Home care agency · Bishop Auckland
County Durham Office
Typical fee here £29–£35.50 an hour Estimate
Free · 2 minutes · No obligation · Families helped this month: 3
Illustrative photo, not of County Durham Office- Address
- 16 Tenters Street, Bishop Auckland, DL14 7AD
- Run by
- Silverstem Healthcare Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2026 (less than a month)
- Registered manager
- Happiness Tafadzwa Gozho
- Company check
- Active, trading since 2023 (3 years), accounts up to date (Companies House 14566723)
- Last CQC check
- Not listed
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Bishop Auckland: Home care in Bishop Auckland (21) · Best rated home care agencies in Bishop Auckland · Dementia care at home in Bishop Auckland · Elderly care at home in Bishop Auckland · Physical disability care at home in Bishop Auckland · Live-in care in Bishop Auckland
See this service on the CQC website · CQC location ID 1-29991850695
The service in brief
County Durham Office in Bishop Auckland is registered with the Care Quality Commission as a home care agency, run by Silverstem Healthcare Limited. The service is registered to support older people and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 21 CQC-registered home care agencies that have an office within 7 miles of Bishop Auckland; 12 of those are rated Good or Outstanding.
Needs it is registered to meet
Taken from its CQC registration.
Where it is
- Ward
- Bishop Auckland
- Council
- Durham County Council · paying for care
- Parliamentary constituency
- Bishop Auckland
- NHS area (integrated care board)
- NHS North East and North Cumbria Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in DL14 (8)
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Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Who runs it
County Durham Office is run by Silverstem Healthcare Ltd (company 14566723), incorporated in 2023, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Silverstem Healthcare Limited runs 2 CQC-registered services across 2 council areas.
Costs to expect
We estimate visits from County Durham Office at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
With savings below £23,250, County Durham Council may contribute once it has carried out a free needs assessment.
Choice nearby
There are 7 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is Blue Mile Care Ltd, under 0.5 miles away.
It sits in Bishop Auckland ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Where County Durham Office stands locally
- Registered with CQC in 2026, it is one of the newest home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in County Durham lists 6.
Compared with every CQC-registered home care agency in County Durham. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Bishop Auckland: home care agencies inspected recently
- RCS Domiciliary Agency LtdSep 2025 · 0.6 miles
County Durham Office: common questions
- What kind of care can County Durham Office offer?
- County Durham Office is registered for homecare agencies. Ask which of these it provides at the moment.
- Can County Durham Office care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is County Durham Office regulated by the Care Quality Commission?
- Yes. County Durham Office is registered with the Care Quality Commission as a home care agency (location ID 1-29991850695), and has not yet been given an overall rating.
- Where is County Durham Office based?
- The agency's base is 16 Tenters Street, Bishop Auckland, DL14 7AD. Confirm that its carers travel to your area.
- How much does care from County Durham Office cost?
- We don't have published prices from County Durham Office yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Who is the registered provider for County Durham Office?
- CQC lists Silverstem Healthcare Limited as the provider responsible for County Durham Office.
Look further afield
In County Durham
Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.