Home care agency · Budleigh Salterton
Pinewood Home Care
Illustrative photo, not of Pinewood Home Care- Address
- 33 Victoria Place, Budleigh Salterton, EX9 6JP
- Run by
- Elmwood Nursing Home Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2015 (11 years)
- Registered manager
- Sally Ann Williams
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04949637)
- Last CQC check
- 18 Apr 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Personal care
More in Budleigh Salterton: Home care in Budleigh Salterton (15) · Best rated home care agencies in Budleigh Salterton · Dementia care at home in Budleigh Salterton · Elderly care at home in Budleigh Salterton · Physical disability care at home in Budleigh Salterton · Live-in care in Budleigh Salterton
Full report at cqc.org.uk · CQC location ID 1-314270541
The service in brief
Pinewood Home Care is a CQC-registered home care agency in Budleigh Salterton, run by Elmwood Nursing Home Ltd. Its CQC registration covers adults of all ages, including people living with dementia and physical disabilities.
At its most recent rating, CQC judged it Good overall (April 2018). It is one of 15 CQC-registered home care agencies that have an office within 7 miles of Budleigh Salterton; 12 of those are rated Good or Outstanding.
Around Budleigh Salterton
There are 2 other agencies within 3 miles, 1 of them rated Good or Outstanding; the nearest is Yourlife (Exmouth), 2.5 miles away.
Every one of the 15 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Budleigh & Raleigh ward, classed by ONS as larger rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Likely fees
We estimate visits from Pinewood Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Devon Council for a free care needs assessment.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 92 of the 118 other agencies in Devon that CQC has rated.
Ratings for safety, care and leadership
- Safe106 of 119 in Devon
- Effective107 of 119 in Devon
- Caring94 of 119 in Devon
- Responsive105 of 119 in Devon
- Well-led93 of 119 in Devon
CQC key question ratings, published 18 April 2018. Under each rating: how many agencies in Devon share it.
Pinewood Home Care over the years
CQC registration dates from January 2015, so the service has been operating for around 11 years under its current registration.
CQC has published 2 overall ratings for it (2015–2018), starting at Good and staying Good every time.
At 8 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
The CQC website holds 2 reports for it, the latest from 18 April 2018.
The inspection, summarised
- This comprehensive inspection took place on 26 February 2018.
- On the 1 and 2 March 2018 we contacted people and staff to ask their views about the service.
- They supported people living with dementia and a physical disability.
- The registered manager made us aware at the inspection that they were in the process of cancelling their service in Exeter.
Inspected 26 February 2018; report published 18 April 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Who runs it
Pinewood Home Care is run by Elmwood Nursing Home Ltd (company 04949637), incorporated in 2003, 11 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Elmwood Nursing Home Ltd runs 2 CQC-registered services; 1 of the 2 with a rating are Good or Outstanding (50%), against 86% for the same mix of services across England.
All 2 are in Devon, so it is a local operator rather than a national chain.
How its rating has changed
- Dec 2015
- Apr 2018
- Today Rating 8 years old
CQC rating timeline for this address.
Published inspection reports
- CQC inspection report 18 April 2018
- CQC inspection report 24 December 2015
Where it is
- Ward
- Budleigh & Raleigh
- Council
- Devon County Council · paying for care
- Parliamentary constituency
- Exmouth and Exeter East
- Integrated care board
- NHS Devon Integrated Care Board
- ONS area type
- Larger rural: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
View on OpenStreetMap · Route planner · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Who it can help
Registration details from CQC.
Family reviews
No family has reviewed Pinewood Home Care on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Pinewood Home Care stands locally
- Rated Good. Across Devon, 92% of the 119 rated home care agencies are Good or Outstanding and 14 are Outstanding.
- Its rating (April 2018) is more recent than 0% of agency ratings in Devon.
- Registered with CQC in 2015: it has been registered longer than 65% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Devon lists 5.
Comparison set: every registered home care agency in Devon, CQC data for Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Budleigh Salterton, rated recently
- Roswell CourtOct 2026 · 3.6 miles
Frequently asked about Pinewood Home Care
- What is Pinewood Home Care's address?
- 33 Victoria Place, Budleigh Salterton, EX9 6JP. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Pinewood Home Care registered with CQC?
- Registered, yes: location 1-314270541 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in April 2018.
- Can Pinewood Home Care care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When was Pinewood Home Care last inspected?
- The latest rating is dated 18 April 2018, 8 years ago; ask whether there have been changes since.
- What kind of care can Pinewood Home Care offer?
- CQC lists Pinewood Home Care under: homecare agencies. Check which of these it is actively providing now.
- Who is the registered provider for Pinewood Home Care?
- The registered provider is Elmwood Nursing Home Ltd, according to CQC.
- How much does care from Pinewood Home Care cost?
- Pinewood Home Care's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Pinewood Home Care rated for safety and leadership?
- CQC rates five key questions. For Pinewood Home Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.