Home care agency · Birmingham
Nationwide Care Services (Northfield)
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Nationwide Care Services (Northfield)- Address
- 214-216 Wychall Lane, Northfield, Birmingham, B31 3AU
- Run by
- Nationwide Care Services Ltd (5 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2021 (5 years)
- Part of
- Nationwide Care Services
- Registered manager
- Mohammed Mahidul Islam
- Company check
- Active, trading since 2005 (21 years), accounts up to date (Companies House 05510702)
- Last CQC check
- 23 Jul 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Birmingham: Home care in Birmingham (292) · Best rated home care agencies in Birmingham · Dementia care at home in Birmingham · Elderly care at home in Birmingham · Care for adults under 65 at home in Birmingham · Live-in care in Birmingham
CQC page for this service · CQC location ID 1-10477635417
About Nationwide Care Services (Northfield)
Registered with CQC as a home care agency, Nationwide Care Services (Northfield) is based in Birmingham, run by Nationwide Care Services Ltd. It supports adults of all ages, with registered specialisms in dementia.
Its latest CQC rating is Good overall (July 2025). It is one of 112 CQC-registered home care agencies that have an office within 7 miles of Hollywood; 57 of those are rated Good or Outstanding.
History with CQC
CQC registration dates from March 2021, so the service has been operating for around 5 years under its current registration.
So far CQC has published one overall rating: Good, in July 2025.
The ratings in context
All five areas CQC looks at are rated Good for Nationwide Care Services (Northfield): no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 108 of the 185 other agencies in Birmingham that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 69%, averaging 74% overall.
Specialisms
From the CQC register; ask how each need is met in practice.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Hasbury Home Care Services Limited, 0.5 miles away.
Its rating is more recent than any of the 14 nearest rated agencies.
It sits in King's Norton North ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.
CQC's scores in detail
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, Nationwide Care Services (Northfield) scores 74%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding2 · Some shortfalls
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 17 March 2025, published 23 July 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Finding it
- Ward
- King's Norton North
- Council
- Birmingham City Council · paying for care
- Parliamentary constituency
- Birmingham Northfield
- Local NHS (ICB)
- NHS Birmingham and Solihull Integrated Care Board
- Urban or rural
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in B31 (17)
Bigger map · Route planner · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Budgeting for this agency
We estimate visits from Nationwide Care Services (Northfield) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Birmingham Council can help with costs for people with savings under £23,250, starting with a free assessment.
The inspection, summarised
- This is, help with tasks related to personal care and eating.
- Where they do, we consider any wider social care provided.
- The service provided safe care, and people were protected from risk of abuse.
- People received safe care, were protected from abuse and had their human rights promoted.
Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
The company behind Nationwide Care Services (Northfield)
Nationwide Care Services (Northfield) is run by Nationwide Care Services Ltd (company 05510702), incorporated in 2005, 15 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Nationwide Care Services Ltd runs 5 CQC-registered services across 3 council areas; 4 of the 5 with a rating are Good or Outstanding (80%), against 88% for the same mix of services across England.
3 of its services are in Birmingham.
It trades under the Nationwide Care Services brand, which covers 7 services run by 3 registered providers.
The five key questions
- Safe69% score133 of 186 in Birmingham
- Effective75% score156 of 186 in Birmingham
- Caring75% score163 of 186 in Birmingham
- Responsive75% score160 of 186 in Birmingham
- Well-led75% score109 of 186 in Birmingham
CQC key question ratings, published 23 July 2025. Under each rating: how many agencies in Birmingham share it.
Family reviews
Nobody has reviewed Nationwide Care Services (Northfield) here yet. Have you used it? A short, honest review helps the next family decide.
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Compared with other agencies locally
- Rated Good. Across Birmingham, 77% of the 176 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (July 2025) is more recent than 89% of agency ratings in Birmingham.
- Registered with CQC in 2021: it has been registered longer than 49% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Birmingham lists 6.
Compared with every CQC-registered home care agency in Birmingham. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Other home care agencies near Birmingham with recent ratings
- Advance Healthcare- Trinity ApartmentsJun 2026 · 2.7 miles
- Divine Intervention Home Care LimitedAug 2026 · 3.5 miles
- Jireh HomecareApr 2026 · 4.2 miles
Quick answers about Nationwide Care Services (Northfield)
- What type of care does Nationwide Care Services (Northfield) provide?
- Nationwide Care Services (Northfield) is registered for homecare agencies. Ask which of these it provides at the moment.
- Who runs Nationwide Care Services (Northfield)?
- Nationwide Care Services (Northfield) is run by Nationwide Care Services Ltd, the registered provider on the CQC register.
- How much does Nationwide Care Services (Northfield) charge?
- Nationwide Care Services (Northfield)'s prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How is Nationwide Care Services (Northfield) rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Where is Nationwide Care Services (Northfield) based?
- The agency works from 214-216 Wychall Lane, Northfield, Birmingham, B31 3AU; ask which postcodes its carers cover.
- Is Nationwide Care Services (Northfield) regulated by the Care Quality Commission?
- It is. The CQC register records Nationwide Care Services (Northfield) as a home care agency, location ID 1-10477635417 and was rated Good overall in July 2025.
- Can Nationwide Care Services (Northfield) care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When did CQC last rate Nationwide Care Services (Northfield)?
- CQC published the current rating on 23 July 2025, 1 year ago. Older ratings are common, so ask about changes since.
Agencies in neighbouring towns
In Birmingham
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.