Home care agency · Redditch

Home Instead Redditch and Bromsgrove

Rated Good by CQC Rating published 9 December 2023 Rating 2 years old

Typical fee here £32.50–£40 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Previous provider's rating. CQC gave this rating when the service was run by a different provider. Dixon Dunn Care Limited has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
A support worker reading with an older man Illustrative photo, not of Home Instead Redditch and Bromsgrove
Address
Neptune Building, Beoley Road West, Redditch, B98 8LY
Run by
Dixon Dunn Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2025 (10 months)
Registered manager
Lianne Mccarthy
Company check
Active, trading since 2013 (13 years), accounts up to date (Companies House 08427098)
Last CQC check
9 Dec 2023
Typical fees Estimated
£32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. Our estimate from published local prices (Home Instead branches publish rates above the national median), not a quote. How we estimate

Licensed by CQC for: Personal care

Full report at cqc.org.uk · CQC location ID 1-25980176537

An overview of Home Instead Redditch and Bromsgrove

Registered with CQC as a home care agency, Home Instead Redditch and Bromsgrove is based in Redditch, run by Dixon Dunn Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (December 2023), with Caring rated Outstanding. It is one of 16 CQC-registered home care agencies that have an office within 7 miles of Redditch; 13 of those are rated Good or Outstanding.

What it may cost

We estimate visits from Home Instead Redditch and Bromsgrove at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.

A live-in carer typically costs £1,560–£1,910 a week locally.

If savings are under the upper limit (£23,250 in England), Worcestershire Council may pay part of the cost after a free care needs assessment.

Rating history

  1. Jun 2015 Good
  2. Oct 2017 Good
  3. Dec 2023 Good
  4. Today Rating 2 years old

CQC rating timeline for this address.

Where it is

Ward
Central
Parliamentary constituency
Redditch
NHS integrated care board
NHS Herefordshire and Worcestershire Integrated Care Board
Urban or rural
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in B98 (7)

Bigger map · How to get there · OpenStreetMap (ODbL)

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

The local picture

There are 15 other agencies within 3 miles, 12 of them rated Good or Outstanding; the nearest is Eclipse HomeCare (Terryspring Court), under 0.5 miles away.

3 of the 22 nearest rated agencies have a more recent rating than this one.

It sits in Central ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Herefordshire and Worcestershire ICB.

How CQC rated each area

  • SafeGood79 of 89 in Worcestershire
  • EffectiveGood85 of 89 in Worcestershire
  • CaringOutstanding10 of 89 in Worcestershire
  • ResponsiveGood80 of 89 in Worcestershire
  • Well-ledGood69 of 89 in Worcestershire

CQC key question ratings, published 9 December 2023. Under each rating: how many agencies in Worcestershire share it; for example, 10 of 89 agencies in Worcestershire rated Outstanding for Caring.

What the ratings tell you

For Home Instead Redditch and Bromsgrove, Caring is rated Outstanding; 4 other areas are Good.

Across Worcestershire, 10 of 89 rated agencies are Outstanding for Caring (11%).

The report's Caring section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

How long it has been running

Home Instead Redditch and Bromsgrove registered with CQC in December 2025, so it is a new service.

CQC has published 3 overall ratings for it (2015–2023), starting at Good and staying Good every time.

The current rating was given to a previous provider; the present one has not yet been inspected here.

Registered specialisms

From the CQC register; ask how each need is met in practice.

Ownership and company checks

Home Instead Redditch and Bromsgrove is run by Dixon Dunn Care Limited (company 08427098), incorporated in 2013, 12 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Worcestershire, 91% of the 87 rated home care agencies are Good or Outstanding and 7 are Outstanding.
  • Its rating (December 2023) is more recent than 90% of agency ratings in Worcestershire.
  • Registered with CQC in 2025, it is one of the newest home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Worcestershire lists 6.

Comparison set: every registered home care agency in Worcestershire, CQC data for Oct 2026.

Closest alternatives

Guides for families

Newer ratings near Redditch

Quick answers about Home Instead Redditch and Bromsgrove

Is Home Instead Redditch and Bromsgrove a registered provider?
Yes. Home Instead Redditch and Bromsgrove is registered with the Care Quality Commission as a home care agency (location ID 1-25980176537) and was rated Good overall in December 2023.
What is Home Instead Redditch and Bromsgrove's address?
The agency's base is Neptune Building, Beoley Road West, Redditch, B98 8LY. Confirm that its carers travel to your area.
How recent is Home Instead Redditch and Bromsgrove's CQC rating?
The rating now shown was published on 9 December 2023, 2 years ago. Ask what has changed since then, for example in management or staffing.
Can Home Instead Redditch and Bromsgrove care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Who is the registered provider for Home Instead Redditch and Bromsgrove?
Home Instead Redditch and Bromsgrove is run by Dixon Dunn Care Limited, the registered provider on the CQC register.
What services is Home Instead Redditch and Bromsgrove registered for?
Home Instead Redditch and Bromsgrove is registered for homecare agencies. Ask which of these it provides at the moment.
How did Home Instead Redditch and Bromsgrove score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How much does care from Home Instead Redditch and Bromsgrove cost?
Home Instead Redditch and Bromsgrove's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.

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In Worcestershire

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