Home care agency · Falmouth
Falcare
Top rated 2026 · one of the services in Cornwall rated Outstanding by CQC
Illustrative photo, not of Falcare- Address
- Trelowenak, 37 Kimberley Park Road, Falmouth, TR11 2DA
- Run by
- Falcare Community Interest Company
- Service
- Home care agency, Supported living
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Georgia Smith Allan
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06367967)
- Last CQC check
- 13 Dec 2017
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
Open CQC's full report · CQC location ID 1-157759839
Falcare at a glance
Falcare in Falmouth is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Falcare Community Interest Company. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Outstanding overall (December 2017). It is one of 9 CQC-registered home care agencies that have an office within 7 miles of Falmouth; 8 of those are rated Good or Outstanding.
Registered specialisms
Registration details from CQC.
Likely fees
We estimate visits from Falcare at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Cornwall Council for a free care needs assessment.
Who runs it
Falcare is run by Falcare Community Interest Company (company 06367967), incorporated in 2007, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Around Falmouth
There are 6 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is MSS Care, 0.8 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (2 of the nearest 8).
Every one of the 7 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Falmouth Penwerris ward, classed by ONS as urban (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.
Falcare over the years
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 2 overall ratings for it (2015–2017), starting at Good and improving to Outstanding.
The rating is 8 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Reports on record: 5, with the most recent dated 13 December 2017.
The inspection, summarised
- This comprehensive inspection took place on 10 November 2017 and was announced.
- Some people had short visits at key times of the day to help them get up in the morning, go to bed at night and give support with meals.
- Other people received longer visits to support them with their daily lives and other people received a 24 hour a day supported living service.
- A supported living service is one where people live in their own home and receive care and support to enable people to live in their own home as independently as possible.
Inspected 10 November 2017; report published 13 December 2017. From the regulator's own summary (Open Government Licence). Read the full report.
Strengths and weak spots in the ratings
Area by area, Caring and Well-led are rated Outstanding; 3 other areas are Good.
Across Cornwall, 8 of 87 rated agencies are Outstanding for Caring (9%), while 7 of 87 rated agencies are Outstanding for Well-led (8%).
Outstanding ratings for a single area are uncommon; the Caring and Well-led section of the report gives examples of what inspectors saw.
The five key questions
- Safe77 of 87 in Cornwall
- Effective81 of 87 in Cornwall
- Caring8 of 87 in Cornwall
- Responsive81 of 87 in Cornwall
- Well-led7 of 87 in Cornwall
From CQC's latest report, published 13 December 2017. Under each rating: how many agencies in Cornwall share it; for example, 8 of 87 agencies in Cornwall rated Outstanding for Caring.
Rating history
- Nov 2015
- Dec 2017
- Today Rating 8 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 13 December 2017
- CQC inspection report 16 November 2015
- Inspection report 1 November 2013
- Inspection report 31 July 2013
- Inspection report 29 March 2013
Where it is
- Ward
- Falmouth Penwerris
- Council
- Cornwall Council · paying for care
- Parliamentary constituency
- Truro and Falmouth
- NHS integrated care board
- NHS Cornwall and the Isles of Scilly Integrated Care Board
- Area classification
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
See the wider area · Plan a journey · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.
Family reviews
No family has reviewed Falcare on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Falcare stands locally
- Rated Outstanding. Across Cornwall, 91% of the 86 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (December 2017) is more recent than 0% of agency ratings in Cornwall.
- Registered with CQC in 2011: it has been registered longer than 83% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Cornwall lists 5.
Based on the CQC register for Cornwall as at Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Falmouth
- Loyal Bee CareJun 2026 · 4.4 miles
- Help at Home Care ServiceJul 2026 · 0.7 miles
- Alexandras Community Care TruroJan 2026 · 7.0 miles
Quick answers about Falcare
- Is Falcare a registered provider?
- It is. The CQC register records Falcare as a home care agency, location ID 1-157759839 and was rated Outstanding overall in December 2017.
- Where is Falcare based?
- The agency works from Trelowenak, 37 Kimberley Park Road, Falmouth, TR11 2DA; ask which postcodes its carers cover.
- When did CQC last rate Falcare?
- The latest rating is dated 13 December 2017, 8 years ago; ask whether there have been changes since.
- Can Falcare care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Who is the registered provider for Falcare?
- On CQC's register the provider is Falcare Community Interest Company.
- What services is Falcare registered for?
- Registration for Falcare covers: homecare agencies, supported living. Check which of these it offers today.
- Is Falcare rated well for safety?
- CQC rates five key questions. For Falcare: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Outstanding. Safe and Well-led tend to say most about day-to-day reliability.
- What are Falcare's fees?
- Falcare hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
More home care agencies nearby
In Cornwall
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.