Home care agency · Basildon
Hospice at Home
Illustrative photo, not of Hospice at Home- Address
- ST LUKE'S HOSPICE, Fobbing Farm, Nethermayne, Basildon, SS16 5NJ
- Run by
- SPDNS Nurse Care Community Interest Company (2 services)
- Type of provider
- Not-for-profit
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2023 (3 years)
- Registered manager
- Claire Elaine Chapman
- Company check
- Active, trading since 1988 (38 years), accounts up to date (Companies House 02239798)
- Last CQC check
- 17 Jan 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Personal care · Treatment of disease, disorder or injury
More in Basildon: Home care in Basildon (120) · Best rated home care agencies in Basildon · Dementia care at home in Basildon · Elderly care at home in Basildon · Physical disability care at home in Basildon · Live-in care in Basildon
Read the full CQC inspection report · CQC location ID 1-17708902164
Hospice at Home at a glance
Registered with CQC as a home care agency, Hospice at Home is based in Basildon, run by SPDNS Nurse Care Community Interest Company. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (January 2023). Effective was rated Requires improvement. It is one of 120 CQC-registered home care agencies that have an office within 7 miles of Basildon; 66 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Area by area, Effective is rated below Good; 4 other areas are Good.
Across Essex, 18 of 311 rated agencies are Requires improvement for Effective (6%).
If you are considering it, read the Effective section of the report first and ask what has changed since the inspection.
Who they support
Registration details from CQC.
Rating history
- Jan 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
Area and map
- Ward
- Langdon Hills
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- South Basildon and East Thurrock
- NHS area (integrated care board)
- NHS Essex Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in SS16 (6)
See the wider area · Directions · Base map © OpenStreetMap
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Who runs it
Hospice at Home is run by Spdns Nurse Care Community Interest Company (company 02239798), incorporated in 1988, 35 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
SPDNS Nurse Care Community Interest Company runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
Track record
Registered in October 2023, it has 3 years on the CQC register.
One overall rating to date: Good, published January 2023.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The registered provider has changed since the last rating, so it reflects the old provider; the current one has not been inspected here yet.
Ratings for safety, care and leadership
- Safe271 of 312 in Essex
- Effective18 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive292 of 311 in Essex
- Well-led234 of 312 in Essex
Source: CQC, published 17 January 2023. Under each rating: how many agencies in Essex share it.
Costs to expect
We estimate visits from Hospice at Home at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Essex Council can help with costs for people with savings under £23,250, starting with a free assessment.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is RUMAX LIMITED, 0.5 miles away.
5 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Langdon Hills ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Family reviews
Nobody has reviewed Hospice at Home here yet. Have you used it? A short, honest review helps the next family decide.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Hospice at Home in local context
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (January 2023) is more recent than 59% of agency ratings in Essex.
- Registered with CQC in 2023: it has been registered longer than 28% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Essex lists 6.
- Areas CQC rated below Good: Effective (6% of home care agencies in Essex are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Essex (Oct 2026).
Nearest home care agencies
Guides for families
Basildon: home care agencies inspected recently
- J.C.Michael Groups Ltd BasildonSep 2025 · under 0.5 miles
- Kemfa Services LimitedOct 2025 · 0.7 miles
- Bluebird Care (Essex West)Aug 2026 · 2.3 miles
What families ask about Hospice at Home
- When was Hospice at Home last inspected?
- 17 January 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Can Hospice at Home care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Hospice at Home regulated by the Care Quality Commission?
- It is. The CQC register records Hospice at Home as a home care agency, location ID 1-17708902164 and was rated Good overall in January 2023.
- Where is Hospice at Home?
- The agency's base is ST LUKE'S HOSPICE, Fobbing Farm, Nethermayne, Basildon, SS16 5NJ. Confirm that its carers travel to your area.
- How is Hospice at Home rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does Hospice at Home charge?
- Hospice at Home hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Who is the registered provider for Hospice at Home?
- Hospice at Home is run by SPDNS Nurse Care Community Interest Company, the registered provider on the CQC register.
- What kind of care can Hospice at Home offer?
- Registration for Hospice at Home covers: homecare agencies. Check which of these it offers today.
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In Essex
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.