Home care agency · Merton

J.C.Michael Groups Ltd Wandsworth

Rated Good by CQC Rating published 22 March 2023 Rating 3 years old

Typical fee here £34–£41.50 an hour Estimate

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A carer and an older person chatting at the table at home Illustrative photo, not of J.C.Michael Groups Ltd Wandsworth
Address
1A Queens Road, Wimbledon, London, SW19 8NG
Run by
J.C.Michael Groups Ltd (10 services)
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
October 2015 (11 years)
Registered manager
Grace Oparehene Dayo Folarin Ogunsola
Company check
Active, trading since 2005 (21 years), accounts up to date (Companies House 05571458)
Last CQC check
22 Mar 2023
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Personal care · Nursing care

Read the full CQC inspection report · CQC location ID 1-2193075496

Introducing J.C.Michael Groups Ltd Wandsworth

J.C.Michael Groups Ltd Wandsworth is a CQC-registered home care agency that also provides supported living in Merton, run by J.C.Michael Groups Ltd. It is registered to support older people and children.

At its most recent rating, CQC judged it Good overall (March 2023). Safe was rated Requires improvement. It is one of 60 CQC-registered home care agencies that are based in the borough of Merton; 46 of those are rated Good or Outstanding.

How long it has been running

J.C.Michael Groups Ltd Wandsworth has been registered with CQC since October 2015, about 11 years.

CQC has published 6 overall ratings for it (2016–2023), starting at Requires improvement and improving to Good.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

There are 6 CQC reports on file for this address; the newest is from 22 March 2023.

Strengths and weak spots in the ratings

Area by area, Safe is rated below Good; 4 other areas are Good.

Across Merton, 2 of 46 rated agencies are Requires improvement for Safe (4%).

If you are considering it, read the Safe section of the report first and ask what has changed since the inspection.

Ratings for safety, care and leadership

  • SafeRequires improvement2 of 46 in Merton
  • EffectiveGood46 of 46 in Merton
  • CaringGood46 of 46 in Merton
  • ResponsiveGood46 of 46 in Merton
  • Well-ledGood44 of 46 in Merton

As rated by CQC, published 22 March 2023. Under each rating: how many agencies in Merton share it.

Earlier inspections

  1. Jun 2016 Requires improvement
  2. Jan 2017 Requires improvement
  3. Sep 2017 Requires improvement
  4. Oct 2018 Requires improvement
  5. Nov 2019 Good
  6. Mar 2023 Good
  7. Today Rating 3 years old

The location's rating record from CQC, from first to latest.

Published inspection reports

Area and map

Ward
Wimbledon Town & Dundonald
Parliamentary constituency
Wimbledon
Local NHS (ICB)
NHS South West London Integrated Care Board
Area classification
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Home care in SW19 (20)

View on OpenStreetMap · Get directions · Base map © OpenStreetMap

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

What it may cost

We estimate visits from J.C.Michael Groups Ltd Wandsworth at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Regional live-in prices sit at roughly £1,620–£1,980 per week.

With savings below £23,250, Merton Council may contribute once it has carried out a free needs assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Livingways Care Services – Wandsworth, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (4 of the nearest 25).

11 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Wimbledon Town & Dundonald ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.

Who runs it

J.C.Michael Groups Ltd Wandsworth is run by J.c.michael Groups Ltd (company 05571458), incorporated in 2005, 10 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

J.C.Michael Groups Ltd runs 10 CQC-registered services across 10 council areas; 8 of the 9 with a rating are Good or Outstanding (89%), against 88% for the same mix of services across England.

Needs it is registered to meet

Specialisms as registered with CQC.

Inspection findings in brief

  • Some feedback we received from people and their relatives was that staff did not attend the visits on time.
  • Although training provided for staff was meeting their role expectations, some staff's understanding of the Mental Capacity Act (2005) and Whistleblowing was limited.
  • The provider was aiming to appropriately evaluate applicants during the interview process.
  • Audits carried out by the registered manager were not always recorded.

Inspected 22 February 2023; report published 22 March 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Family reviews

No family has reviewed J.C.Michael Groups Ltd Wandsworth on The Care Panel so far.

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Compared with other agencies locally

  • Rated Good. Across Merton, 100% of the 46 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (March 2023) is more recent than 39% of agency ratings in Merton.
  • Registered with CQC in 2015: it has been registered longer than 77% of home care agencies in the area.
  • It lists 2 specialisms with CQC; the typical agency in Merton lists 6.
  • Areas CQC rated below Good: Safe (4% of home care agencies in Merton are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Merton (Oct 2026).

Other agencies close by

Guides for families

Newer ratings near Merton

J.C.Michael Groups Ltd Wandsworth questions answered

Who runs J.C.Michael Groups Ltd Wandsworth?
J.C.Michael Groups Ltd is the registered provider for J.C.Michael Groups Ltd Wandsworth.
What kind of care can J.C.Michael Groups Ltd Wandsworth offer?
Registration for J.C.Michael Groups Ltd Wandsworth covers: homecare agencies, supported living. Check which of these it offers today.
How did J.C.Michael Groups Ltd Wandsworth score on each CQC key question?
CQC rates five key questions. For J.C.Michael Groups Ltd Wandsworth: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
How much does J.C.Michael Groups Ltd Wandsworth charge?
We don't have published prices from J.C.Michael Groups Ltd Wandsworth yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
Is J.C.Michael Groups Ltd Wandsworth regulated by the Care Quality Commission?
Yes. J.C.Michael Groups Ltd Wandsworth is registered with the Care Quality Commission as a home care agency (location ID 1-2193075496) and was rated Good overall in March 2023.
Where is J.C.Michael Groups Ltd Wandsworth?
1A Queens Road, Wimbledon, London, SW19 8NG is the agency's office; check it serves your postcode.
When did CQC last rate J.C.Michael Groups Ltd Wandsworth?
The latest rating is dated 22 March 2023, 3 years ago; ask whether there have been changes since.
Does J.C.Michael Groups Ltd Wandsworth support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.

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J.C.Michael Groups Ltd Wandsworth: rated Good by CQC, on The Care Panel

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