Home care agency · Basingstoke
Flexibeau Care
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Flexibeau Care- Address
- 104 Belle Vue Road, Old Basing, Basingstoke, RG24 7JN
- Run by
- Flexibeau Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2021 (5 years)
- Registered manager
- Amy Louise Berntsen
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 12091454)
- Last CQC check
- 1 Feb 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Personal care
More in Basingstoke: Home care in Basingstoke (45) · Best rated home care agencies in Basingstoke · Dementia care at home in Basingstoke · Elderly care at home in Basingstoke · Physical disability care at home in Basingstoke · Live-in care in Basingstoke
Open CQC's full report · CQC location ID 1-11301722315
About this agency
Flexibeau Care is a CQC-registered home care agency in Basingstoke, run by Flexibeau Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.
At its most recent rating, CQC judged it Good overall (February 2023). It is one of 45 CQC-registered home care agencies that have an office within 7 miles of Basingstoke; 25 of those are rated Good or Outstanding.
Registered specialisms
Registration details from CQC.
History with CQC
Flexibeau Care has been registered with CQC since August 2021, about 5 years.
CQC has rated it once overall, as Good, in February 2023.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Who runs it
Flexibeau Care is run by Flexibeau Care Limited (company 12091454), incorporated in 2019, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Past CQC ratings
- Feb 2023
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 1 February 2023
Area and map
- Ward
- Basing & Upton Grey
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- North East Hampshire
- NHS area (integrated care board)
- NHS Hampshire and Isle of Wight Integrated Care Board
- Type of area
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in RG24 (31)
Open the full map · Get directions · Map data: OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Home Instead Basingstoke, 1.0 miles away.
7 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in Basing & Upton Grey ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Budgeting for this agency
We estimate visits from Flexibeau Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Hampshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
What inspectors found
- The provider had a safeguarding policy, which detailed actions to help keep people safe in the event of concern to their safety or wellbeing.
- People told us they felt safe with the care provided.
- There were enough staff in place to safely deliver care to people.
- The registered manager would cover calls as a backup.
Inspected 7 December 2022; report published 1 February 2023; supporting 31 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
The five key questions
- Safe201 of 227 in Hampshire
- Effective213 of 227 in Hampshire
- Caring200 of 227 in Hampshire
- Responsive203 of 227 in Hampshire
- Well-led175 of 227 in Hampshire
Source: CQC, published 1 February 2023. Under each rating: how many agencies in Hampshire share it.
Strengths and weak spots in the ratings
Flexibeau Care has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 174 of the 226 other agencies in Hampshire that CQC has rated.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other agencies locally
- Rated Good. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (February 2023) is more recent than 59% of agency ratings in Hampshire.
- Registered with CQC in 2021: it has been registered longer than 46% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Hampshire lists 5.
Benchmarked against all CQC-registered home care agencies in Hampshire (Oct 2026).
Also nearby
Guides for families
Basingstoke: home care agencies inspected recently
- SUPPORTED LIVING ENABLEMENT SERVICESSep 2026 · under 0.5 miles
- SM Voice Advocacy LimitedFeb 2026 · 0.9 miles
- Anytime Care 2020 (Hampshire)Aug 2026 · 1.2 miles
Frequently asked about Flexibeau Care
- What are Flexibeau Care's fees?
- Flexibeau Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How did Flexibeau Care score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What type of care does Flexibeau Care provide?
- Registration for Flexibeau Care covers: homecare agencies. Check which of these it offers today.
- Which provider runs Flexibeau Care?
- On CQC's register the provider is Flexibeau Care Limited.
- Can Flexibeau Care care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When was Flexibeau Care last inspected?
- 1 February 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Where is Flexibeau Care based?
- The agency works from 104 Belle Vue Road, Old Basing, Basingstoke, RG24 7JN; ask which postcodes its carers cover.
- Is Flexibeau Care regulated by the Care Quality Commission?
- It is. The CQC register records Flexibeau Care as a home care agency, location ID 1-11301722315 and was rated Good overall in February 2023.
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In Hampshire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.