Home care agency · Reading

Ivy Care (Reading & Newbury)

Rated Requires improvement by CQC Rating published 22 October 2025 Rating 1 year old

Typical fee here £30–£37 an hour Estimate

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A young man in a wheelchair with a friend by the sea Illustrative photo, not of Ivy Care (Reading & Newbury)
Address
8A Armour Road, Tilehurst, Reading, RG31 6HS
Run by
I.V Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2018 (8 years)
Registered manager
Ingrida Jalinskas
Company check
Active, trading since 2018 (8 years), accounts up to date (Companies House 11422707)
Last CQC check
22 Oct 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

Open CQC's full report · CQC location ID 1-5938191338

Ivy Care (Reading & Newbury) at a glance

Registered with CQC as a home care agency, Ivy Care (Reading & Newbury) is based in Reading, run by I.V Care Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders.

Its latest CQC rating is Requires improvement overall (October 2025), with Responsive rated Outstanding, but Safe and Well-led were rated Requires improvement. It is one of 130 CQC-registered home care agencies that have an office within 7 miles of Reading; 68 of those are rated Good or Outstanding.

What inspectors found

  • The assessment was triggered by intelligence we received regarding concerns around staff ability, medicines, and visiting times.
  • An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability.
  • The provider was in breach of the legal regulation relating to regulation 12 safe care and treatment, and regulation 17 good governance.
  • People and relatives were overall happy with the service.

Inspected 17 October 2019; report published 5 December 2019. From the regulator's own summary (Open Government Licence). Read the full report.

Who the service is registered for

Specialisms as registered with CQC.

Ratings over time

  1. Dec 2019 Good
  2. Oct 2025 Requires Improvement
  3. Today Rating 1 year old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

Reports on the CQC website

The neighbourhood

Ward
Kentwood
Parliamentary constituency
Reading West and Mid Berkshire
Local NHS (ICB)
NHS Thames Valley Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England

Open the full map · Route planner · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Ivy Care (Reading & Newbury) over the years

Ivy Care (Reading & Newbury) has been registered with CQC since October 2018, about 8 years.

CQC has published 2 overall ratings for it (2019–2025), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

CQC ratings, area by area

  • SafeRequires improvement6 of 35 in Reading
  • EffectiveGood27 of 35 in Reading
  • CaringGood32 of 35 in Reading
  • ResponsiveOutstanding3 of 35 in Reading
  • Well-ledRequires improvement10 of 35 in Reading

CQC key question ratings, published 22 October 2025. Under each rating: how many agencies in Reading share it; for example, 3 of 35 agencies in Reading rated Outstanding for Responsive.

The registered provider

Ivy Care (Reading & Newbury) is run by I.v Care Ltd (company 11422707), incorporated in 2018.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Likely fees

We estimate visits from Ivy Care (Reading & Newbury) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

Reading Council can help with costs for people with savings under £23,250, starting with a free assessment.

Around Reading

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Superb Healthcare, under 0.5 miles away.

Its rating is more recent than any of the 12 nearest rated agencies.

It sits in Kentwood ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

Reading Ivy Care (Reading & Newbury)'s CQC ratings

For Ivy Care (Reading & Newbury), Responsive is rated Outstanding; Safe and Well-led are rated below Good; 2 other areas are Good.

Across Reading, 3 of 35 rated agencies are Outstanding for Responsive (9%), while 6 of 35 rated agencies are Requires improvement for Safe (17%), while 10 of 35 rated agencies are Requires improvement for Well-led (29%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Family reviews

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Ivy Care (Reading & Newbury) in local context

  • Rated Requires improvement. Across Reading, 75% of the 32 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (October 2025) is more recent than 91% of agency ratings in Reading.
  • Registered with CQC in 2018: it has been registered longer than 57% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in Reading lists 5.
  • Areas CQC rated below Good: Safe (19% of home care agencies in Reading are also rated below Good here); Well-led (31% of home care agencies in Reading are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Reading (Oct 2026).

Nearby options

Guides for families

Recently rated home care agencies near Reading

Quick answers about Ivy Care (Reading & Newbury)

Does Ivy Care (Reading & Newbury) support people with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
How recent is Ivy Care (Reading & Newbury)'s CQC rating?
Its current CQC rating dates from 22 October 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Where is Ivy Care (Reading & Newbury)?
8A Armour Road, Tilehurst, Reading, RG31 6HS. That is the office; visits happen in your own home, so confirm your area is covered.
Is Ivy Care (Reading & Newbury) a registered provider?
Registered, yes: location 1-5938191338 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in October 2025.
What are Ivy Care (Reading & Newbury)'s fees?
Ivy Care (Reading & Newbury)'s prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How is Ivy Care (Reading & Newbury) rated for safety and leadership?
CQC rates five key questions. For Ivy Care (Reading & Newbury): Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Outstanding; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
What services is Ivy Care (Reading & Newbury) registered for?
Registration for Ivy Care (Reading & Newbury) covers: homecare agencies. Check which of these it offers today.
Who is the registered provider for Ivy Care (Reading & Newbury)?
On CQC's register the provider is I.V Care Ltd.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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