
- March 2017 (9 years)
- Registered manager
- Rebecca Mary Jane Williamson
- Company check
- Active, trading since 2010 (16 years), accounts up to date (Companies House 07137087)
- Last CQC check
- 26 Mar 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care
See this service on the CQC website · CQC location ID 1-3489101575
The service in brief
Constable Care is a CQC-registered home care agency in Colchester, run by Constable Care Ltd. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (March 2026). It is one of 13 CQC-registered home care agencies that have an office within 7 miles of Brightlingsea; 8 of those are rated Good or Outstanding.
Detailed scores
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Constable Care scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 67%
- Assessing needs2 · Some shortfalls
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment2 · Some shortfalls
Caring 85%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement4 · Exceptional
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 11 January 2026, published 26 March 2026, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
How its rating has changed
- Apr 2019
- Mar 2026
- Today Rated in the last 12 months
Published CQC ratings in date order.
CQC documents
- CQC inspection report 24 April 2019
Area and map
- Ward
- Brightlingsea
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Harwich and North Essex
- NHS integrated care board
- NHS Essex Integrated Care Board
- Area classification
- Larger rural; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in CO7 (13)
View on OpenStreetMap · Route planner · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
CQC ratings, area by area
- Safe75% score271 of 312 in Essex
- Effective67% score290 of 311 in Essex
- Caring85% score291 of 311 in Essex
- Responsive75% score292 of 311 in Essex
- Well-led71% score234 of 312 in Essex
From CQC's latest report, published 26 March 2026. Under each rating: how many agencies in Essex share it.
What the ratings tell you
All five areas CQC looks at are rated Good for Constable Care: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 233 of the 311 other agencies in Essex that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 85% and its lowest is Effective at 67%, averaging 75% overall.
From the latest CQC inspection
- Constable Care is a small, locally run service providing support to people in their own homes.
- Most people were living with loved ones and many were living with dementia.
- The provider and registered manager were committed to maintaining a small, community focused service for people in Brightlingsea and the surrounding areas.
- People and their representatives told us that they received unhurried, person-centred care.
Inspected 19 March 2019; report published 24 April 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Likely fees
We estimate visits from Constable Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Essex Council can help with costs for people with savings under £23,250, starting with a free assessment.
Around Colchester
There is 1 other agency within 3 miles, 1 of them rated Good or Outstanding; the nearest is Essex and Suffolk Quality Care Ltd, 2.6 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
2 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Brightlingsea ward, classed by ONS as larger rural (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Specialisms
Specialisms as registered with CQC.
Ownership and company checks
Constable Care is run by Constable Care Ltd (company 07137087), incorporated in 2010, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Constable Care over the years
Registered in March 2017, it has 9 years on the CQC register.
CQC has published 2 overall ratings for it (2019–2026), starting at Good and staying Good every time.
Family reviews
Be the first to review Constable Care. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Constable Care in local context
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (March 2026) is more recent than 93% of agency ratings in Essex.
- Registered with CQC in 2017: it has been registered longer than 73% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Essex lists 6.
Comparison set: every registered home care agency in Essex, CQC data for Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Brightlingsea, rated recently
- Essex and Suffolk Quality Care LtdJun 2025 · 2.6 miles
- Aldanat CareSep 2026 · 5.0 miles
- SRP Homecare LtdOct 2026 · 5.9 miles
What families ask about Constable Care
- What are Constable Care's fees?
- No fee list from Constable Care has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How is Constable Care rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What services is Constable Care registered for?
- Registration for Constable Care covers: homecare agencies. Check which of these it offers today.
- Who runs Constable Care?
- On CQC's register the provider is Constable Care Ltd.
- Does Constable Care support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- How recent is Constable Care's CQC rating?
- The rating now shown was published on 26 March 2026. Ask what has changed since then, for example in management or staffing.
- What is Constable Care's address?
- 2A High Street, Brightlingsea, Colchester, CO7 0AE is the agency's office; check it serves your postcode.
- Is Constable Care regulated by the Care Quality Commission?
- Registered, yes: location 1-3489101575 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in March 2026.
Home care in nearby towns
In Essex
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.