Home care agency · Folkestone
Hawkinge House
Illustrative photo, not of Hawkinge House- Address
- Hurricane Way, Hawkinge, Folkestone, CT18 7SS
- Run by
- Hawkinge House Limited
- Type of provider
- Independent (private company)
- Service
- Community services - Healthcare, Nursing home, Home care agency, Supported housing, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2011 (15 years)
- Part of
- Deer Capital
- Registered manager
- Tara Margaret Peacock
- Company check
- Active, trading since 2010 (16 years), accounts up to date (Companies House 07164419)
- Last CQC check
- 2 Apr 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care · Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury
More in Folkestone: Home care in Folkestone (22) · Best rated home care agencies in Folkestone · Dementia care at home in Folkestone · Elderly care at home in Folkestone · Physical disability care at home in Folkestone · Live-in care in Folkestone
Read the full CQC inspection report · CQC location ID 1-237449361
Hawkinge House at a glance
Registered with CQC as a home care agency that also provides supported living, Hawkinge House is based in Folkestone, run by Hawkinge House Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and mental health conditions.
Its latest CQC rating is Requires improvement overall (April 2022). Effective and Well-led were rated Requires improvement. It is one of 22 CQC-registered home care agencies that have an office within 7 miles of Folkestone; 13 of those are rated Good or Outstanding.
How it fits locally
There are 9 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is Meritum Integrated Care LLP (Folkestone), 1.1 miles away.
5 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in North Downs East ward, classed by ONS as larger rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Inspection findings in brief
- At the last inspection people and their relatives told us that communication was poor.
- For example, emails were not always responded to and it was difficult to get to talk to the right person on the phone.
- Some relatives told us they hadn't been informed about changes in their relative's care or condition.
- The service had a home improvement plan in place and the management team were working through this.
Inspected 15 February 2022; report published 2 April 2022; supporting 146 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
The five key questions
- Safe178 of 226 in Kent
- Effective19 of 226 in Kent
- Caring203 of 226 in Kent
- Responsive198 of 225 in Kent
- Well-led46 of 226 in Kent
As rated by CQC, published 2 April 2022. Under each rating: how many agencies in Kent share it.
Budgeting for this agency
We estimate visits from Hawkinge House at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Kent Council may pay part of the cost after a free care needs assessment.
History with CQC
CQC registration dates from April 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 8 overall ratings for it (2018–2022), starting at Inadequate; it has gone up 2 and down 1 time, and is now Requires improvement.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The CQC website holds 6 reports for it, the latest from 2 April 2022.
Earlier inspections
- Nov 2018
- Apr 2019
- Dec 2019
- Nov 2020
- Jun 2021
- Jan 2022
- Feb 2022
- Apr 2022
- Today Rating 4 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 2 April 2022
- CQC inspection report 8 February 2022
- CQC inspection report 26 January 2022
- CQC inspection report 30 June 2021
- CQC inspection report 4 November 2020
- CQC inspection report 31 December 2019
Area and map
- Ward
- North Downs East
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Ashford
- NHS area (integrated care board)
- NHS Kent and Medway Integrated Care Board
- ONS area type
- Larger rural (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
See the wider area · Plan a journey · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Strengths and weak spots in the ratings
For Hawkinge House, Effective and Well-led are rated below Good; 3 other areas are Good.
Across Kent, 19 of 226 rated agencies are Requires improvement for Effective (8%), while 46 of 226 rated agencies are Requires improvement for Well-led (20%).
If you are considering it, read the Effective and Well-led section of the report first and ask what has changed since the inspection.
Who runs it
Hawkinge House is run by Hawkinge House Limited (company 07164419), incorporated in 2010, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Hawkinge House Limited runs 2 CQC-registered services; 0 of the 2 with a rating are Good or Outstanding (0%), against 86% for the same mix of services across England.
All 2 are in Kent, so it is a local operator rather than a national chain.
It trades under the Deer Capital brand, which covers 55 services run by 49 registered providers.
Specialisms
Registration details from CQC.
Family reviews
Be the first to review Hawkinge House. Your experience helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
How Hawkinge House compares
- Rated Requires improvement. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (April 2022) is more recent than 51% of agency ratings in Kent.
- Registered with CQC in 2011: it has been registered longer than 92% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Kent lists 6.
- Areas CQC rated below Good: Effective (9% of home care agencies in Kent are also rated below Good here); Well-led (23% of home care agencies in Kent are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Kent, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Folkestone with recent ratings
- Folkestone Home CareSep 2026 · 1.5 miles
- Meritum Integrated Care LLP (Folkestone)Jan 2025 · 1.4 miles
Hawkinge House questions answered
- How recent is Hawkinge House's CQC rating?
- Its current CQC rating dates from 2 April 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Hawkinge House registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Hawkinge House registered with CQC?
- Hawkinge House is on the CQC register as a home care agency (ID 1-237449361) and was rated Requires improvement overall in April 2022.
- Where is Hawkinge House based?
- The agency works from Hurricane Way, Hawkinge, Folkestone, CT18 7SS; ask which postcodes its carers cover.
- How did Hawkinge House score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What are Hawkinge House's fees?
- No fee list from Hawkinge House has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Who is the registered provider for Hawkinge House?
- The registered provider is Hawkinge House Limited, according to CQC.
- What services is Hawkinge House registered for?
- Its CQC registration covers community services - healthcare, nursing homes, homecare agencies, supported housing, supported living. Ask Hawkinge House how it would adapt if needs increase.
Look further afield
In Kent
Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.
Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.