Home care agency · Ealing

Metro Homecare Ltd

Rated Good by CQC Rating published 11 June 2022 Rating 4 years old

Typical fee here £34–£41.50 an hour Estimate

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Rated 4 years ago. CQC's last published rating for this service is from June 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Metro Homecare Ltd
Address
Suite 8, 84 Uxbridge Road, Ealing, London, W13 8RA
Run by
Metro Homecare Ltd (6 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2019 (7 years)
Registered manager
Mohamed Abdilahi Sharif Osman Mohamed Aboukar
Company check
Active, trading since 2016 (10 years), accounts up to date, has insolvency history (Companies House 10000764)
Last CQC check
11 Jun 2022
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-7024426052

An overview of Metro Homecare Ltd

Registered with CQC as a home care agency, Metro Homecare Ltd is based in Ealing. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.

Its latest CQC rating is Good overall (June 2022). It is one of 110 CQC-registered home care agencies that are based in the borough of Ealing; 67 of those are rated Good or Outstanding.

Who runs it

Metro Homecare Ltd is run by Metro Homecare Ltd (company 10000764), incorporated in 2016, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and it has an insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Metro Homecare Ltd runs 6 CQC-registered services across 6 council areas; 4 of the 5 with a rating are Good or Outstanding (80%), against 88% for the same mix of services across England.

Who the service is registered for

Registration details from CQC.

CQC ratings, area by area

  • SafeGood65 of 76 in Ealing
  • EffectiveGood67 of 76 in Ealing
  • CaringGood72 of 76 in Ealing
  • ResponsiveGood71 of 76 in Ealing
  • Well-ledGood63 of 76 in Ealing

As rated by CQC, published 11 June 2022. Under each rating: how many agencies in Ealing share it.

Rating history

  1. Dec 2020 Requires improvement
  2. Jun 2022 Good
  3. Today Rating 4 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Inspection reports to read

Map and area details

Ward
Walpole
Parliamentary constituency
Ealing Southall
NHS area (integrated care board)
NHS West and North London Integrated Care Board
Area classification
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in W13 (8)

Open the full map · Get directions · Map © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Metro Homecare Ltd: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 62 of the 75 other agencies in Ealing that CQC has rated.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Lalis Direct Care Ltd, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).

13 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Walpole ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Budgeting for this agency

We estimate visits from Metro Homecare Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Live-in arrangements here usually cost £1,620–£1,980 weekly.

Council help is possible below £23,250 in savings: ask Ealing Council for a free care needs assessment.

History with CQC

Registered in June 2019, it has 7 years on the CQC register.

CQC has published 2 overall ratings for it (2020–2022), starting at Requires improvement and improving to Good.

The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

2 reports have been published for this location, most recently on 11 June 2022.

The inspection, summarised

  • People were consulted in all aspects of their care and support and their choices were respected.
  • People's healthcare and nutritional needs were assessed and met.
  • People who used the service and their relatives were happy with the service they received.
  • People said the staff were kind, caring and respectful and they had developed good relationships with them.

Inspected 20 May 2022; report published 11 June 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

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Where Metro Homecare Ltd stands locally

  • Rated Good. Across Ealing, 91% of the 74 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (June 2022) is more recent than 27% of agency ratings in Ealing.
  • Registered with CQC in 2019: it has been registered longer than 61% of home care agencies in the area.
  • It lists 10 specialisms with CQC; the typical agency in Ealing lists 6.

Based on the CQC register for Ealing as at Oct 2026.

Closest alternatives

Guides for families

Other home care agencies near Ealing with recent ratings

Metro Homecare Ltd: common questions

Is Metro Homecare Ltd regulated by the Care Quality Commission?
It is. The CQC register records Metro Homecare Ltd as a home care agency, location ID 1-7024426052 and was rated Good overall in June 2022.
When did CQC last rate Metro Homecare Ltd?
CQC published the current rating on 11 June 2022, 4 years ago. Older ratings are common, so ask about changes since.
How is Metro Homecare Ltd rated for safety and leadership?
CQC rates five key questions. For Metro Homecare Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
Is Metro Homecare Ltd registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Where is Metro Homecare Ltd based?
Suite 8, 84 Uxbridge Road, Ealing, London, W13 8RA. That is the office; visits happen in your own home, so confirm your area is covered.
What type of care does Metro Homecare Ltd provide?
Metro Homecare Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
What are Metro Homecare Ltd's fees?
We don't have published prices from Metro Homecare Ltd yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.

Home care in nearby towns

In Ealing

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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