Home care agency · Lincoln
Joy Tender Loving Care Services 'Your Helping Hand Nurses'
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Joy Tender Loving Care Services 'Your Helping Hand Nurses'- Address
- 47 Salisbury Drive, Bracebridge Heath, Lincoln, LN4 2SW
- Run by
- JOY TENDER LOVING CARE SERVICES
- Type of provider
- Independent (owner-run)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2016 (9 years)
- Registered manager
- *
- Last CQC check
- 20 Dec 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Lincoln: Home care in Lincoln (38) · Best rated home care agencies in Lincoln · Live-in care in Lincoln · 24-hour care in Lincoln
Full report at cqc.org.uk · CQC location ID 1-2936957855
About this agency
Joy Tender Loving Care Services 'Your Helping Hand Nurses' is a CQC-registered home care agency that also provides supported living in Lincoln, run by JOY TENDER LOVING CARE SERVICES.
At its most recent rating, CQC judged it Good overall (December 2019). Well-led was rated Requires improvement. It is one of 38 CQC-registered home care agencies that have an office within 7 miles of Lincoln; 24 of those are rated Good or Outstanding.
Joy Tender Loving Care Services 'Your Helping Hand Nurses' over the years
Registered in November 2016, it has 9 years on the CQC register.
CQC has published 2 overall ratings for it (2018–2019), starting at Requires improvement and improving to Good.
6 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
There are 2 CQC reports on file for this address; the newest is from 20 December 2019.
Likely fees
We estimate visits from Joy Tender Loving Care Services 'Your Helping Hand Nurses' at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Lincolnshire Council for a free care needs assessment.
The registered provider
Joy Tender Loving Care Services 'Your Helping Hand Nurses' is the only service its provider, JOY TENDER LOVING CARE SERVICES, runs, so it is an independent, single-site operator rather than part of a chain.
Rating history
- Oct 2018
- Dec 2019
- Today Rating 6 years old
Published CQC ratings in date order. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 20 December 2019
- CQC inspection report 9 October 2018
The neighbourhood
- Ward
- Bracebridge Heath
- Parliamentary constituency
- Lincoln
- NHS area (integrated care board)
- NHS Lincolnshire Integrated Care Board
- Area classification
- Larger rural: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
Bigger map · Get directions · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
From the latest CQC inspection
- At the last inspection we identified issues with the systems in place to monitor and improve the quality of the services, care records and staff knowledge.
- However, further work was needed to ensure improvements were sustained.
- People were supported by staff who understood how to safeguard them from the risk of harm.
- Risks to people's health, safety and welfare had been assessed and management plans were in place to minimise the risks.
Inspected 25 October 2019; report published 20 December 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Ratings for safety, care and leadership
- Safe72 of 84 in Lincolnshire
- Effective78 of 84 in Lincolnshire
- Caring71 of 84 in Lincolnshire
- Responsive76 of 84 in Lincolnshire
- Well-led14 of 84 in Lincolnshire
CQC key question ratings, published 20 December 2019. Under each rating: how many agencies in Lincolnshire share it.
Around Lincoln
There are 22 other agencies within 3 miles, 14 of them rated Good or Outstanding; the nearest is Namron Care Provider Ltd, 1.1 miles away.
12 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Bracebridge Heath ward, classed by ONS as larger rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Lincolnshire ICB.
Who they support
As listed with the regulator.
Reading Joy Tender Loving Care Services 'Your Helping Hand Nurses''s CQC ratings
Looking at the five areas: Well-led is rated below Good; 4 other areas are Good.
Across Lincolnshire, 14 of 84 rated agencies are Requires improvement for Well-led (17%).
The Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Family reviews
No family has reviewed Joy Tender Loving Care Services 'Your Helping Hand Nurses' on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Joy Tender Loving Care Services 'Your Helping Hand Nurses' in local context
- Rated Good. Across Lincolnshire, 88% of the 83 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (December 2019) is more recent than 23% of agency ratings in Lincolnshire.
- Registered with CQC in 2016: it has been registered longer than 69% of home care agencies in the area.
- It lists 1 specialisms with CQC; the typical agency in Lincolnshire lists 5.
- Areas CQC rated below Good: Well-led (17% of home care agencies in Lincolnshire are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Lincolnshire, CQC data for Oct 2026.
Other agencies close by
Guides for families
Recently rated home care agencies near Lincoln
- Annicare NorthJul 2025 · 2.0 miles
- AMG Nursing and Care Services - Lincoln BranchSep 2025 · 2.2 miles
- Bspoke Social CareApr 2025 · 2.5 miles
Joy Tender Loving Care Services 'Your Helping Hand Nurses' questions answered
- Is Joy Tender Loving Care Services 'Your Helping Hand Nurses' registered for dementia care?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- When was Joy Tender Loving Care Services 'Your Helping Hand Nurses' last inspected?
- CQC published the current rating on 20 December 2019, 6 years ago. Older ratings are common, so ask about changes since.
- Where is Joy Tender Loving Care Services 'Your Helping Hand Nurses' based?
- 47 Salisbury Drive, Bracebridge Heath, Lincoln, LN4 2SW. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Joy Tender Loving Care Services 'Your Helping Hand Nurses' regulated by the Care Quality Commission?
- Yes. Joy Tender Loving Care Services 'Your Helping Hand Nurses' is registered with the Care Quality Commission as a home care agency (location ID 1-2936957855) and was rated Good overall in December 2019.
- What are Joy Tender Loving Care Services 'Your Helping Hand Nurses''s fees?
- Joy Tender Loving Care Services 'Your Helping Hand Nurses''s prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- How is Joy Tender Loving Care Services 'Your Helping Hand Nurses' rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What services is Joy Tender Loving Care Services 'Your Helping Hand Nurses' registered for?
- Joy Tender Loving Care Services 'Your Helping Hand Nurses' is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- Who runs Joy Tender Loving Care Services 'Your Helping Hand Nurses'?
- Joy Tender Loving Care Services 'Your Helping Hand Nurses' is run by JOY TENDER LOVING CARE SERVICES, the registered provider on the CQC register.
Look further afield
In Lincolnshire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.