Home care agency · Derby
Derby City Council Home First
Illustrative photo, not of Derby City Council Home First- Address
- Perth House, Athlone Close, Derby, DE21 4BP
- Run by
- Derby City Council (3 services)
- Type of provider
- Council-run
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2013 (13 years)
- Registered manager
- *
- Last CQC check
- 2 Mar 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
Open CQC's full report · CQC location ID 1-777233106
Introducing Derby City Council Home First
Derby City Council Home First is a CQC-registered home care agency in Derby, run by Derby City Council. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
At its most recent rating, CQC judged it Good overall (March 2019). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
How long it has been running
CQC registration dates from June 2013, so the service has been operating for around 13 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
CQC lists 3 reports for this location, the latest dated 2 March 2019.
The five key questions
- Safe60 of 70 in Derby
- Effective63 of 70 in Derby
- Caring66 of 70 in Derby
- Responsive67 of 70 in Derby
- Well-led58 of 70 in Derby
As rated by CQC, published 2 March 2019. Under each rating: how many agencies in Derby share it.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 57 of the 69 other agencies in Derby that CQC has rated.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Opportunity Knocks S & K Limited, 0.5 miles away.
16 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Chaddesden North ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Earlier inspections
- Jul 2016
- Mar 2019
- Today Rating 7 years old
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 2 March 2019
- CQC inspection report 30 July 2016
- Inspection report 3 June 2014
Location and local area
- Ward
- Chaddesden North
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby North
- NHS integrated care board
- NHS Derby and Derbyshire Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in DE21 (17)
See the wider area · Route planner · Base map © OpenStreetMap
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
What it may cost
We estimate visits from Derby City Council Home First at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
If savings are under the upper limit (£23,250 in England), Derby Council may pay part of the cost after a free care needs assessment.
Who it can help
Registration details from CQC.
The company behind Derby City Council Home First
Derby City Council runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
All 3 are in Derby, so it is a local operator rather than a national chain.
The inspection, summarised
- We gave the provider 48 hours' notice of our inspection to ensure we could meet with them.
- It provides personal care to people living in their own homes in the community.
- It provides short term support and rehabilitation to people who are recovering from injury or illness.
- The service therefore helps prevent long hospital admissions or short stays in a care facility until the person is independent following ill health.
Inspected 5 February 2019; report published 2 March 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Family reviews
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Derby City Council Home First in local context
- Rated Good. Across Derby, 90% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (March 2019) is more recent than 7% of agency ratings in Derby.
- Registered with CQC in 2013: it has been registered longer than 92% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Derby lists 6.
Comparison set: every registered home care agency in Derby, CQC data for Oct 2026.
Other agencies close by
Guides for families
Other home care agencies near Derby with recent ratings
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
Quick answers about Derby City Council Home First
- What services is Derby City Council Home First registered for?
- Its CQC registration covers homecare agencies. Ask Derby City Council Home First how it would adapt if needs increase.
- Who runs Derby City Council Home First?
- Derby City Council Home First is run by Derby City Council, the registered provider on the CQC register.
- How much does Derby City Council Home First charge?
- Derby City Council Home First hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How did Derby City Council Home First score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- Where is Derby City Council Home First?
- Its office is at Perth House, Athlone Close, Derby, DE21 4BP. Carers travel to people's homes, so check it covers your street.
- Is Derby City Council Home First a registered provider?
- Derby City Council Home First is on the CQC register as a home care agency (ID 1-777233106) and was rated Good overall in March 2019.
- Does Derby City Council Home First support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When was Derby City Council Home First last inspected?
- Its current CQC rating dates from 2 March 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.