Home care agency · Hitchin

Laniwyn Care Services

Rated Requires improvement by CQC Rating published 10 May 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A carer bringing tea to an older woman at home Illustrative photo, not of Laniwyn Care Services
Address
7 Paynes Park, Hitchin, SG5 1EH
Run by
Laniwyn Care Services
Type of provider
Independent
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2017 (9 years)
Registered manager
Raphael Adewale Thomas
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10397135)
Last CQC check
10 May 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Licensed by CQC for: Personal care

CQC page for this service · CQC location ID 1-4389856886

Introducing Laniwyn Care Services

Registered with CQC as a home care agency, Laniwyn Care Services is based in Hitchin. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities and learning disabilities.

Its latest CQC rating is Requires improvement overall (May 2023). Safe and Well-led were rated Requires improvement. It is one of 98 CQC-registered home care agencies that have an office within 7 miles of Hitchin; 45 of those are rated Good or Outstanding.

Who they support

As listed with the regulator.

The company behind Laniwyn Care Services

Laniwyn Care Services is run by Laniwyn Care Services Ltd (company 10397135), incorporated in 2016, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other residential care.

Ratings for safety, care and leadership

  • SafeRequires improvement23 of 196 in Hertfordshire
  • EffectiveGood173 of 196 in Hertfordshire
  • CaringGood172 of 196 in Hertfordshire
  • ResponsiveGood172 of 196 in Hertfordshire
  • Well-ledRequires improvement40 of 196 in Hertfordshire

CQC key question ratings, published 10 May 2023. Under each rating: how many agencies in Hertfordshire share it.

Likely fees

We estimate visits from Laniwyn Care Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

Hertfordshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

What inspectors found

  • Right Support: People were supported to take their medicines as prescribed.
  • Medicine management procedures in place supported safe medicine administration.
  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
  • There were enough staff to meet people's needs, however people did not always receive their care as planned.

Inspected 14 March 2023; report published 10 May 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Around Hitchin

There are 16 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is Premium Staff - Hitchin, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (6 of the nearest 25).

5 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Hitchin Priory ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Earlier inspections

  1. Feb 2019 Requires improvement
  2. Apr 2020 Good
  3. May 2023 Requires improvement
  4. Today Rating 3 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

CQC reports

The neighbourhood

Ward
Hitchin Priory
Parliamentary constituency
Hitchin
NHS integrated care board
NHS Central East Integrated Care Board
Urban or rural
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in SG5 (6)

Bigger map · Plan a journey · © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.

The ratings in context

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Hertfordshire, 23 of 196 rated agencies are Requires improvement for Safe (12%), while 40 of 196 rated agencies are Requires improvement for Well-led (20%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

Laniwyn Care Services over the years

Registered in October 2017, it has 9 years on the CQC register.

CQC has published 3 overall ratings for it (2019–2023), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

3 reports have been published for this location, most recently on 10 May 2023.

Family reviews

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Where Laniwyn Care Services stands locally

  • Rated Requires improvement. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
  • Its rating (May 2023) is more recent than 74% of agency ratings in Hertfordshire.
  • Registered with CQC in 2017: it has been registered longer than 72% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Hertfordshire lists 5.
  • Areas CQC rated below Good: Safe (13% of home care agencies in Hertfordshire are also rated below Good here); Well-led (22% of home care agencies in Hertfordshire are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Hertfordshire as at Oct 2026.

Other agencies close by

Guides for families

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Quick answers about Laniwyn Care Services

Is Laniwyn Care Services regulated by the Care Quality Commission?
Yes. Laniwyn Care Services is registered with the Care Quality Commission as a home care agency (location ID 1-4389856886) and was rated Requires improvement overall in May 2023.
When did CQC last rate Laniwyn Care Services?
The latest rating is dated 10 May 2023, 3 years ago; ask whether there have been changes since.
Is Laniwyn Care Services rated well for safety?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
Can Laniwyn Care Services care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
What is Laniwyn Care Services's address?
7 Paynes Park, Hitchin, SG5 1EH. That is the office; visits happen in your own home, so confirm your area is covered.
What services is Laniwyn Care Services registered for?
Its CQC registration covers homecare agencies. Ask Laniwyn Care Services how it would adapt if needs increase.
How much does Laniwyn Care Services charge?
Laniwyn Care Services has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.

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