Home care agency · Clacton On Sea
Essex and Suffolk Quality Care Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Essex and Suffolk Quality Care Ltd- Address
- Crosslands Farm, St Osyth, Clacton On Sea, CO16 8HJ
- Run by
- Essex and Suffolk Quality Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2012 (14 years)
- Registered manager
- *
- Company check
- Active, trading since 2001 (25 years), accounts up to date (Companies House 04315442)
- Last CQC check
- 11 Jun 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Brightlingsea: Home care in Brightlingsea (62) · Best rated home care agencies in Brightlingsea · Dementia care at home in Brightlingsea · Elderly care at home in Brightlingsea · Physical disability care at home in Brightlingsea · Live-in care in Brightlingsea
Read the full CQC inspection report · CQC location ID 1-282111399
Introducing Essex and Suffolk Quality Care Ltd
Essex and Suffolk Quality Care Ltd in Clacton On Sea is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (June 2025). It is one of 62 CQC-registered home care agencies that have an office within 7 miles of Brightlingsea; 33 of those are rated Good or Outstanding.
How long it has been running
Essex and Suffolk Quality Care Ltd has been registered with CQC since January 2012, about 14 years.
CQC has published 4 overall ratings for it (2017–2025), starting at Good; it has gone up 1 and down 1 time, and is now Good.
CQC lists 6 reports for this location, the latest dated 6 July 2022.
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Essex and Suffolk Quality Care Ltd scores 73%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people2 · Some shortfalls
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture2 · Some shortfalls
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 21 October 2024, published 11 June 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Rating history
- Apr 2017
- Mar 2020
- Jul 2022
- Jun 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 6 July 2022
- CQC inspection report 5 March 2020
- CQC inspection report 1 April 2017
- Inspection report 30 December 2014
- Inspection report 26 March 2014
- Inspection report 28 February 2013
Location and local area
- Ward
- St Osyth
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Clacton
- NHS integrated care board
- NHS Essex Integrated Care Board
- Urban or rural
- Smaller rural; nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in CO16 (8)
Open the full map · Get directions · Base map © OpenStreetMap
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
The inspection, summarised
- Essex and Suffolk Quality Care provides personal care and support to people who require assistance in their own home.
- This is help with tasks related to personal hygiene and eating.
- Where they do, we also consider any wider social care provided.
- Comments included, “The service is very good across the board.
Inspected 19 May 2022; report published 6 July 2022. From the regulator's own summary (Open Government Licence). Read the full report.
The company behind Essex and Suffolk Quality Care Ltd
Essex and Suffolk Quality Care Ltd is run by Essex And Suffolk Quality Care Ltd. (company 04315442), incorporated in 2001, 10 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities and social work without accommodation for older and disabled people (which includes home care).
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
The local picture
There are 6 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is 3HA Care North Essex, 1.9 miles away.
3 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in St Osyth ward, classed by ONS as smaller rural (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
What it may cost
We estimate visits from Essex and Suffolk Quality Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Essex Council may pay part of the cost after a free care needs assessment.
CQC ratings, area by area
- Safe75% score271 of 312 in Essex
- Effective75% score290 of 311 in Essex
- Caring75% score291 of 311 in Essex
- Responsive71% score292 of 311 in Essex
- Well-led71% score234 of 312 in Essex
From CQC's latest report, published 11 June 2025. Under each rating: how many agencies in Essex share it.
The ratings in context
Essex and Suffolk Quality Care Ltd has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 233 of the 311 other agencies in Essex that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 71%, averaging 73% overall.
Family reviews
There are no reviews of Essex and Suffolk Quality Care Ltd yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Essex and Suffolk Quality Care Ltd in local context
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (June 2025) is more recent than 87% of agency ratings in Essex.
- Registered with CQC in 2012: it has been registered longer than 92% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Essex lists 6.
Based on the CQC register for Essex as at Oct 2026.
Other agencies close by
Guides for families
Recently rated home care agencies near Brightlingsea
- Constable CareMar 2026 · under 0.5 miles
- Aldanat CareSep 2026 · 5.0 miles
- SRP Homecare LtdOct 2026 · 5.9 miles
Frequently asked about Essex and Suffolk Quality Care Ltd
- Is Essex and Suffolk Quality Care Ltd a registered provider?
- Essex and Suffolk Quality Care Ltd is on the CQC register as a home care agency (ID 1-282111399) and was rated Good overall in June 2025.
- When did CQC last rate Essex and Suffolk Quality Care Ltd?
- The latest rating is dated 11 June 2025, 1 year ago; ask whether there have been changes since.
- How did Essex and Suffolk Quality Care Ltd score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Is Essex and Suffolk Quality Care Ltd registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- What is Essex and Suffolk Quality Care Ltd's address?
- Its office is at Crosslands Farm, St Osyth, Clacton On Sea, CO16 8HJ. Carers travel to people's homes, so check it covers your street.
- What type of care does Essex and Suffolk Quality Care Ltd provide?
- Its CQC registration covers homecare agencies. Ask Essex and Suffolk Quality Care Ltd how it would adapt if needs increase.
- How much does Essex and Suffolk Quality Care Ltd charge?
- Essex and Suffolk Quality Care Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Agencies in neighbouring towns
In Essex
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.