Home care agency · Cranleigh
Cranleigh Homecare
Illustrative photo, not of Cranleigh Homecare- Address
- Thorndale, Guildford Road, Cranleigh, GU6 8PF
- Run by
- Cranleigh Homecare Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2020 (6 years)
- Registered manager
- Benjamin Paul Adam Grimshaw
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 11821415)
- Last CQC check
- 19 May 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Personal care
More in Cranleigh: Home care in Cranleigh (16) · Best rated home care agencies in Cranleigh · Dementia care at home in Cranleigh · Elderly care at home in Cranleigh · Physical disability care at home in Cranleigh · Live-in care in Cranleigh
CQC page for this service · CQC location ID 1-9005851984
An overview of Cranleigh Homecare
Cranleigh Homecare is a CQC-registered home care agency in Cranleigh, run by Cranleigh Homecare Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (May 2022). It is one of 16 CQC-registered home care agencies that have an office within 7 miles of Cranleigh; 12 of those are rated Good or Outstanding.
The local picture
There are 6 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Green Arrow Homecare LTD, 0.9 miles away.
10 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Cranleigh West ward, classed by ONS as smaller rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Who the service is registered for
Registration details from CQC.
What it may cost
We estimate visits from Cranleigh Homecare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Surrey Council can help with costs for people with savings under £23,250, starting with a free assessment.
Earlier inspections
- May 2022
- Today Rating 4 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 19 May 2022
Area and map
- Ward
- Cranleigh West
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Godalming and Ash
- NHS integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Urban or rural
- Smaller rural (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Home care in GU6 (9)
Open the full map · Route planner · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
How long it has been running
Cranleigh Homecare has been registered with CQC since June 2020, about 6 years.
One overall rating to date: Good, published May 2022.
At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Strengths and weak spots in the ratings
Cranleigh Homecare has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 169 of the 222 other agencies in Surrey that CQC has rated.
What CQC's inspectors reported
- People felt safe receiving their care and support from staff.
- A relative said, "She looks forward to them coming and they are very good.
- They noticed a problem with her skin and [following healthcare advice] they treat it and check it every day".
- She always knows who is coming and has them twice a day".
Inspected 26 April 2022; report published 19 May 2022. From the regulator's own summary (Open Government Licence). Read the full report.
Who runs it
Cranleigh Homecare is run by Cranleigh Homecare Limited (company 11821415), incorporated in 2019, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other social work without accommodation.
The five key questions
- Safe199 of 223 in Surrey
- Effective203 of 223 in Surrey
- Caring191 of 223 in Surrey
- Responsive196 of 223 in Surrey
- Well-led170 of 223 in Surrey
Ratings from CQC's most recent report, published 19 May 2022. Under each rating: how many agencies in Surrey share it.
Family reviews
There are no reviews of Cranleigh Homecare yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Compared with other agencies locally
- Rated Good. Across Surrey, 93% of the 214 rated home care agencies are Good or Outstanding and 16 are Outstanding.
- Its rating (May 2022) is more recent than 40% of agency ratings in Surrey.
- Registered with CQC in 2020: it has been registered longer than 48% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Surrey lists 6.
Benchmarked against all CQC-registered home care agencies in Surrey (Oct 2026).
Nearest home care agencies
Guides for families
Recently rated home care agencies near Cranleigh
- Radfield Home Care Guildford & WokingSep 2026 · 6.6 miles
- Novus Care Limited - SurreyMay 2026 · 0.6 miles
- ElmbridgeMar 2026 · 1.5 miles
Frequently asked about Cranleigh Homecare
- Is Cranleigh Homecare registered with CQC?
- It is. The CQC register records Cranleigh Homecare as a home care agency, location ID 1-9005851984 and was rated Good overall in May 2022.
- Where is Cranleigh Homecare based?
- The agency works from Thorndale, Guildford Road, Cranleigh, GU6 8PF; ask which postcodes its carers cover.
- When did CQC last rate Cranleigh Homecare?
- The rating now shown was published on 19 May 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
- Is Cranleigh Homecare registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Who runs Cranleigh Homecare?
- The registered provider is Cranleigh Homecare Limited, according to CQC.
- What type of care does Cranleigh Homecare provide?
- CQC lists Cranleigh Homecare under: homecare agencies. Check which of these it is actively providing now.
- How did Cranleigh Homecare score on each CQC key question?
- CQC rates five key questions. For Cranleigh Homecare: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What are Cranleigh Homecare's fees?
- Cranleigh Homecare hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.