Home care agency · Battle

Dinarie

Rated Good by CQC Rating published 13 November 2021 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from November 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Dinarie
Address
179 Hastings Road, Battle, TN33 0TP
Run by
Mrs Mandy Turreff
Type of provider
Independent (owner-run)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
June 2020 (6 years)
Registered manager
*
Last CQC check
13 Nov 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-9073518535

About this agency

Registered with CQC as a home care agency, Dinarie is based in Battle, run by Mrs Mandy Turreff. It is registered to support adults of all ages and children.

Its latest CQC rating is Good overall (November 2021). Well-led was rated Requires improvement. It is one of 28 CQC-registered home care agencies that have an office within 7 miles of Hastings; 21 of those are rated Good or Outstanding.

The five key questions

  • SafeGood75 of 83 in East Sussex
  • EffectiveGood78 of 83 in East Sussex
  • CaringGood75 of 83 in East Sussex
  • ResponsiveGood76 of 83 in East Sussex
  • Well-ledRequires improvement16 of 83 in East Sussex

From CQC's latest report, published 13 November 2021. Under each rating: how many agencies in East Sussex share it.

The registered provider

Dinarie is the only service its provider, Mrs Mandy Turreff, runs, so it is an independent, single-site operator rather than part of a chain.

Needs it is registered to meet

Specialisms as registered with CQC.

How long it has been running

Dinarie has been registered with CQC since June 2020, about 6 years.

There is a single overall rating on record, Good (November 2021).

It has gone 4 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Key points from CQC's visit

  • The service was new and had only been supporting people for nine months.
  • Some of the documentation we saw was incomplete and some forms were still being developed.
  • For example, risk assessments and mental capacity assessments.
  • Auditing processes were in place but needed time to fully embed so that meaningful conclusions could be made.

Inspected 12 October 2021; report published 13 November 2021; supporting 10 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

What it may cost

We estimate visits from Dinarie at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

With savings below £23,250, East Sussex Council may contribute once it has carried out a free needs assessment.

How its rating has changed

  1. Nov 2021 Good
  2. Today Rating 4 years old

CQC rating timeline for this address.

Inspection reports to read

The neighbourhood

Ward
South Battle & Telham
Parliamentary constituency
Bexhill and Battle
NHS integrated care board
NHS Surrey and Sussex Integrated Care Board
Urban or rural
Smaller rural · nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England

Larger map · Plan a journey · Base map © OpenStreetMap

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Reading Dinarie's CQC ratings

Area by area, Well-led is rated below Good; 4 other areas are Good.

Across East Sussex, 16 of 83 rated agencies are Requires improvement for Well-led (19%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

The local picture

There are 11 other agencies within 3 miles, 8 of them rated Good or Outstanding; the nearest is Spring Care PAs Battle Limited, 1.6 miles away.

It is registered for needs that fewer services nearby cover: children (3 of the nearest 25).

13 of the 21 nearest rated agencies have a more recent rating than this one.

It sits in South Battle & Telham ward, classed by ONS as smaller rural (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Family reviews

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Dinarie in local context

  • Rated Good. Across East Sussex, 93% of the 81 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (November 2021) is more recent than 42% of agency ratings in East Sussex.
  • Registered with CQC in 2020: it has been registered longer than 52% of home care agencies in the area.
  • It lists 3 specialisms with CQC; the typical agency in East Sussex lists 5.
  • Areas CQC rated below Good: Well-led (20% of home care agencies in East Sussex are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in East Sussex (Oct 2026).

Closest alternatives

Guides for families

Hastings: home care agencies inspected recently

Questions about Dinarie

When did CQC last rate Dinarie?
13 November 2021 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
Is Dinarie registered for dementia care?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
Is Dinarie registered with CQC?
Registered, yes: location 1-9073518535 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in November 2021.
Where is Dinarie?
The agency's base is 179 Hastings Road, Battle, TN33 0TP. Confirm that its carers travel to your area.
How is Dinarie rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
How much does care from Dinarie cost?
Dinarie has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Which provider runs Dinarie?
On CQC's register the provider is Mrs Mandy Turreff.
What kind of care can Dinarie offer?
Its CQC registration covers homecare agencies. Ask Dinarie how it would adapt if needs increase.

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Dinarie: rated Good by CQC, on The Care Panel

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