Home care agency · Plymouth
Newcross Healthcare Solutions Limited - South Devon and Cornwall
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Newcross Healthcare Solutions Limited - South Devon and Cornwall- Address
- Parts 1st Floor, Rhin House, William Prance Road, Derriford, Plymouth, PL6 5WR
- Run by
- Newcross Healthcare Solutions Limited (4 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2017 (9 years)
- Registered manager
- Jessica Clifford
- Company check
- Active, trading since 1996 (30 years), accounts up to date (Companies House 03184321)
- Last CQC check
- 2 Aug 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Personal care · Treatment of disease, disorder or injury
More in Plymouth: Home care in Plymouth (64) · Best rated home care agencies in Plymouth · Dementia care at home in Plymouth · Elderly care at home in Plymouth · Physical disability care at home in Plymouth · Live-in care in Plymouth
See this service on the CQC website · CQC location ID 1-3779700406
The service in brief
Newcross Healthcare Solutions Limited - South Devon and Cornwall is a CQC-registered home care agency in Plymouth, run by Newcross Healthcare Solutions Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (August 2019). It is one of 64 CQC-registered home care agencies that have an office within 7 miles of Plymouth; 34 of those are rated Good or Outstanding.
Inspection findings in brief
- People were supported by staff who had been competency tested in medicines and care procedures.
- There were enough staff to meet people's needs and people were supported by regular staff members.
- Staff felt supported and were provided with regular one to one meetings and clinical review meetings.
- Clinical supervision was provided for the nurse clinical leads.
Inspected 5 July 2019; report published 2 August 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.
Ownership and company checks
Newcross Healthcare Solutions Limited - South Devon and Cornwall is run by Newcross Healthcare Solutions Limited (company 03184321), incorporated in 1996, 21 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Newcross Healthcare Solutions Limited runs 4 CQC-registered services across 4 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
Who it can help
Specialisms as registered with CQC.
Track record
Registered in June 2017, it has 9 years on the CQC register.
CQC has published 2 overall ratings for it (2018–2019), starting at Requires improvement and improving to Good.
The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
CQC lists 2 reports for this location, the latest dated 2 August 2019.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 21 of the 32 other agencies in Plymouth that CQC has rated.
Costs to expect
We estimate visits from Newcross Healthcare Solutions Limited - South Devon and Cornwall at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Plymouth Council can help with costs for people with savings under £23,250, starting with a free assessment.
Rating history
- Jul 2018
- Aug 2019
- Today Rating 7 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 2 August 2019
- CQC inspection report 10 July 2018
Map and area details
- Ward
- Moor View
- Council
- Plymouth City Council · paying for care
- Parliamentary constituency
- Plymouth Moor View
- NHS area (integrated care board)
- NHS Devon Integrated Care Board
- Urban or rural
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in PL6 (16)
Bigger map · Directions · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
CQC ratings, area by area
- Safe28 of 33 in Plymouth
- Effective30 of 33 in Plymouth
- Caring25 of 33 in Plymouth
- Responsive31 of 33 in Plymouth
- Well-led22 of 33 in Plymouth
From CQC's latest report, published 2 August 2019. Under each rating: how many agencies in Plymouth share it.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Network Healthcare Professionals Limited - Plymouth, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (4 of the nearest 25).
13 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Moor View ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Family reviews
No family has reviewed Newcross Healthcare Solutions Limited - South Devon and Cornwall on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Newcross Healthcare Solutions Limited - South Devon and Cornwall stands locally
- Rated Good. Across Plymouth, 88% of the 32 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (August 2019) is more recent than 22% of agency ratings in Plymouth.
- Registered with CQC in 2017: it has been registered longer than 79% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Plymouth lists 6.
Compared with every CQC-registered home care agency in Plymouth. Source: CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Plymouth, rated recently
- Alpha Care SW Community ServicesDec 2024 · 1.9 miles
- Indiana Health Care ServicesNov 2025 · under 0.5 miles
- Helping Hands PlymouthOct 2026 · under 0.5 miles
Newcross Healthcare Solutions Limited - South Devon and Cornwall questions answered
- How much does care from Newcross Healthcare Solutions Limited - South Devon and Cornwall cost?
- We don't have published prices from Newcross Healthcare Solutions Limited - South Devon and Cornwall yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Newcross Healthcare Solutions Limited - South Devon and Cornwall rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What type of care does Newcross Healthcare Solutions Limited - South Devon and Cornwall provide?
- Newcross Healthcare Solutions Limited - South Devon and Cornwall is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who is the registered provider for Newcross Healthcare Solutions Limited - South Devon and Cornwall?
- The registered provider is Newcross Healthcare Solutions Limited, according to CQC.
- Can Newcross Healthcare Solutions Limited - South Devon and Cornwall care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Newcross Healthcare Solutions Limited - South Devon and Cornwall's CQC rating?
- CQC published the current rating on 2 August 2019, 7 years ago. Older ratings are common, so ask about changes since.
- What is Newcross Healthcare Solutions Limited - South Devon and Cornwall's address?
- Its office is at Parts 1st Floor, Rhin House, William Prance Road, Derriford, Plymouth, PL6 5WR. Carers travel to people's homes, so check it covers your street.
- Is Newcross Healthcare Solutions Limited - South Devon and Cornwall regulated by the Care Quality Commission?
- Registered, yes: location 1-3779700406 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in August 2019.
Look further afield
In Plymouth
Run this service? Add your rating badge to your website
This badge stays current with your CQC rating. Paste the code wherever you want it to show.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.