Home care agency · Enfield
Outright Care
Illustrative photo, not of Outright Care- Address
- Vision 25, Electric Avenue, Innova Park, Enfield, EN3 7GD
- Run by
- Outright Care LTD
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- September 2022 (4 years)
- Registered manager
- Ruby Mortey
- Company check
- Active, trading since 2021 (5 years), accounts up to date (Companies House 13679633)
- Last CQC check
- 5 Mar 2026
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Personal care
More in Enfield: Home care in Enfield (116) · Best rated home care agencies in Enfield · Elderly care at home in Enfield · Physical disability care at home in Enfield · Care for adults under 65 at home in Enfield · Live-in care in Enfield
Read the full CQC inspection report · CQC location ID 1-13866021504
An overview of Outright Care
Outright Care in Enfield is registered with the Care Quality Commission as a home care agency, run by Outright Care LTD. The service is registered to support adults of all ages and lists physical disabilities among its specialisms.
CQC rated it Good overall (March 2026). It is one of 200 CQC-registered home care agencies that have an office within 7 miles of Cheshunt; 115 of those are rated Good or Outstanding.
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Outright Care scores 76%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 79%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability4 · Exceptional
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 17 December 2025, published 5 March 2026, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Map and area details
- Ward
- Enfield Lock
- Council
- London Borough of Enfield · paying for care
- Parliamentary constituency
- Enfield North
- Integrated care board
- NHS West and North London Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in EN3 (40)
View on OpenStreetMap · Directions · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Registered specialisms
Registration details from CQC.
Ownership and company checks
Outright Care is run by Outright Care Ltd (company 13679633), incorporated in 2021.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Vineyard (UK) Services Limited, under 0.5 miles away.
2 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Enfield Lock ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Each area CQC checks
- Safe75% score60 of 74 in Enfield
- Effective75% score69 of 74 in Enfield
- Caring75% score70 of 74 in Enfield
- Responsive75% score64 of 74 in Enfield
- Well-led79% score56 of 74 in Enfield
CQC key question ratings, published 5 March 2026. Under each rating: how many agencies in Enfield share it.
Inspection findings in brief
- The assessment took place on 12 January 2026 to 28 February 2026.
- Risk assessments were of good standard and provided the necessary information to manage risks in relation to carrying out the regulated activity (RA).
- People who used the service were safe; staff had a sound understanding of what actions to take in case of any safeguarding incidents.
- People said they were very happy with the care they received.
In CQC's words, from its published findings (Open Government Licence). Read the full report.
Costs to expect
We estimate visits from Outright Care at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
A live-in carer typically costs £1,620–£1,980 a week locally.
People with savings under £23,250 may get help from Enfield Council after a needs and financial assessment.
Track record
Outright Care has been registered with CQC since September 2022, about 4 years.
There is a single overall rating on record, Good (March 2026).
What the ratings tell you
All five areas CQC looks at are rated Good for Outright Care: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 55 of the 73 other agencies in Enfield that CQC has rated.
Under CQC's newer scoring, its strongest area is Well-led at 79% and its lowest is Safe at 75%, averaging 76% overall.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Outright Care against its area
- Rated Good. Across Enfield, 89% of the 72 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (March 2026) is more recent than 89% of agency ratings in Enfield.
- Registered with CQC in 2022: it has been registered longer than 33% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Enfield lists 5.
Benchmarked against all CQC-registered home care agencies in Enfield (Oct 2026).
Closest alternatives
Guides for families
Similar home care agencies near Enfield, rated recently
- Optimam Complex CareAug 2025 · under 0.5 miles
- Angel Support (Newham) LtdFeb 2026 · 0.9 miles
- Genuine Carers- EnfieldSep 2025 · 0.9 miles
Questions about Outright Care
- Does Outright Care support people with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- When did CQC last rate Outright Care?
- 5 March 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- Where is Outright Care based?
- Vision 25, Electric Avenue, Innova Park, Enfield, EN3 7GD. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Outright Care a registered provider?
- Registered, yes: location 1-13866021504 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in March 2026.
- What are Outright Care's fees?
- No fee list from Outright Care has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Outright Care rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What kind of care can Outright Care offer?
- Outright Care is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who is the registered provider for Outright Care?
- On CQC's register the provider is Outright Care LTD.
More home care agencies nearby
In Enfield
Is this your service? Show your rating on your website
Add this HTML to your website. When CQC updates your rating, the badge changes automatically.
Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.
CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.