Home care agency · Warrington
Warrington Borough Council Intermediate Care at Home
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Warrington Borough Council Intermediate Care at Home- Address
- 1 Time Square, Warrington, WA1 2NT
- Run by
- Warrington Borough Council (2 services)
- Type of provider
- Council-run
- Service
- Home care agency, Rehabilitation (illness/injury)
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2016 (10 years)
- Registered manager
- *
- Last CQC check
- 1 Jul 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Warrington: Home care in Warrington (78) · Best rated home care agencies in Warrington · Dementia care at home in Warrington · Elderly care at home in Warrington · Physical disability care at home in Warrington · Live-in care in Warrington
Read the full CQC inspection report · CQC location ID 1-2534543156
The service in brief
Warrington Borough Council Intermediate Care at Home is a CQC-registered home care agency in Warrington, run by Warrington Borough Council. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (July 2026). It is one of 78 CQC-registered home care agencies that have an office within 7 miles of Warrington; 44 of those are rated Good or Outstanding.
Costs to expect
We estimate visits from Warrington Borough Council Intermediate Care at Home at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
With savings below £23,250, Warrington Council may contribute once it has carried out a free needs assessment.
The company behind Warrington Borough Council Intermediate Care at Home
Warrington Borough Council runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
All 2 are in Warrington, so it is a local operator rather than a national chain.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is U&I Care Limited, under 0.5 miles away.
1 of the 15 nearest rated agencies has a more recent rating than this one.
It sits in Bewsey and Whitecross ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.
Track record
CQC registration dates from April 2016, so the service has been operating for around 10 years under its current registration.
CQC has published 3 overall ratings for it (2017–2026), starting at Good and staying Good every time.
2 reports have been published for this location, most recently on 22 December 2020.
Safe, effective, caring, responsive, well-led
- Safe72% score23 of 27 in Warrington
- Effective75% score25 of 27 in Warrington
- Caring75% score25 of 27 in Warrington
- Responsive71% score26 of 27 in Warrington
- Well-led71% score19 of 27 in Warrington
Source: CQC, published 1 July 2026. Under each rating: how many agencies in Warrington share it.
The ratings in context
All five areas CQC looks at are rated Good for Warrington Borough Council Intermediate Care at Home: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 18 of the 26 other agencies in Warrington that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 71%, averaging 73% overall.
Who they support
Registration details from CQC.
Percentage scores by area
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Warrington Borough Council Intermediate Care at Home scores 73%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 71%
- Person-centred Care2 · Some shortfalls
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 27 April 2026, published 1 July 2026, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
How its rating has changed
- Dec 2017
- Dec 2020
- Jul 2026
- Today Rated in the last 12 months
The location's rating record from CQC, from first to latest.
Reports on the CQC website
- CQC inspection report 22 December 2020
- CQC inspection report 9 December 2017
Finding it
- Ward
- Bewsey and Whitecross
- Parliamentary constituency
- Warrington South
- NHS area (integrated care board)
- NHS Cheshire and Merseyside Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in WA1 (9)
View on OpenStreetMap · Route planner · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Key points from CQC's visit
- We gathered information from visiting the office; speaking with people and their representatives who used the service; speaking to staff and reviewing information off site.
- Ninety people were using the service at the time of this assessment.
- Intermediate care packages are provided to people who have been discharged from hospital, require support urgently or to prevent them being admitted to hospital.
- People said they received care from staff who treated them as individuals.
Inspected 4 November 2020; report published 22 December 2020. From the regulator's own summary (Open Government Licence). Read the full report.
Family reviews
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Compared with other agencies locally
- Rated Good. Across Warrington, 88% of the 26 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (July 2026) is more recent than 88% of agency ratings in Warrington.
- Registered with CQC in 2016: it has been registered longer than 85% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Warrington lists 6.
Based on the CQC register for Warrington as at Oct 2026.
Closest alternatives
Guides for families
Other home care agencies near Warrington with recent ratings
- Home Instead Warrington & LymmAug 2026 · 0.6 miles
- Caring Connections - WarringtonJul 2025 · 0.9 miles
- Dimensions Warrington Domiciliary Care OfficeNov 2025 · 1.0 miles
What families ask about Warrington Borough Council Intermediate Care at Home
- Who is the registered provider for Warrington Borough Council Intermediate Care at Home?
- The registered provider is Warrington Borough Council, according to CQC.
- What type of care does Warrington Borough Council Intermediate Care at Home provide?
- CQC lists Warrington Borough Council Intermediate Care at Home under: homecare agencies, rehabilitation (illness/injury). Check which of these it is actively providing now.
- Is Warrington Borough Council Intermediate Care at Home rated well for safety?
- CQC rates five key questions. For Warrington Borough Council Intermediate Care at Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does care from Warrington Borough Council Intermediate Care at Home cost?
- Warrington Borough Council Intermediate Care at Home hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Warrington Borough Council Intermediate Care at Home regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-2534543156 and was rated Good overall in July 2026.
- What is Warrington Borough Council Intermediate Care at Home's address?
- Its office is at 1 Time Square, Warrington, WA1 2NT. Carers travel to people's homes, so check it covers your street.
- When did CQC last rate Warrington Borough Council Intermediate Care at Home?
- The rating now shown was published on 1 July 2026. Ask what has changed since then, for example in management or staffing.
- Is Warrington Borough Council Intermediate Care at Home registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
More home care agencies nearby
In Warrington
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.