Home care agency · Colchester
Home Instead Senior Care
Illustrative photo, not of Home Instead Senior Care- Address
- The North Colchester Business Centre, Office No. 14 & 15, 340 The Crescent, Colchester, CO4 9AD
- Run by
- J M Price Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2016 (10 years)
- Part of
- Home Instead
- Registered manager
- Angela Denise Warner
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06119791)
- Last CQC check
- 9 Feb 2026
- Typical fees Estimated
- £32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. Our estimate from published local prices (Home Instead branches publish rates above the national median), not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Colchester: Home care in Colchester (81) · Best rated home care agencies in Colchester · Dementia care at home in Colchester · Elderly care at home in Colchester · Live-in care in Colchester · 24-hour care in Colchester
Read the full CQC inspection report · CQC location ID 1-2497269420
Introducing Home Instead Senior Care
Registered with CQC as a home care agency, Home Instead Senior Care is based in Colchester, run by J M Price Ltd. It supports older people, with registered specialisms in dementia.
Its latest CQC rating is Good overall (February 2026). It is one of 81 CQC-registered home care agencies that have an office within 7 miles of Colchester; 45 of those are rated Good or Outstanding.
What the ratings tell you
All five areas CQC looks at are rated Good for Home Instead Senior Care: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 233 of the 311 other agencies in Essex that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 85% and its lowest is Well-led at 75%, averaging 77% overall.
Who the service is registered for
Specialisms as registered with CQC.
Ownership and company checks
Home Instead Senior Care is run by J M Price Ltd (company 06119791), incorporated in 2007, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care.
It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Reed Care Services Ltd, under 0.5 miles away.
1 of the 17 nearest rated agencies has a more recent rating than this one.
It sits in Highwoods ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
CQC ratings, area by area
- Safe75% score271 of 312 in Essex
- Effective75% score290 of 311 in Essex
- Caring85% score291 of 311 in Essex
- Responsive75% score292 of 311 in Essex
- Well-led75% score234 of 312 in Essex
Source: CQC, published 9 February 2026. Under each rating: how many agencies in Essex share it.
Budgeting for this agency
We estimate visits from Home Instead Senior Care at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.
A live-in carer typically costs £1,560–£1,910 a week locally.
With savings below £23,250, Essex Council may contribute once it has carried out a free needs assessment.
History with CQC
Registered in March 2016, it has 10 years on the CQC register.
CQC has published 2 overall ratings for it (2017–2026), starting at Good and staying Good every time.
Key points from CQC's visit
- Personal care is help with tasks related to personal hygiene.
- At our last inspection we rated this service a good.
- The provider demonstrated strong leadership, governance, and a proactive safety culture built on openness and honesty.
- One person told us “The service is doing a good job on my care.
Inspected 8 September 2017; report published 18 October 2017; supporting 34 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Percentage scores by area
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Home Instead Senior Care scores 77%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 85%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals4 · Exceptional
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement4 · Exceptional
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 1 December 2025, published 9 February 2026, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Earlier inspections
- Oct 2017
- Feb 2026
- Today Rated in the last 12 months
Published CQC ratings in date order.
CQC documents
- CQC inspection report 18 October 2017
Where it is
- Ward
- Highwoods
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Colchester
- Integrated care board
- NHS Essex Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in CO4 (17)
View on OpenStreetMap · How to get there · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Family reviews
No family has reviewed Home Instead Senior Care on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Home Instead Senior Care in local context
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (February 2026) is more recent than 91% of agency ratings in Essex.
- Registered with CQC in 2016: it has been registered longer than 76% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Essex lists 6.
Comparison set: every registered home care agency in Essex, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Colchester with recent ratings
- Cloud 9 Care LimitedJul 2026 · 0.8 miles
- Jadee's Nursing AgencyOct 2025 · 0.9 miles
- Prime Care Domiciliary EssexMay 2025 · 1.3 miles
What families ask about Home Instead Senior Care
- Which provider runs Home Instead Senior Care?
- CQC lists J M Price Ltd as the provider responsible for Home Instead Senior Care.
- What type of care does Home Instead Senior Care provide?
- CQC lists Home Instead Senior Care under: homecare agencies. Check which of these it is actively providing now.
- Is Home Instead Senior Care rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does Home Instead Senior Care charge?
- Home Instead Senior Care hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Home Instead Senior Care a registered provider?
- Yes. Home Instead Senior Care is registered with the Care Quality Commission as a home care agency (location ID 1-2497269420) and was rated Good overall in February 2026.
- What is Home Instead Senior Care's address?
- Its office is at The North Colchester Business Centre, Office No. 14 & 15, 340 The Crescent, Colchester, CO4 9AD. Carers travel to people's homes, so check it covers your street.
- When did CQC last rate Home Instead Senior Care?
- 9 February 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- Does Home Instead Senior Care support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
More home care agencies nearby
In Essex
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.