Home care agency · Lambeth

L'Arche London

Rated Good by CQC Rating published 17 August 2018 Rating 8 years old
Rated 8 years ago. CQC's last published rating for this service is from August 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of L'Arche London
Address
9-13 Norwood High Street, West Norwood, London, SE27 9JU
Run by
L'Arche (13 services)
Type of provider
Charity (registered charity 264166)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
August 2017 (9 years)
Registered manager
Joyce Adimabua Benamaisia
Company check
Active, trading since 1972 (54 years), accounts up to date (Companies House 01055041)
Last CQC check
17 Aug 2018
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

See this service on the CQC website · CQC location ID 1-3984596263

Introducing L'Arche London

Registered with CQC as a home care agency that also provides supported living, L'Arche London is based in Lambeth, run by L'Arche. It supports adults of all ages, with registered specialisms in learning disabilities.

Its latest CQC rating is Good overall (August 2018). It is one of 51 CQC-registered home care agencies that have an office within 2 miles of Streatham; 34 of those are rated Good or Outstanding.

Reading L'Arche London's CQC ratings

All five areas CQC looks at are rated Good for L'Arche London: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 32 of the 35 other agencies in Lambeth that CQC has rated.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Rathbone Outreach, under 0.5 miles away.

16 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Knight's Hill ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Who it can help

Specialisms as registered with CQC.

What it may cost

We estimate visits from L'Arche London at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

People with savings under £23,250 may get help from Lambeth Council after a needs and financial assessment.

How long it has been running

Registered in August 2017, it has 9 years on the CQC register.

One overall rating to date: Good, published August 2018.

It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Inspection findings in brief

  • This service provides care and support to people living in eight 'supported living' settings, so that they can live in their own home as independently as possible.
  • People's care and housing are provided under separate contractual agreements.
  • A registered manager is a person who has registered with the Care Quality Commission to manage the service.
  • Like registered providers, they are 'registered persons'.

Inspected 7 August 2018; report published 17 August 2018; supporting 17 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

CQC ratings, area by area

  • SafeGood32 of 36 in Lambeth
  • EffectiveGood35 of 36 in Lambeth
  • CaringGood35 of 36 in Lambeth
  • ResponsiveGood36 of 36 in Lambeth
  • Well-ledGood33 of 36 in Lambeth

Ratings from CQC's most recent report, published 17 August 2018. Under each rating: how many agencies in Lambeth share it.

The registered provider

L'Arche London is run by L'arche (company 01055041), incorporated in 1972, 45 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and other social work without accommodation.

L'Arche runs 13 CQC-registered services across 7 council areas; 11 of the 13 with a rating are Good or Outstanding (85%), against 85% for the same mix of services across England.

2 of its services are in Lambeth.

How its rating has changed

  1. Aug 2018 Good
  2. Today Rating 8 years old

Published CQC ratings in date order.

CQC documents

Location and local area

Ward
Knight's Hill
Parliamentary constituency
Dulwich and West Norwood
NHS integrated care board
NHS South East London Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England

Larger map · Get directions · OpenStreetMap (ODbL)

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

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Compared with other agencies locally

  • Rated Good. Across Lambeth, 97% of the 36 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (August 2018) is more recent than 8% of agency ratings in Lambeth.
  • Registered with CQC in 2017: it has been registered longer than 68% of home care agencies in the area.
  • It lists 3 specialisms with CQC; the typical agency in Lambeth lists 6.

All figures compare it with other home care agencies in Lambeth; CQC register, Oct 2026.

Nearby options

Guides for families

Lambeth: home care agencies inspected recently

Questions about L'Arche London

What type of care does L'Arche London provide?
Its CQC registration covers homecare agencies, supported living. Ask L'Arche London how it would adapt if needs increase.
Which provider runs L'Arche London?
The registered provider is L'Arche, according to CQC.
How much does L'Arche London charge?
No fee list from L'Arche London has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
How is L'Arche London rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What is L'Arche London's address?
9-13 Norwood High Street, West Norwood, London, SE27 9JU. That is the office; visits happen in your own home, so confirm your area is covered.
Is L'Arche London a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-3984596263 and was rated Good overall in August 2018.
Can L'Arche London care for someone with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
When was L'Arche London last inspected?
The rating now shown was published on 17 August 2018, 8 years ago. Ask what has changed since then, for example in management or staffing.

Look further afield

In Lambeth

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L'Arche London: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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