Home care agency · Warrington
Helping Hands Warrington
Illustrative photo, not of Helping Hands Warrington- Address
- Unit 2, 9 Padgate Lane, Warrington, WA1 3RS
- Run by
- Midshires Care Limited (150 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2018 (8 years)
- Part of
- Midshires Care Ltd
- Registered manager
- Katherine Alice Whittle
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 03959933)
- Last CQC check
- 29 Jun 2022
- Typical fees Estimated
- £28.50–£35 an hour for visiting care, weekdays; live-in £1,380–£1,680 a week. Estimate only (Helping Hands publishes rates a little below the national median, plus a travel charge), from published local rates. How we estimate
Licensed by CQC for: Personal care · Treatment of disease, disorder or injury
More in Warrington: Home care in Warrington (78) · Best rated home care agencies in Warrington · Dementia care at home in Warrington · Elderly care at home in Warrington · Physical disability care at home in Warrington · Live-in care in Warrington
Read the full CQC inspection report · CQC location ID 1-4949842457
About Helping Hands Warrington
Helping Hands Warrington is a CQC-registered home care agency in Warrington, run by Midshires Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (June 2022). It is one of 78 CQC-registered home care agencies that have an office within 7 miles of Warrington; 44 of those are rated Good or Outstanding.
Track record
CQC registration dates from April 2018, so the service has been operating for around 8 years under its current registration.
CQC has published 2 overall ratings for it (2019–2022), starting at Good and staying Good every time.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
There are 2 CQC reports on file for this address; the newest is from 29 June 2022.
The ratings in context
All five areas CQC looks at are rated Good for Helping Hands Warrington: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 18 of the 26 other agencies in Warrington that CQC has rated.
Who it can help
Taken from its CQC registration.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Home Instead Warrington & Lymm, 0.8 miles away.
7 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Fairfield and Howley ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.
Safe, effective, caring, responsive, well-led
- Safe23 of 27 in Warrington
- Effective25 of 27 in Warrington
- Caring25 of 27 in Warrington
- Responsive26 of 27 in Warrington
- Well-led19 of 27 in Warrington
As rated by CQC, published 29 June 2022. Under each rating: how many agencies in Warrington share it.
Costs to expect
We estimate visits from Helping Hands Warrington at £28.50–£35 an hour (visiting care, weekdays), based on published prices in the region (Helping Hands publishes rates a little below the national median, plus a travel charge). As an example, an hour each morning and a 30-minute evening call comes to about £330 a week.
For live-in care, expect around £1,380–£1,680 a week in this region.
With savings below £23,250, Warrington Council may contribute once it has carried out a free needs assessment.
Rating history
- May 2019
- Jun 2022
- Today Rating 4 years old
Overall ratings CQC has published for this location, oldest first.
Published inspection reports
- CQC inspection report 29 June 2022
- CQC inspection report 31 May 2019
The neighbourhood
- Ward
- Fairfield and Howley
- Parliamentary constituency
- Warrington North
- Local NHS (ICB)
- NHS Cheshire and Merseyside Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in WA1 (9)
See the wider area · How to get there · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
The company behind Helping Hands Warrington
Helping Hands Warrington is run by Midshires Care Limited (company 03959933), incorporated in 2000, 18 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Midshires Care Limited runs 150 CQC-registered services across 100 council areas; 130 of the 133 with a rating are Good or Outstanding (98%), against 88% for the same mix of services across England.
It trades under the Midshires Care Ltd brand, which covers 150 services run by 1 registered provider.
The inspection, summarised
- Assessment of risk, safety monitoring and management measures were in place.
- Care records contained relevant, up to date and consistent information in relation to people's support needs and staff were familiar with the tailored level of care people needed.
- One person told us, "I'm very safe, because they [staff] always seem very confident in what they are doing.
- They are attentive." Systems and processes to safeguard people from the risk of abuse were in place.
Inspected 26 May 2022; report published 29 June 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
Family reviews
There are no reviews of Helping Hands Warrington yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Helping Hands Warrington against its area
- Rated Good. Across Warrington, 88% of the 26 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (June 2022) is more recent than 58% of agency ratings in Warrington.
- Registered with CQC in 2018: it has been registered longer than 78% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Warrington lists 6.
Based on the CQC register for Warrington as at Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Warrington, rated recently
- Home Instead Warrington & LymmAug 2026 · 0.6 miles
- Warrington Borough Council Intermediate Care at HomeJul 2026 · 0.7 miles
- Caring Connections - WarringtonJul 2025 · 0.9 miles
Quick answers about Helping Hands Warrington
- Where is Helping Hands Warrington based?
- Its office is at Unit 2, 9 Padgate Lane, Warrington, WA1 3RS. Carers travel to people's homes, so check it covers your street.
- Is Helping Hands Warrington regulated by the Care Quality Commission?
- Helping Hands Warrington is on the CQC register as a home care agency (ID 1-4949842457) and was rated Good overall in June 2022.
- Does Helping Hands Warrington support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When was Helping Hands Warrington last inspected?
- Its current CQC rating dates from 29 June 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What type of care does Helping Hands Warrington provide?
- CQC lists Helping Hands Warrington under: homecare agencies. Check which of these it is actively providing now.
- Who runs Helping Hands Warrington?
- Helping Hands Warrington is run by Midshires Care Limited, the registered provider on the CQC register.
- What are Helping Hands Warrington's fees?
- Helping Hands Warrington has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Helping Hands Warrington score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.