Home care agency · Birmingham

Right Trust Care Ltd

Rated Requires improvement by CQC Rating published 29 January 2021 Rating 5 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Rated 5 years ago. CQC's last published rating for this service is from January 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Right Trust Care Ltd
Address
15 Mill Lane, Northfield, Birmingham, B31 2RT
Run by
Right Trust Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2018 (8 years)
Registered manager
Bevleen Kaur Rother
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 11043252)
Last CQC check
29 Jan 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

Full report at cqc.org.uk · CQC location ID 1-4591424497

Introducing Right Trust Care Ltd

Right Trust Care Ltd in Birmingham is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and lists dementia, physical disabilities and drug or alcohol problems among its specialisms.

CQC rated it Requires improvement overall (January 2021). Safe, Caring and Well-led were rated Requires improvement. It is one of 53 CQC-registered home care agencies that have an office within 7 miles of Barnt Green; 25 of those are rated Good or Outstanding.

How CQC rated each area

  • SafeRequires improvement40 of 186 in Birmingham
  • EffectiveGood156 of 186 in Birmingham
  • CaringRequires improvement8 of 186 in Birmingham
  • ResponsiveGood160 of 186 in Birmingham
  • Well-ledRequires improvement61 of 186 in Birmingham

Ratings from CQC's most recent report, published 29 January 2021. Under each rating: how many agencies in Birmingham share it.

What the ratings tell you

Area by area, Safe, Caring and Well-led are rated below Good; 2 other areas are Good.

Across Birmingham, 40 of 186 rated agencies are Requires improvement for Safe (22%), while 8 of 186 rated agencies are Requires improvement for Caring (4%), while 61 of 186 rated agencies are Requires improvement for Well-led (33%).

If you are considering it, read the Safe, Caring and Well-led section of the report first and ask what has changed since the inspection.

The inspection, summarised

  • The provider had some quality monitoring systems in place, however they did not always identify issues and therefore were not effective.
  • The provider had failed to implement a robust recruitment practice.
  • Safeguarding arrangements were not robust and had put people at risk of harm.
  • Care records contained information about people's preferences and preferred routines.

Inspected 14 October 2020; report published 29 January 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.

Budgeting for this agency

We estimate visits from Right Trust Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), Birmingham Council may pay part of the cost after a free care needs assessment.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Rainbow staffing services, under 0.5 miles away.

6 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Northfield ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.

Ownership and company checks

Right Trust Care Ltd is run by Right Trust Care Ltd (company 11043252), incorporated in 2017.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Needs it is registered to meet

Specialisms as registered with CQC.

Rating history

  1. May 2019 Good
  2. Jan 2021 Requires improvement
  3. Today Rating 5 years old

Published CQC ratings in date order. The latest rating is lower than the one before.

CQC reports

Map and area details

Ward
Northfield
Parliamentary constituency
Birmingham Northfield
Integrated care board
NHS Birmingham and Solihull Integrated Care Board
Setting
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in B31 (17)

Bigger map · Directions · © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

History with CQC

CQC registration dates from January 2018, so the service has been operating for around 8 years under its current registration.

CQC has published 2 overall ratings for it (2019–2021), starting at Good and falling to Requires improvement.

It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Reports on record: 2, with the most recent dated 29 January 2021.

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Where Right Trust Care Ltd stands locally

  • Rated Requires improvement. Across Birmingham, 77% of the 176 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (January 2021) is more recent than 48% of agency ratings in Birmingham.
  • Registered with CQC in 2018: it has been registered longer than 64% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Birmingham lists 6.
  • Areas CQC rated below Good: Safe (24% of home care agencies in Birmingham are also rated below Good here); Caring (5% of home care agencies in Birmingham are also rated below Good here); Well-led (36% of home care agencies in Birmingham are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Birmingham as at Oct 2026.

Closest alternatives

Guides for families

Newer ratings near Barnt Green

Right Trust Care Ltd: common questions

What are Right Trust Care Ltd's fees?
No fee list from Right Trust Care Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
What kind of care can Right Trust Care Ltd offer?
Registration for Right Trust Care Ltd covers: homecare agencies. Check which of these it offers today.
What is Right Trust Care Ltd's address?
15 Mill Lane, Northfield, Birmingham, B31 2RT is the agency's office; check it serves your postcode.
Does Right Trust Care Ltd support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How is Right Trust Care Ltd rated for safety and leadership?
CQC rates five key questions. For Right Trust Care Ltd: Safe: Requires improvement; Effective: Good; Caring: Requires improvement; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
How recent is Right Trust Care Ltd's CQC rating?
29 January 2021 is when the current rating was published, 5 years ago. Check what has changed since, such as the manager or staffing.
Is Right Trust Care Ltd a registered provider?
Right Trust Care Ltd is on the CQC register as a home care agency (ID 1-4591424497) and was rated Requires improvement overall in January 2021.

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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